RE: Resetting Administrator Mailbox
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Wed, 04 Jan 2006 03:12:23 GMT
HI Adrian,
Welcome to SBS newsgroup.
Issue description:
===========
I understand that after you change the administrator accounts, you have
encountered some problem with emails.
Analyzing and suggestion:
============
Generally speaking, by default the monitoring and sharepoint will send
email to external email address via administrator accounts, so you might
encountered some problem, as I know the issue might be caused by you change
the logon name of built in administrator but you did not change the alias
of the administrator accounts so that these two names did not match then
you encountered problem to use that mailbox.
Personally speaking, we do not recommend to recreate the built in
administrator accounts, we suggest you check the properties of
administrator accounts to make sure that the logon name and alias is the
same, if they are different you can change the alias to be the same as the
administrator accounts, you can follow the steps below:
1. Open the SBS server managements.
2. On the user node, right click to choose properties.
3. On the account tab, make sure that the user logon name is the same as
the display name and the email address is also same as the user logon name.
For your convenience, I would like to give you a KB article to tell you how
to rename built in administrator name:
1. Open Default Domain security policy, expand Computer Configuration,
expand Windows Settings, expand Security Settings, expand Local Policies,
and then click Security Options.
2. In the right pane of the Group Policy snap-in, double-click "Rename
administrator account".
3. Click to select the "Define this policy setting" check box, and then
type a name.
4. Click OK.
5. Click Start, click Run, type "cmd" (without the quotation marks) in the
Open box, and then click OK.
6. At the command prompt, type the following, and then press ENTER:"secedit
/refreshpolicy machine_policy /enforce" (without the quotation marks)
For more information, you may refer to the following article:
320053:HOW TO: Rename the Administrator and Guest Account in Windows 2000
http://support.microsoft.com/?id=320053
Note that you need to make sure that there is no service which logs on by
using Administrator account. After that, for the workstation, you can still
use the password for the original Administrator to log into the Recovery
Console. As for the SBS server, you need to use the password that you set
for the Directory Service restore mode.
In addition, to rename the account back, you need to first change the name
to Administrator in policy and apply it. After that, disable this policy.
I suggest you rename it back if you can not solve the issue, then follow my
steps to rename it as you want.
I will be here waiting for your updates. Please feel free to let me know
the results. I am glad to be of assistance.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Date: Tue, 03 Jan 2006 20:15:55 +0000
| From: "Adrian Marsh (NNTP)" <news_removeme_@xxxxxxxxxxxxxxxxx>
| User-Agent: Thunderbird 1.5 (Windows/20051201)
| MIME-Version: 1.0
| Subject: Resetting Administrator Mailbox
| Content-Type: text/plain; charset=ISO-8859-1
| Content-Transfer-Encoding: 7bit
| X-Antivirus: avast! (VPS 0601-1, 03/01/2006), Outbound message
| X-Antivirus-Status: Clean
| Message-ID: <uz5Y8JKEGHA.984@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: host193-164-180-102.uk.regusnet.com 193.164.180.102
| Lines: 1
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:233778
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| All,
|
| I've got my Administrator account mailbox into a right muddle..
|
| As a precaution, I'd created my own domain Admin account for day-to-day
| use, renamed the logon account for Administrator to something else, and
| then disabled the account.
|
| What I didn't know, was that some services have been trying to send
| emails via that account, until I looked at the mailboxes. So I
| re-enabled the account, but couldn't access it either by SBS' web
| interface, or by IMAP.
|
| I've tried deleting the mailbox (and then purging it), and have SBS
| re-create it via the wizards, but still can't access the accounts mailbox.
|
| I basically need to cleanup/reset the mail attributes for that account,
| but I'm not quite sure how to proceed...
|
| Adrian
|
.
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