RE: Remote Connection Manager
- From: "CUBuffs" <CUBuffs@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 4 Jan 2006 10:11:02 -0800
Crina,
I have checked all the things you suggested and here is what I know.
*I can ping the servername when connected through connection manager.
*I can ping the internal address of the server when connected.
*I did create a map to a share using the net use command and can view the
files.
*I cannot ping any workstations by name or ip address although when I try to
ping by name it does show me the ip address of the workstation.
*I have one network adapter on the server.
*I have ISA installed.
Please let me know what you think. Thanks.
""Crina Li"" wrote:
> Hi Buffs,
>
> Thank you for posting in SBS newsgroup.
>
> AS I know, the SBS 2003 Remote Connection Manager is a client side VPN
> connection program. After you install it you should have a VPN connection
> and you can connect to the SBS server. This is the same as a normal VPN
> connection that you manually created through the New Connection Wizard
> (right click "My Network Places" and choose Properties, then click "Create
> a new connection"). Regarding the issue you are having, would you please
> help me confirm the following information firstly?
>
> Generally, you may follow the steps below to configure VPN access on an SBS
> environment:
>
> 1. Run the CEICW, and make sure Virtual Private Networking (VPN) is
> selected in the Services Configuration page.
> 2. Run Remote Access Wizard in Server Management\To Do List\Configure
> Remote Access, and select VPN access in the Remote Access Method page.
> After finishing this wizard, RRAS is configured to allow inbound VPN
> access, and it can assign IP addresses to the VPN clients by using DHCP.
> 3. On the VPN client, go to https://publicFQDN/remote, clear I'm using a
> public or shared computer, log in and download Connection Manager.
> 4. Install Connection Manager on the VPN client.
>
> If you have followed the above steps, please try the following to see if it
> helps:
>
> 1. Make sure that you have selected Enable NetBIOS over TCP/IP and the
> Computer Browser service on remote computer and SBS as following:
>
> 1) Right click My Network Places and select Properties.
> 2) Right click Local Area Connection (client computer)/Network Connection
> (server) and select Properties.
> 3) Click Internet Protocol (TCP/IP) and high light it. Click Properties.
> 4) On the General tab, click Advanced. Go to WINS tab.
> 5) Make sure that you select Enable NetBIOS over TCP/IP.
> 6) Click OK twice and close all the windows.
>
> For detailed information, please refer to the following KB article:
>
> 827603 Remote users cannot see a Windows Small Business Server 2003
> computer in
> http://support.microsoft.com/?id=827603
>
> 318030 You cannot access shared files and folders or browse computers in
> the
> http://support.microsoft.com/?id=318030
>
> 2. Make sure the TCP/IP NetBIOS Helper service and the Server service and
> Workstation service are running on SBS, LAN and remote computer. You may
> check them through running Services.msc.
> 3. Check WINS:
>
> 1) Open WINS console in the SBS Administrative Tools.
> 2) Make sure that the service is started.
>
> 4. Check Computer Browser on SBS and remote network:
>
> 1) Open Services console in the SBS Administrative Tools.
> 2) In the right pane, make sure that the "Computer Browser" service is
> started and the startup type is "Automatic".
> 3) Check the same settings on all client computers and make sure that the
> "Computer Browser" service is stopped and the startup type is "Disabled".
>
> 5. Please disable ICF in your remote computer. To do so:
>
> 1) Click Start, and then click My Network Places.
> 2) Under Network Tasks, click View Network Connections.
> 3) Right-click the connection that you use for the Internet, and then click
> Properties.
> 4) Click the Advanced tab.
> 5) Click to clear the "Protect my computer and network by limiting or
> preventing access to this computer from the Internet" check box.
>
> For detailed information, please refer to the following KB article:
>
> 298804 Internet firewalls can prevent browsing and file sharing
> http://support.microsoft.com/?id=298804
>
> If the problem still occurs, please help me collect the following
> information:
>
> 1. Can you ping the SBS server by its NetBIOS name (ping servername)?
> 2. Can you ping the SBS server's internal IP address?
> 3. What happens if you run the following command on the remote client:
>
> net use Z: \\SBS_Server_Name\Shared_Folder_Name
>
> 4. Can you ping a LAN workstation using its NetBIOS name and IP address?
>
> ping workstation_name
> ping workstation_IP
>
> 5. How many network adapters did you install on the server? Do you have ISA
> installed on the SBS server?
> 6. Is everything OK if you manually create a VPN connection to the SBS
> server? To do so, see:
>
> 314076 How to configure a connection to a virtual private network (VPN) in
> http://support.microsoft.com/?id=314076
>
> More information:
>
> 323381 How to Allow Remote Users to Access Your Network in Windows Server
> 2003
> http://support.microsoft.com/?id=323381
>
> 323441 How To Install and Configure a Virtual Private Network Server in
> Windows
> http://support.microsoft.com/?id=323441
>
> I am appreciated your time and look forward to hearing from you.
>
> Best regards,
>
> Crina Li (MSFT)
>
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>
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> --------------------
> | Thread-Topic: Remote Connection Manager
> | | From: "=?Utf-8?B?Q1VCdWZmcw==?=" <CUBuffs@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: Remote Connection Manager
> | Date: Tue, 20 Dec 2005 09:25:02 -0800
> | | Newsgroups: microsoft.public.windows.server.sbs
> | |
> | I am having a problem with the Remote Connection Manager. I apparently
> am
> | able to connect to the Server from my home computer but can't see any
> shares
> | or workstations on the Lan. After connecting I can ping the server but
> no
> | other devices.
> |
> | I have no problem with RWW only with the Remote Connection Manager. Any
> | assistance would be very much appreciated. Thanks.
> |
>
>
.
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