Re: Resetting Administrator Mailbox

HI Adrian,

Thanks for letting us know that you have fixed the problem by yourself
before see my reply. Here I would like to give you some answer relate to
your question.

1. For the other email on the mailbox store, this should be deleted item
that used to exists on the administrator mailbox, it will be delete after
30 days, also as I know if the administrator mailbox is used to send the
sharepoint or monitoring reports, the system will also leave a copy on the
send item. You do not need to worry about that.
2. The system mailbox is for the local system accounts, it is an expected
behavior that there are so many emails in that mailbox, as the system
mailbox to for the local system to send and receive mailbox, by default it
will be controlled by the system itself, you do not need to worry about
that.
3. Please do not delete the administrator mailbox, it might be used for
many other tasks, just keep it there.

Hope the above information helpful to your issue, please feel free to post
back. I am glad to be of assistance.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Message-ID: <43BC2967.5040409@xxxxxxxxxx>
| Date: Wed, 04 Jan 2006 20:00:39 +0000
| From: "Adrian Marsh (NNTP)" <marsh_removeme_@xxxxxxxxxx>
| User-Agent: Thunderbird 1.5 (Windows/20051201)
| MIME-Version: 1.0
| To: "Charles Yang [MSFT]" <v-chayan@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Resetting Administrator Mailbox
| References: <uz5Y8JKEGHA.984@xxxxxxxxxxxxxxxxxxxx>
<7gT2yyNEGHA.1888@xxxxxxxxxxxxxxxxxxxxx>
| In-Reply-To: <7gT2yyNEGHA.1888@xxxxxxxxxxxxxxxxxxxxx>
| Content-Type: text/plain; charset=ISO-8859-1
| Content-Transfer-Encoding: 7bit
| X-Antivirus: avast! (VPS 0601-1, 03/01/2006), Outbound message
| X-Antivirus-Status: Clean
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: host193-164-180-102.uk.regusnet.com 193.164.180.102
| Lines: 1
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:234084
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Charles,
|
| Thanks for the reply. I think I've managed to fix it on my own, but
| theres no easy way for me to test, as the server has to be configured to
| send all email straight out to another SMTP server.
|
| I was however able to now hook up Outlook Express via IMAP, access the
| account via the SBS www interface, send an email from
| administrator@xxxxxxxxxxxx to administrator@xxxxxxxxxxx - and receive it.
|
| One thing I don't quite understand. OE IMAP only shows the one test
| email in the Inbox, but the SBS Mailbox Store -> Mailboxes shows the
| account has 5KB and 6 "total items" in the mailbox. What would the
| other 5 items be?
|
| I'm concerned as there is also an account in the Mailbox Store called
| "SystemMailbox {08900AC6-4778.....}" that has over 400 "Items" in it,
| but I don't know how to access it to see what they are.
|
| I didn't delete the actual Administrator account, just the mailbox.
|
| Regards the KB, I think that changes the local Administrator for the
| clients, not the domain-level default Admin (I think), which isn't what
| I want to achieve. Domain Controllers don't have "local" Administrator
| accounts do they ?, everything is based off of domain accounts ? So I'm
| not quite sure what happens to sharepoint and the monitoring tools.
|
| Thanks for the help though.
|
| Adrian
|
| Charles Yang [MSFT] wrote:
| > HI Adrian,
| >
| > Welcome to SBS newsgroup.
| >
| > Issue description:
| > ===========
| >
| > I understand that after you change the administrator accounts, you have
| > encountered some problem with emails.
| >
| > Analyzing and suggestion:
| > ============
| >
| > Generally speaking, by default the monitoring and sharepoint will send
| > email to external email address via administrator accounts, so you
might
| > encountered some problem, as I know the issue might be caused by you
change
| > the logon name of built in administrator but you did not change the
alias
| > of the administrator accounts so that these two names did not match
then
| > you encountered problem to use that mailbox.
| >
| > Personally speaking, we do not recommend to recreate the built in
| > administrator accounts, we suggest you check the properties of
| > administrator accounts to make sure that the logon name and alias is
the
| > same, if they are different you can change the alias to be the same as
the
| > administrator accounts, you can follow the steps below:
| >
| > 1. Open the SBS server managements.
| > 2. On the user node, right click to choose properties.
| > 3. On the account tab, make sure that the user logon name is the same
as
| > the display name and the email address is also same as the user logon
name.
| >
| > For your convenience, I would like to give you a KB article to tell you
how
| > to rename built in administrator name:
| >
| > 1. Open Default Domain security policy, expand Computer Configuration,
| > expand Windows Settings, expand Security Settings, expand Local
Policies,
| > and then click Security Options.
| > 2. In the right pane of the Group Policy snap-in, double-click "Rename
| > administrator account".
| > 3. Click to select the "Define this policy setting" check box, and then

| > type a name.
| > 4. Click OK.
| > 5. Click Start, click Run, type "cmd" (without the quotation marks) in
the
| > Open box, and then click OK.
| > 6. At the command prompt, type the following, and then press
ENTER:"secedit
| > /refreshpolicy machine_policy /enforce" (without the quotation marks)
| >
| > For more information, you may refer to the following article:
| >
| > 320053:HOW TO: Rename the Administrator and Guest Account in Windows
2000
| > http://support.microsoft.com/?id=320053
| >
| >
| >
| > Note that you need to make sure that there is no service which logs on
by
| > using Administrator account. After that, for the workstation, you can
still
| > use the password for the original Administrator to log into the
Recovery
| > Console. As for the SBS server, you need to use the password that you
set
| > for the Directory Service restore mode.
| >
| > In addition, to rename the account back, you need to first change the
name
| > to Administrator in policy and apply it. After that, disable this
policy.
| >
| > I suggest you rename it back if you can not solve the issue, then
follow my
| > steps to rename it as you want.
| >
| > I will be here waiting for your updates. Please feel free to let me
know
| > the results. I am glad to be of assistance.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Date: Tue, 03 Jan 2006 20:15:55 +0000
| > | From: "Adrian Marsh (NNTP)" <news_removeme_@xxxxxxxxxxxxxxxxx>
| > | User-Agent: Thunderbird 1.5 (Windows/20051201)
| > | MIME-Version: 1.0
| > | Subject: Resetting Administrator Mailbox
| > | Content-Type: text/plain; charset=ISO-8859-1
| > | Content-Transfer-Encoding: 7bit
| > | X-Antivirus: avast! (VPS 0601-1, 03/01/2006), Outbound message
| > | X-Antivirus-Status: Clean
| > | Message-ID: <uz5Y8JKEGHA.984@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: host193-164-180-102.uk.regusnet.com 193.164.180.102
| > | Lines: 1
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:233778
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | All,
| > |
| > | I've got my Administrator account mailbox into a right muddle..
| > |
| > | As a precaution, I'd created my own domain Admin account for
day-to-day
| > | use, renamed the logon account for Administrator to something else,
and
| > | then disabled the account.
| > |
| > | What I didn't know, was that some services have been trying to send
| > | emails via that account, until I looked at the mailboxes. So I
| > | re-enabled the account, but couldn't access it either by SBS' web
| > | interface, or by IMAP.
| > |
| > | I've tried deleting the mailbox (and then purging it), and have SBS
| > | re-create it via the wizards, but still can't access the accounts
mailbox.
| > |
| > | I basically need to cleanup/reset the mail attributes for that
account,
| > | but I'm not quite sure how to proceed...
| > |
| > | Adrian
| > |
| >
|

.

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