RE: Support Code 0x80072F17

I successfully ran article 817379 regarding ActiveSync and Outlook Mobile
Access. I also managed to get my PDA via a cradle connected to a client off
the the SBS 2003 server sync with Exchnage Server.

However now I am getting an error message back from ActiveSync 4.1 on the
client to say "ActiveSync encountered a problem on the server" Support Code
85010014

Any ideas how I can fix this. (I have unchecked the box that reads "This
server requires an encrypted (SSL) connection")

Thanks, Anthony

--
Anthony Capstick
www.instant-search.com
UK


"ABC" wrote:

> Hi Charles
>
> How do I disable any of the SSL connection between Exchange and PDA?
>
> I'm also using SSL to connect to Remote Webspace and wish to continue using
> SSL for that.
>
> Thanks, Anthony
>
>
> --
> Anthony Capstick
> www.instant-search.com
> UK
>
>
> ""Charles Yang [MSFT]"" wrote:
>
> > HI,
> >
> > Thanks for your updates.
> >
> > If I understand correctly, you use the SSL for OMA connection, as I know we
> > do not support to use SSL to connect to OMA, please disable any of the SSL
> > connection between Exchange and PDA, it should be the root cause of the
> > issue, you need to disable the SSL connection (use basic authentication)
> > for all the OMA related VD, please refer to the KB article I referred in my
> > last reply, for the registry issue, it should be changed on the SBS server.
> >
> > Thanks for your effort here.
> >
> >
> >
> > Best regards,
> >
> > Charles Yang (MSFT)
> >
> > Microsoft CSS Online Newsgroup Support
> >
> > Get Secure! - www.microsoft.com/security
> >
> > ======================================================
> > This newsgroup only focuses on SBS technical issues. If you have issues
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> >
> > --------------------
> > | Thread-Topic: Support Code 0x80072F17
> > | thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
> > | X-WBNR-Posting-Host: 82.68.131.206
> > | From: =?Utf-8?B?QUJD?= <ABC@xxxxxxxxxxxxxxxxxxxxxxxxx>
> > | References: <B09A0558-677B-42AA-AD19-171E384E963C@xxxxxxxxxxxxx>
> > <lKv811dBGHA.1240@xxxxxxxxxxxxxxxxxxxxx>
> > <B6246857-E1BC-4244-9191-C679DFBACDB3@xxxxxxxxxxxxx>
> > <NMfKdkbCGHA.3992@xxxxxxxxxxxxxxxxxxxxx>
> > | Subject: RE: Support Code 0x80072F17
> > | Date: Thu, 29 Dec 2005 03:00:02 -0800
> > | Lines: 326
> > | Message-ID: <C14F6DFB-0343-48B6-AB01-2D389D292033@xxxxxxxxxxxxx>
> > | MIME-Version: 1.0
> > | Content-Type: text/plain;
> > | charset="Utf-8"
> > | Content-Transfer-Encoding: 7bit
> > | X-Newsreader: Microsoft CDO for Windows 2000
> > | Content-Class: urn:content-classes:message
> > | Importance: normal
> > | Priority: normal
> > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > | Newsgroups: microsoft.public.windows.server.sbs
> > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232920
> > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > |
> > | Dear Charles
> > |
> > | Thanks for your response posted on Christmas Day - hope you managed to
> > get
> > | some time not working.
> > |
> > | In answer to your questions.
> > |
> > | 1. Yes I can browse from the PDA to https://servername/OMA - I get the
> > | accept cetificate dialogue screen, and I accept the certificate. I then
> > key
> > | in my username and password and I get the Outlook menu.
> > |
> > | 2. The article you refer to talks about altering the registry - is this
> > on
> > | the server or the PDA?
> > |
> > | Thanks for your help, Anthony
> > |
> > |
> > |
> > | --
> > | Anthony Capstick
> > | www.instant-search.com
> > | UK
> > |
> > |
> > | ""Charles Yang [MSFT]"" wrote:
> > |
> > | > HI,
> > | >
> > | >
> > | > Thanks for updates.
> > | >
> > | > From your description, I understand that when you configure the PPC you
> > | > encountered problem 0x85030022.
> > | >
> > | > Based on my research, I suggest you follow my steps below to check it:
> > | >
> > | > 1. Can you brose the OMA from your PPC? You can browse it via
> > http://server
> > | > name/OMA to see what is the result.
> > | > 2. Please also follow the KB article below to check your authentication
> > | > setting on the Exchange VD.
> > | >
> > | > 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when
> > SSL
> > | > or
> > | > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
> > | >
> > | > I appreciate your time here, please post back when you are free. Thanks
> > | > again for your effort.
> > | >
> > | >
> > | >
> > | > Best regards,
> > | >
> > | > Charles Yang (MSFT)
> > | >
> > | > Microsoft CSS Online Newsgroup Support
> > | >
> > | > Get Secure! - www.microsoft.com/security
> > | >
> > | > ======================================================
> > | > This newsgroup only focuses on SBS technical issues. If you have issues
> > | > regarding other Microsoft products, you'd better post in the
> > corresponding
> > | > newsgroups so that they can be resolved in an efficient and timely
> > manner.
> > | > You can locate the newsgroup here:
> > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> > | >
> > | > When opening a new thread via the web interface, we recommend you check
> > the
> > | > "Notify me of replies" box to receive e-mail notifications when there
> > are
> > | > any updates in your thread. When responding to posts via your
> > newsreader,
> > | > please "Reply to Group" so that others may learn and benefit from your
> > | > issue.
> > | >
> > | > Microsoft engineers can only focus on one issue per thread. Although we
> > | > provide other information for your reference, we recommend you post
> > | > different incidents in different threads to keep the thread clean. In
> > doing
> > | > so, it will ensure your issues are resolved in a timely manner.
> > | >
> > | > For urgent issues, you may want to contact Microsoft CSS directly.
> > Please
> > | > check http://support.microsoft.com for regional support phone numbers.
> > | >
> > | > Any input or comments in this thread are highly appreciated.
> > | > ======================================================
> > | > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > | >
> > | >
> > | > =====================================================
> > | > When responding to posts, please "Reply to Group" via your newsreader
> > so
> > | > that others may learn and benefit from your issue.
> > | > =====================================================
> > | >
> > | > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > | >
> > | > --------------------
> > | > | Thread-Topic: Support Code 0x80072F17
> > | > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
> > | > | X-WBNR-Posting-Host: 82.68.131.206
> > | > | From: =?Utf-8?B?V2Fq?= <Waj@xxxxxxxxxxxxxxxxxxxxxxxxx>
> > | > | References: <B09A0558-677B-42AA-AD19-171E384E963C@xxxxxxxxxxxxx>
> > | > <lKv811dBGHA.1240@xxxxxxxxxxxxxxxxxxxxx>
> > | > | Subject: RE: Support Code 0x80072F17
> > | > | Date: Fri, 23 Dec 2005 03:16:02 -0800
> > | > | Lines: 173
> > | > | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3@xxxxxxxxxxxxx>
> > | > | MIME-Version: 1.0
> > | > | Content-Type: text/plain;
> > | > | charset="Utf-8"
> > | > | Content-Transfer-Encoding: 7bit
> > | > | X-Newsreader: Microsoft CDO for Windows 2000
> > | > | Content-Class: urn:content-classes:message
> > | > | Importance: normal
> > | > | Priority: normal
> > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > | > | Newsgroups: microsoft.public.windows.server.sbs
> > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > | > | Path:
> > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
> > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > | > |
> > | > | Hi Charles.
> > | > |
> > | > | im working on this issue qith Anthony.
> > | > | I am now getting the following error code:0x85030022
> > | > | The server you are synchronizing with is not an exchange server, or
> > is
> > | > | running incompatible software.
> > | > | --
> > | > | Thanks.
> > | > | Waj Shah
> > | > |
> > | > |
> > | > | ""Charles Yang [MSFT]"" wrote:
> > | > |
> > | > | > HI Anthony,
> > | > | >
> > | > | > Welcome to SBS newsgroup.
> > | > | >
> > | > | > Issue description:
> > | > | > ============
> > | > | >
> > | > | > I understand that you encountered 0x80072F17 error when sync the
> > PDA
> > | > with
> > | > | > SBS server.
> > | > | >
> > | > | > Analyzing and suggestion:
> > | > | > =============
> > | > | >
> > | > | > Generally speaking, the error might be related with certificate
> > issue,
> > | > | > before we go any further, please double confirm that you have
> > | > configured
> > | > | > your PPC correctly, please disable the SSL connection between the
> > | > Exchange
> > | > | > and PDA. Although the following setting is for Mobile 2003, you can
> > | > also
> > | > | > use it for Mobile 5.0 as test.
> > | > | >
> > | > | > As I know if you want to connect your PPC to Exchange server, by
> > | > default
> > | > | > the SSL will be disabled, so you do not need to use certificate.
> > You
> > | > can
> > | > | > refer to following section for my suggestions:
> > | > | >
> > | > | > When running CEICW, ensure to check the OMA (Outlook Mobile Access)
> > | > option
> > | > | > in the "Web Services Configuration" page, this will configure the
> > | > System to
> > | > | > allow OMA and "Server ActiveSync" access from the Internet. Note
> > that
> > | > if
> > | > | > you installed ISA on the SBS 2K3, please do run CEICW again to
> > re-allow
> > | > OMA.
> > | > | >
> > | > | > The client host machine must be configured using the SBS Set Up
> > | > Computer
> > | > | > Wizard. During the Set Up Computer Wizard, the option to install
> > | > ActiveSync
> > | > | > 3.7 must be configured as well. If this is pushed to the client
> > | > machine,
> > | > | > then there will be an option in the Start Menu called Mobile Device
> > | > | > Configuration. Then, it should be able to provision your phone or
.

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