Re: Cannot route incoming faxes to companyweb
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Tue, 20 Dec 2005 12:17:47 GMT
Hello Mike,
Thank you for posting back and keeping us updated!
I understand that currently you are not in office now. I am sorry to bother
you:p. please take your time to perform my suggestions. If you have any
updates, please feel free to let me know. I am always standing by and
looking forward to hearing from you!
Merry X'mas and Happy New Year!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>X-Tomcat-ID: 203052739
>References: <#nFe4jLAGHA.1600@xxxxxxxxxxxxxxxxxxxx>
>MIME-Version: 1.0
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>Content-Transfer-Encoding: 7bit
>From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
>Organization: Microsoft
>Date: Thu, 15 Dec 2005 10:13:44 GMT
>Subject: Re: Cannot route incoming faxes to companyweb
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>Message-ID: <FplD#AWAGHA.832@xxxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>Lines: 210
>Path: TK2MSFTNGXA02.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230374
>NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
>
>Hello Mike,
>
>Thank you for posting back!
>
>>From your reply, I understand that in the Fax Configuration Wizard, there
>are only 3 options appear. Route to Email, Folder or Print. If I have
>misunderstood your issue, please let me know.
>
>Based on my research, this issue can occur if you are missing the
following
>registry key. You can get the key from another working SBS server and then
>restart the FAX service.
>
>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing Extensions\SBSFAX~1.DLL]
>
>"FriendlyName"="Store in a document library"
>
>If you do not have another working SBS 2003 server, you can create a new
>txt file, ie, key.txt, rename the file to key.reg, open the file in
>Notepad, copy and paste the content between "START" and "END" in to the
>file, save it and double click on the key.reg file to import the key. Then
>open the Server Management Console, right click "Fax (Local)" and choose
>Stop, then right click on it and choose Start to start it. Check if
>everything is OK.
>
>START
>--------
>Windows Registry Editor Version 5.00
>
>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing Extensions\SBSFAX~1.DLL]
>"FriendlyName"="Store in a document library"
>"ImageName"=hex(2):43,00,3a,00,5c,00,50,00,52,00,4f,00,47,00,52,00,41,00,7e
,
>00,\
>
>31,00,5c,00,4d,00,49,00,43,00,52,00,4f,00,53,00,7e,00,32,00,5c,00,43,00,4c,
\
>
>00,49,00,45,00,4e,00,54,00,7e,00,31,00,5c,00,46,00,41,00,58,00,52,00,4f,00,
\
>
>55,00,7e,00,31,00,5c,00,53,00,42,00,53,00,46,00,41,00,58,00,7e,00,31,00,2e,
\
> 00,44,00,4c,00,4c,00,00,00
>
>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
>Extensions\SBSFAX~1.DLL\Routing Methods]
>
>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
>Extensions\SBSFAX~1.DLL\Routing Methods\Store in a document library]
>"FriendlyName"="Store in a document library"
>"Function Name"="FaxRoutePublish"
>"Guid"="{AD18492B-746F-4301-9B5D-7B82AFD944E5}"
>"Priority"=dword:00000004
>-----
>END
>
>NOTE: After you import the key, open Registry Editor (regedit) and confirm
>the 8.3 path displayed for ImageName is correct, confirm that a file named
>SBSFAXROUTEEXT.DLL (long name) exists on that path. Here it is
>"C:\PROGRA~1\MICROS~2\CLIENT~1\FAXROU~1\SBSFAX~1.DLL".
>
>This issue can also occur if you installed the fax service from Add/Remove
>Windows Components without through the SBS 2003 Integrated Setup. We will
>need to reinstall the Fax Services component:
>
>- If the Fax Services component was original installed from Add/Remove
>Windows Components, you should first uninstall it from Add/Remove Windows
>Components and then go to Add or Remove Programs, select Windows Small
>Business Server 2003 and click "Change/Remove", once you reach the
>component selection screen, select the Install action for the Fax Services
>component. Complete the wizard.
>
>- If the Fax Services component was original installed by using the SBS
>2003 Integrated Setup, we can also remove and reinstall it to re-fresh the
>Fax Services component. From Add or Remove Programs, select Windows Small
>Business Server 2003 and click "Change/Remove", once you reach the
>component selection screen, select the remove action for the Fax Services
>component. Complete the wizard. Re-run the same steps but this time select
>Install fro the Fax Server component.
>
>The integrated setup should register the proper DLL that is needed to get
>this functionality going.
>
>Please take your time to perform the steps. If you have any further
>updates, please feel free to let me know. I am looking forward to hearing
>from you!
