Re: Resetting Administrator Mailbox

Hi Charles,

Thanks for the reply. I think I've managed to fix it on my own, but
theres no easy way for me to test, as the server has to be configured to
send all email straight out to another SMTP server.

I was however able to now hook up Outlook Express via IMAP, access the
account via the SBS www interface, send an email from
administrator@xxxxxxxxxxxx to administrator@xxxxxxxxxxx - and receive it.

One thing I don't quite understand. OE IMAP only shows the one test
email in the Inbox, but the SBS Mailbox Store -> Mailboxes shows the
account has 5KB and 6 "total items" in the mailbox. What would the
other 5 items be?

I'm concerned as there is also an account in the Mailbox Store called
"SystemMailbox {08900AC6-4778.....}" that has over 400 "Items" in it,
but I don't know how to access it to see what they are.

I didn't delete the actual Administrator account, just the mailbox.

Regards the KB, I think that changes the local Administrator for the
clients, not the domain-level default Admin (I think), which isn't what
I want to achieve. Domain Controllers don't have "local" Administrator
accounts do they ?, everything is based off of domain accounts ? So I'm
not quite sure what happens to sharepoint and the monitoring tools.

Thanks for the help though.

Adrian

Charles Yang [MSFT] wrote:
> HI Adrian,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ===========
>
> I understand that after you change the administrator accounts, you have
> encountered some problem with emails.
>
> Analyzing and suggestion:
> ============
>
> Generally speaking, by default the monitoring and sharepoint will send
> email to external email address via administrator accounts, so you might
> encountered some problem, as I know the issue might be caused by you change
> the logon name of built in administrator but you did not change the alias
> of the administrator accounts so that these two names did not match then
> you encountered problem to use that mailbox.
>
> Personally speaking, we do not recommend to recreate the built in
> administrator accounts, we suggest you check the properties of
> administrator accounts to make sure that the logon name and alias is the
> same, if they are different you can change the alias to be the same as the
> administrator accounts, you can follow the steps below:
>
> 1. Open the SBS server managements.
> 2. On the user node, right click to choose properties.
> 3. On the account tab, make sure that the user logon name is the same as
> the display name and the email address is also same as the user logon name.
>
> For your convenience, I would like to give you a KB article to tell you how
> to rename built in administrator name:
>
> 1. Open Default Domain security policy, expand Computer Configuration,
> expand Windows Settings, expand Security Settings, expand Local Policies,
> and then click Security Options.
> 2. In the right pane of the Group Policy snap-in, double-click "Rename
> administrator account".
> 3. Click to select the "Define this policy setting" check box, and then
> type a name.
> 4. Click OK.
> 5. Click Start, click Run, type "cmd" (without the quotation marks) in the
> Open box, and then click OK.
> 6. At the command prompt, type the following, and then press ENTER:"secedit
> /refreshpolicy machine_policy /enforce" (without the quotation marks)
>
> For more information, you may refer to the following article:
>
> 320053:HOW TO: Rename the Administrator and Guest Account in Windows 2000
> http://support.microsoft.com/?id=320053
>
>
>
> Note that you need to make sure that there is no service which logs on by
> using Administrator account. After that, for the workstation, you can still
> use the password for the original Administrator to log into the Recovery
> Console. As for the SBS server, you need to use the password that you set
> for the Directory Service restore mode.
>
> In addition, to rename the account back, you need to first change the name
> to Administrator in policy and apply it. After that, disable this policy.
>
> I suggest you rename it back if you can not solve the issue, then follow my
> steps to rename it as you want.
>
> I will be here waiting for your updates. Please feel free to let me know
> the results. I am glad to be of assistance.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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> --------------------
> | Date: Tue, 03 Jan 2006 20:15:55 +0000
> | From: "Adrian Marsh (NNTP)" <news_removeme_@xxxxxxxxxxxxxxxxx>
> | User-Agent: Thunderbird 1.5 (Windows/20051201)
> | MIME-Version: 1.0
> | Subject: Resetting Administrator Mailbox
> | Content-Type: text/plain; charset=ISO-8859-1
> | Content-Transfer-Encoding: 7bit
> | X-Antivirus: avast! (VPS 0601-1, 03/01/2006), Outbound message
> | X-Antivirus-Status: Clean
> | Message-ID: <uz5Y8JKEGHA.984@xxxxxxxxxxxxxxxxxxxx>
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: host193-164-180-102.uk.regusnet.com 193.164.180.102
> | Lines: 1
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:233778
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | All,
> |
> | I've got my Administrator account mailbox into a right muddle..
> |
> | As a precaution, I'd created my own domain Admin account for day-to-day
> | use, renamed the logon account for Administrator to something else, and
> | then disabled the account.
> |
> | What I didn't know, was that some services have been trying to send
> | emails via that account, until I looked at the mailboxes. So I
> | re-enabled the account, but couldn't access it either by SBS' web
> | interface, or by IMAP.
> |
> | I've tried deleting the mailbox (and then purging it), and have SBS
> | re-create it via the wizards, but still can't access the accounts mailbox.
> |
> | I basically need to cleanup/reset the mail attributes for that account,
> | but I'm not quite sure how to proceed...
> |
> | Adrian
> |
>
.

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