RE: Support Code 0x80072F17

Dear Charles

Thanks for your response posted on Christmas Day - hope you managed to get
some time not working.

In answer to your questions.

1. Yes I can browse from the PDA to https://servername/OMA - I get the
accept cetificate dialogue screen, and I accept the certificate. I then key
in my username and password and I get the Outlook menu.

2. The article you refer to talks about altering the registry - is this on
the server or the PDA?

Thanks for your help, Anthony



--
Anthony Capstick
www.instant-search.com
UK


""Charles Yang [MSFT]"" wrote:

> HI,
>
>
> Thanks for updates.
>
> From your description, I understand that when you configure the PPC you
> encountered problem 0x85030022.
>
> Based on my research, I suggest you follow my steps below to check it:
>
> 1. Can you brose the OMA from your PPC? You can browse it via http://server
> name/OMA to see what is the result.
> 2. Please also follow the KB article below to check your authentication
> setting on the Exchange VD.
>
> 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when SSL
> or
> http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
>
> I appreciate your time here, please post back when you are free. Thanks
> again for your effort.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
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>
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> --------------------
> | Thread-Topic: Support Code 0x80072F17
> | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
> | X-WBNR-Posting-Host: 82.68.131.206
> | From: =?Utf-8?B?V2Fq?= <Waj@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | References: <B09A0558-677B-42AA-AD19-171E384E963C@xxxxxxxxxxxxx>
> <lKv811dBGHA.1240@xxxxxxxxxxxxxxxxxxxxx>
> | Subject: RE: Support Code 0x80072F17
> | Date: Fri, 23 Dec 2005 03:16:02 -0800
> | Lines: 173
> | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3@xxxxxxxxxxxxx>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
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> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Hi Charles.
> |
> | im working on this issue qith Anthony.
> | I am now getting the following error code:0x85030022
> | The server you are synchronizing with is not an exchange server, or is
> | running incompatible software.
> | --
> | Thanks.
> | Waj Shah
> |
> |
> | ""Charles Yang [MSFT]"" wrote:
> |
> | > HI Anthony,
> | >
> | > Welcome to SBS newsgroup.
> | >
> | > Issue description:
> | > ============
> | >
> | > I understand that you encountered 0x80072F17 error when sync the PDA
> with
> | > SBS server.
> | >
> | > Analyzing and suggestion:
> | > =============
> | >
> | > Generally speaking, the error might be related with certificate issue,
> | > before we go any further, please double confirm that you have
> configured
> | > your PPC correctly, please disable the SSL connection between the
> Exchange
> | > and PDA. Although the following setting is for Mobile 2003, you can
> also
> | > use it for Mobile 5.0 as test.
> | >
> | > As I know if you want to connect your PPC to Exchange server, by
> default
> | > the SSL will be disabled, so you do not need to use certificate. You
> can
> | > refer to following section for my suggestions:
> | >
> | > When running CEICW, ensure to check the OMA (Outlook Mobile Access)
> option
> | > in the "Web Services Configuration" page, this will configure the
> System to
> | > allow OMA and "Server ActiveSync" access from the Internet. Note that
> if
> | > you installed ISA on the SBS 2K3, please do run CEICW again to re-allow
> OMA.
> | >
> | > The client host machine must be configured using the SBS Set Up
> Computer
> | > Wizard. During the Set Up Computer Wizard, the option to install
> ActiveSync
> | > 3.7 must be configured as well. If this is pushed to the client
> machine,
> | > then there will be an option in the Start Menu called Mobile Device
> | > Configuration. Then, it should be able to provision your phone or PPC
> so
> | > that the Server ActiveSync works.
> | >
> | > Exchange 2003: Disable Certificate Verification
> | >
> http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-
> | > 8E94-530A67614DF1&displaylang=en
> | >
> | > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow the
> steps
> | > below:
> | >
> | > On a ppc2003 device perform the following:
> | >
> | > 1. Click start, then ActiveSync
> | > 2. Click Tools then Options
> | > 3. Click the Server tab at the bottom of the screen
> | > 4. In the "Use this server" field, provide the hostname that resolves
> to
> | > the SBS box's external IP address (mail.domain.com)
> | > 5. Uncheck "this server uses an SSL connection" (this is required if
> the
> | > sbs server issued a self signed cert at the devices only "trust" the
> root
> | > CA's per
> | > 308205 XCCC: Valid SSL Certificate Is Required When You Use Server
> | > ActiveSync
> | > http://support.microsoft.com/?id=308205
> | >
> | > 6. Check the items under "Sync these items" that you wish to sync
> | > 7. Click OK at the top of the screen.
> | > 8. You may have to "soft reset" the device prior to synchronizing the
> first
> | > time
> | >
> | > More info:
> | > ==============
> | >
> | > Configure the client
> | >
> http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx
> | >
> | > Disable certificate trust check:
> | >
> http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d-
> | > 8e94-530a67614df1&displaylang=en
> | >
> | > Hope the above information helpful, if you have any further concerns;
> | > please feel free to let me know. I am here waiting for your updates.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Support Code 0x80072F17
> | > | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ==
> | > | X-WBNR-Posting-Host: 217.161.64.202
> | > | From: =?Utf-8?B?QUJD?= <ABC@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | > | Subject: Support Code 0x80072F17
> | > | Date: Tue, 20 Dec 2005 07:21:03 -0800
> | > | Lines: 15
> | > | Message-ID: <B09A0558-677B-42AA-AD19-171E384E963C@xxxxxxxxxxxxx>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path:
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231413
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | Hi
> | > |
> | > | I'm getting a Support Code 0x80072F17 back when I try and Sync with
> my
> | > | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I
> can
> | > browse
> | > | to the https://mydomain/MOA and have accepted the certificate to the
> PDA.
> | > |
> | > | Any other points I should be looking for?
> | > |
> | > | Thanks in advance for any help.
> | > |
> | > | Regards, Anthony
> | > | --
> | > | Anthony Capstick
> | > | www.instant-search.com
> | > | UK
> | > |
> | >
> | >
.

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