>
>Best regards,
>
>Brandy Nee
>
>Microsoft CSS Online Newsgroup Support
>
>Get Secure! - www.microsoft.com/security
>======================================================
>This newsgroup only focuses on SBS technical issues. If you have issues
>regarding other Microsoft products, you'd better post in the corresponding
>newsgroups so that they can be resolved in an efficient and timely manner.
>You can locate the newsgroup here:
>http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
>When opening a new thread via the web interface, we recommend you check
the
>"Notify me of replies" box to receive e-mail notifications when there are
>any updates in your thread. When responding to posts via your newsreader,
>please "Reply to Group" so that others may learn and benefit from your
>issue.
>
>Microsoft engineers can only focus on one issue per thread. Although we
>provide other information for your reference, we recommend you post
>different incidents in different threads to keep the thread clean. In
doing
>so, it will ensure your issues are resolved in a timely manner.
>
>For urgent issues, you may want to contact Microsoft CSS directly. Please
>check http://support.microsoft.com for regional support phone numbers.
>
>Any input or comments in this thread are highly appreciated.
>======================================================
>This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>--------------------
>>Date: Wed, 14 Dec 2005 14:16:39 +0000
>>From: Miketudor <mike@xxxxxxxxxxx>
>>Reply-To: mike@xxxxxxxxxxx
>>User-Agent: Mozilla Thunderbird 1.0.7 (Windows/20050923)
>>X-Accept-Language: en-us, en
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>>Subject: Re: Cannot route incoming faxes to companyweb
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>>Content-Transfer-Encoding: 7bit
>>Message-ID: <#nFe4jLAGHA.1600@xxxxxxxxxxxxxxxxxxxx>
>>Newsgroups: microsoft.public.windows.server.sbs
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>>Lines: 1
>>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
>>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230093
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Brandy,
>>
>>Many thanks for your responce, my answers/comments are inline.
>>
>>Brandy Nee [MSFT] wrote:
>>
>>>Hello Mike,
>>>>
>>>>Thank you for posting to the SBS Newsgroup.
>>>>
>>>>I am sorry for the delayed response due to weekend. Please understand
>>that
>>>>the newsgroups are staffed weekdays by Microsoft Support
>>professionals to
>>>>answer your systems and applications questions. Your understanding is
>>>>greatly appreciated!
>>>>
>>>>I understand that you cannot route incoming faxes to the SharePoint.
>>If I
>>>>have misunderstood your issue, please let me know.
>>>>
>>>>Based on my experience, this issue can be caused by varies of factors.
>>>>Please perform my suggestions first. if the issue persist, please
>>help to
>>>>gather more detail information for further research:
>>>>
>>>>a. What is the exact error message when you trying to register
>>>>sbsfaxrouteext.dll? I have performed a test on my test machine, I got
>>>>following error message when I trying to register sbsfaxrouteext.dll:
>>>>
>>>>Regsvr32
>>>>Sbsfaxrouteext.dll was loaded, but the DllRegisterServer entry point was
>>>>not found.
>>>>This file can not be registered.
>>
>>I recieved the exact same message
>>
>>>>
>>>>b. On SBS Server, go to C:\Program Files\Microsoft Windows Small
>>Business
>>>>Server\Client Experience\FaxRouteExt, there should be three .dll files:
>>>>Sbsfaxrouteext.dll, sbsfaxroutesnapin.dll and sbssharepoint.dll.
>>Please see my suggestions:
>>>>
>>>>i. Run "regsvr32 /u" against the sbsfaxroutesnapin.dll and
>>>>sbssharepoint.dll files to unregister them.
>>
>>Done
>>
>>>>ii. Replace the three files with the ones I send to you.
>>
>>Done
>>
>>>>iii. Run "regsvr32" against the sbsfaxroutesnapin.dll and
>>>>sbssharepoint.dll
>>>>files to register them.
>>
>>Done, I also ran "regsvr32" against the sbsfaxrouteext.dll and recieved
>>the same error message as previously.
>>
>>>>iv. Test the issue again. If the issue persists, please help to gather
>>>>following information for further research:
>>
>>The same fault no longer presents itself, I no longer have the option of
>>routing to SharePoint when running the Fax Configuration Wizard.
>>To try and correct this I removed the fax service using Control Panel ->
>>Add or Remove Programs -> Change or Remove Programs -> Windows Small
>>Business Server 2003, then re-installed it through the same path. After
>>re-installation I ran through the wizard as normal, but the option was
>>still not present.
>>
>>
>>Many thanks for your time.
>>
>>Mike
>>
>
>
.
- References:
- Re: Cannot route incoming faxes to companyweb
- From: Miketudor
- Re: Cannot route incoming faxes to companyweb
- From: "Brandy Nee [MSFT]"
- Re: Cannot route incoming faxes to companyweb
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