RE: Public Folders on OWA

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Thankyou so much, there was no authentication listed in the properties of
Public. I dismounted the store and mounted it again and whamo, its fixed. I
must have been sleepping during my exchange course. Once again thanks.
--
Vince


""Charles Yang [MSFT]"" wrote:

> HI Vince,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ===========
>
> I understand that you encountered problem when accessing the public folder
> in the ESM.
>
> Analyzing and suggestion:
> ============
>
> Before we go any further, please dismount and amount your public folder
> store as a test to see if the issue is resolved. (It is really important
> for us)
>
> For further troubleshooting, please follow the steps below:
>
> The HTTP service used by Public Folders is not available, possible causes
> are that Public stores are not mounted and the Information Store service is
> not running. ID no: c1030af3 Exchange System Manager
>
> If I'm off base, please feel free to let me know.
>
> Based on my knowledge and research, the error c1030af3 happens due to
> several causes. Let me provide the troubleshooting steps for each cause of
> error c1030af3.
>
> Step 1: The issue may happen when improper authentication method set in IIS
> for the Public and Exadmin virtual directory. Please follow the steps below
> to troubleshoot this issue.
>
> 1. In Exchange System Manager, expand Administrative Group, expand the
> Exchange Server which hosts public folder.
> 2. Expand Protocols, expand HTTP, right click Public container, click
> Properties.
> 3. In Access tab, click Authentication button.
> 4. Ensure that a proper authentication method is selected for the HTTP
> Public Virtual Directory in the ESM.
>
> If none is listed, then you will receive the above error. If the correct
> authentication method shows up in ESM, continue verifying the
> authentication type in IIS.
>
> 1. Open the Internet Service Manager, expand Web Sites and Default Web Site.
> 2. Right click Public Virtual Directory, click Properties.
> 3. In Directory Security tab, click Edit button under Authentication and
> access control box.
> 4. Verify the same authentication method is listed for the Public Virtual
> Directory.
> 5. Also check the Exadmin Virtual Directory for the same authentication
> method.
>
> If you make any change on Authentication type, restart IIS Admin service
> (services.msc) to make the change effectively. If the issue persists after
> steps above, please continue with next step.
>
>
> Step 2: The issue may happen when the permissions of Public Folder in
> Active Directory are set incorrectly. Please follow the steps below to
> troubleshoot this issue.
>
>
> 1. In Exchange System Manager, expand Administrative Group, expand the
> Folders container.
> 2. Right click Public Folders container, click Properties.
> 3. In Security tab, ensure no specific denies are set for any user group.
>
> If the issue persists after steps above, please continue with next step.
>
> Step 3: The issue may happen when realtime virus software is scanning the
> following folders.
>
> 1. Exchange databases (default location: Exchsrvr\Mdbdata)
> 2. Exchange MTA files (default location: Exchsrvr\Mtadata)
> 3. Exchange temporary files: Tmp.edb
> 4. Additional log files (default location: Exchsrvr\server_name .log)
> 5. Virtual server folder (default location: Exchsrvr\Mailroot)
> 6. Site Replication Service (SRS) files (default location:
> Exchsrvr\Srsdata)
> 7. Internet Information Service (IIS) system files (
> :\Winnt\System32\Inetsrv)
> 8. Working folder for message conversion .tmp files. (default location:
> Exchsrvr\Mdbdata)
>
> Please ensure those folders are not scanned by Antivirus application. If
> the issue persists after steps above, please continue with next step.
>
> Step 4: The issue may happen when the msExchDS2MBOptions for the exadmin
> virtual directory is set incorrectly. Please follow the steps below to
> troubleshoot this issue.
>
> Use ADSIEDIT and look for the attribute:
>
> -Configuration,
> -cn=configuration
> -cn=Services
> -cn=Microsoft Exchange
> -cn=Your Org
> -cn=Administrative Groups
> -cn=Your admin group
> -cn=Servers
> -cn=Your server
> -cn=Protocols
> -cn=HTTP
> -cn=1
> -cn=Exadmin
>
> Right click cn=Exadmin, click Properties, make sure the value of
> msExchDS2MBOptions attribute is 66.
>
> Please also make sure that you have applied all Exchange related Services
> packs such SP1 and SP2.
>
> Hope this helps. Please verify the issue and let me know the results so
> that I can provide further assistance on this problem. I am looking forward
> to your reply.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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> --------------------
> | Thread-Topic: Public Folders on OWA
> | thread-index: AcYMyaUXufrngswESyOVEIs2rkmGDg==
> | X-WBNR-Posting-Host: 202.7.166.167
> | From: "=?Utf-8?B?VmluY2U=?=" <Vince@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: Public Folders on OWA
> | Date: Thu, 29 Dec 2005 14:46:02 -0800
> | Lines: 12
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> |
> | Hi all,
> | I need help. Just built an sbs2003 premium box. Cant access public
> folders
> | on OWA, can access via outlook 2003. When I connect to Exchange sys
> | manager\admin groups\folders\public folders, I get an error "The HTTP
> service
> | used by public folders is not available, possible causes are public
> stores
> | are not mounted (they are) and the information store service is not
> running."
> |
> | ID No c1030af3
> |
> | Any ideas please...........
> | --
> | Vince
> |
>
>
.

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