Re: Cannot access website from Internet after installing ISA 2004
- From: "Alex Tan Ah Seng" <sugarman@xxxxxxxxx>
- Date: Wed, 21 Dec 2005 11:28:45 +0800
Thanks for the info.
I will try it over the weekend
""Jenny wu [MSFT]"" <v-yanniw@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:oQO%23IvSBGHA.1240@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Alex,
>
> Thanks for using the SBS newsgroup!
>
> For your description, I understand that the issue to be: you can not
> access
> the web site from internet after upgraded to ISA 2004. If I am off base,
> please don't hesitate to let me know.
>
> Before we go further, please kindly help me collect some information to
> isolate the issue:
>
> 1. What is website you want to access from internet? Is it SBS build-in
> website (such as the Companyweb site, RWW site, OWA) or your customized
> websites?
>
> 2. What is the error message you got when you access the web site? Please
> paste the accurate error message here.
>
> 3. Have you published the website to internet? After installed ISA 2004,
> have you Re-run CEICW to configure network connection. To SBS build-in
> web
> site, after you installed ISA 2004 or upgrade ISA, you need Re-run CEICW
> to
> configure or refresh default rules. If you want to publish a customized
> web
> site to internet, you need configure a web publishing rule to publish it
> to
> internet. For detail information, you can refer to the following KB
> article:
>
> 885186 How to publish a Web site directly on your Internet Security and
> http://support.microsoft.com/?id=885186
>
> For your symptom, the issue should be caused by some rule has blocked the
> incoming traffic. Let's Run CEICW to see if the issue be fixed.
>
> It is recommended you take a look at the following KB article to get
> detail
> steps to configure network connection:
>
> 825763 How to configure Internet access in Windows Small Business Server
> 2003
> http://support.microsoft.com/?id=825763
>
> And then If you have installed any hardware firewall or router outside the
> network, please manually open related ports on the hardware firewall or
> router to allow traffic.
>
> Then please try to access them to see if the issue be fixed.
>
> Additionally information:
> Generally, we open the ports we needed to allow some specific traffic. You
> can refer to the following list:
>
> TCP port Definition
> 25 Email (SMTP)
> 80 required for HTTP
> requests for your site
> 443 required for HTTPS
> requests using SSL, which secures communications from your server and a
> Web
> browser
> 444 Companyweb
> 4125 Remote Web Workplace
> 1723 (plus GRE Protocol 47) VPN
> 3389 Terminal Services
> 21 FTP
>
> And also I list some articles for your reference, hope it helps-).
>
> 838304 How to publish http://Companyweb to the Internet by using ISA
> Server
> http://support.microsoft.com/?id=838304
>
> 838252 How to configure Web publishing rules to host multiple Web sites
> with
> http://support.microsoft.com/?id=838252
>
> 867483 How to configure networks in ISA Server 2004
> http://support.microsoft.com/?id=867483
>
> 840614 How to install and use certificates for SSL connections in ISA
> Server
> http://support.microsoft.com/?id=840614
>
> The ISA 2004 homepage:
> http://www.microsoft.com/isaserver/default.mspx
>
> You can find many useful resources in the following web site:
>
> http://www.smallbizserver.net/Default.aspx?tabid=180
>
> Hope above information helps! I am happy to be assistance of you and look
> forward to your reply!
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
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> --------------------
>>Reply-To: "Alex Tan Ah Seng" <sugarman@xxxxxxxxx>
>>From: "Alex Tan Ah Seng" <sugarman@xxxxxxxxx>
>>Subject: Cannot access website from Internet after installing ISA 2004
>>Date: Mon, 19 Dec 2005 10:32:00 +0800
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>>
>>I upgraded my SBS setup from Standard version to Premium version. After I
>>have installed ISA 2004, I realized that I can no longer access my website
>>from Internet. Email is still working and client PC in the company network
>>stills work fine.
>>
>>I suspect that is some setting in ISA 2004 that was not set. I could not
>>figure that out. In the meant time, I have uninstalled ISA 2004and revert
>>back to using SBS firewall that comes with Windows Server.
>>
>>Anyone could share advise with me on how to get ISA 2004 working with
>>website?
>>
>>Thanks.
>>
>>
>>
>
.
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