RE: Spoolss.exe using lots of CPU on NT clients of Windows 2003 Server

Hi Thomas,

Thanks for using the SBS newsgroup!

For your description, I understand that the NT4 workstations has problem to
print with the shared printer which connects to SBS 2003 server box. If I
am off base, please don't hesitate to let me know.

Windows NT productions are out of support life cycle and we do not support
NT productions any more. However I would like to give you some suggestions
regarding to the issue.

Generally, it is difficult to find the cause of CPU 100% issue as we cannot
know what it is doing at that time directly. According to my experience, as
Spoolss is a Spooler SubSystem component, it may be caused by incompatible
printer driver, third-party printer plug-in or third-party applications.

As the Windows NT is not a fully compatible client on SBS domain, I suggest
you refer to the following KB article to configure your Windows NT clients
to see if the issue can be resolved:

555038 How to enable Windows 98/ME/NT clients to logon to Windows 2003
based Domains
http://support.microsoft.com/?id=555038

More info:

811497 Error Message When Windows 95 or Windows NT 4.0 Client Logs On to
Windows Server 2003 Domain
http://support.microsoft.com/?id=811497

288358 How to install the Active Directory client extension
http://support.microsoft.com/?id=288358

If the issue persists, please try to install the HP LaserJet 110 printer
driver for Windows NT on one NT workstation to test. You can visit your
printer vendor homepage to get the driver. How about the result?

If the issue persists, I would like to suggest you upgrade your NT
workstation to Windows XP. For your reference, I list some articles about
how to upgrade to XP:

Upgrade Advice, Known Issues, and Answers
http://www.microsoft.com/windowsxp/pro/upgrading/before.mspx

*Note: It is recommended that you carefully refer to above article to
prepare your client workstations to upgrade.

How to install or upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;316941

Windows XP supported upgrade paths
http://support.microsoft.com/default.aspx?scid=kb;en-us;292607

Hope above information helps! I am happy to be assistance of you and look
forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
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--------------------
>Thread-Topic: Spoolss.exe using lots of CPU on NT clients of Windows 2003
Server
>thread-index: AcYEf6CjuWE3+X0SRemzOQLQ+fs2CQ==
>X-WBNR-Posting-Host: 80.177.57.57
>From: "=?Utf-8?B?VGhvbWFzIFM=?=" <Thomas S@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: Spoolss.exe using lots of CPU on NT clients of Windows 2003 Server
>Date: Mon, 19 Dec 2005 01:36:02 -0800
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>
>Hi,
>
>We recently installed Windows 2003 Server (Small Business Server edition)
>and have several Windows NT4 workstations (All Service pack 6a). There is
an
>HP LaserJet 110 printer connected to the Server.
>
>We are experiencing a problem with these workstations whereby after a
>printing a few documents the Spoolss.exe service on the workstation will
>start using almost 100% CPU and the workstation will hang.
>
>You have to restart the workstation. And restart the Server before you can
>print again from any from any of the other client machines.
>
>We never had any printing problems with NT Server so we think this is a
>problem generated by Windows 2003 Server.
>
>We have scanned the entire network for viruses and found none.
>
>Any help would be really appreciated.
>
>Thomas S.
>
>

.

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