RE: access liscensing
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Thu, 05 Jan 2006 08:14:43 GMT
Hi Kevin,
Thanks for using the SBS newsgroup.
>From your description, I understand the issue to be: you received CALs is
out of usage error message although it is not up to the maximum CALs
number. If I am off base, please don't hesitate to let me know.
Firstly, to recover from this issue, please re-input the license of the
server and you could refer to the following article.
888818 The number of client access licenses may be reset to five in Windows
http://support.microsoft.com/?id=888818
According to similar issues, many reasons could cause license store
checking to fail, most commonly memory allocation failures, AD accessing
failure, etc.
I would suggest that you check the items I listed below (such as AV
software), if the problem still occurs, make sure you have enough memory;
networking and AD works ok.
On some of them we tracked down the issue to the real time AV causing the
problem. Please Try to set exclusions for *.cpa, *.cpl and *.lls files not
to be scanned.
In addition, there are two known issues for this error:
1) One of the dependent files get unregistered. Some 3rd party apps
(such as XP-AntiSpy), can cause these libraries (licdll.dll) to be
unregistered. You need to re-register licdll.dll (C:\WINDOWS\system32) to
fix it: regsvr32 licdll.dll
2) A localization issue, this only happened on Turkish build, or any OS
with Turkish setting, there is a QFE for this issue.
3) When the computer is low on memory or low on free disk space, some of
the licensing checks that are performed by the Windows Small Business
Server license service will fail because the license check or the Active
Directory directory service query to verify the credentials cannot be
completed successfully. In this scenario, the Windows Small Business Server
license service behaves as if it has been modified and resets the license
store to the default of five CALs.
Hope above information helps! I am happy to be assistance of you and look
forward to your reply!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: access liscensing
>thread-index: AcYRjpt8yevsfx38Ru2553JkK1OpFQ==
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>From: "=?Utf-8?B?S2V2aW4=?=" <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: access liscensing
>Date: Wed, 4 Jan 2006 16:26:02 -0800
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>I have a new 2003 SBS with 10 liscenses. I'm currently using 9 of the
>liscensing. However, I constantly receive a message that tells me that my
>liscenses are about up. How do I disable this?
>
>--
>Thanks for your help.
>
>Kevin
>
.
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