Re: fax
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Tue, 20 Dec 2005 09:48:51 GMT
Hello Andrea,
Thank you for posting back!
>From your reply, I understand that some of your clients cannot send fax
through Outlook 2003. If I have misunderstood your issue, please do let me
know.
Due to lack of detail information, I need your help to gather following
information for further troubleshooting:
a. Does this issue occur to some clients or all clients?
b. You mentioned "i can't add the accounts necessary to send fax. There
isn't..!!", I need to know what "accounts" it is, and which exact step you
got issue. Did you meet any error message? If yes, please type the full
error message word by word to the Newsgroup.
For your suggestion:
Can you perform the steps below to send a Fax in Outlook? If you meet any
error, please tell me which step you got error and what error message it
is.
Step 1: Configuring Outlook 2003 to send faxes
===============================
1. Open Outlook.
2. Click Tools -> E-Mail Accounts.
3. Click "View or change existing e-mail accounts", and then click "Next"
4. Click "Add".
5. Click "Additional Server Types", and then click "Next".
6. Click "Fax Mail Transport", and then click "Next".
7. Click "OK" when you receive the following message:
The E-mail Account you have just added will not start until you choose Exit
from the File menu, and then restart Microsoft Outlook.
8. If you want to include a cover page when you send faxes from Outlook,
click "Fax Mail Transport", click "Change", click "Include a cover page
with faxes", and then click "OK".
9. Click "Finish", and then click "Close".
Step 2: Send a Fax
===============================
1. Open Outlook.
2. Click File, point to New, and then click Mail Message.
3. In the To.. field, specify the fax recipient.
4. Type the subject and body of the fax.
5. Click Send.
For more detailed information, please refer to the following Knowledge Base
article:
325807 How to set up the Small Business Server 2000 Shared Fax service
http://support.microsoft.com/?id=325807
Please take your time to perform the steps. If you have any updates, please
feel free to let me know. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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======================================================
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--------------------
>Reply-To: "Andrea Racca" <raccaNOSPAMlibero.it>
>From: "Andrea Racca" <raccaNOSPAMlibero.it>
>References: <#iD6pEKAGHA.2736@xxxxxxxxxxxxxxxxxxxx>
<ZApzitVAGHA.1236@xxxxxxxxxxxxxxxxxxxxx>
<#4iV#VjAGHA.220@xxxxxxxxxxxxxxxxxxxx>
<vsbZOjIBGHA.3880@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Re: fax
>Date: Mon, 19 Dec 2005 14:44:49 +0100
>Lines: 160
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>X-RFC2646: Format=Flowed; Original
>Message-ID: <#FHijJKBGHA.2320@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: host66-149.pool8172.interbusiness.it 81.72.149.66
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231131
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Brandy,
>there's no problem for the delayed.. i know newsgroup behaviour..
>1) I already resolve using your the same process of your suggestions
>2) I try to exlplain better then the other news.. I like to send fax from
>outlook. Then I install Fax client in Windows XP but in some clients in
>Outlook 2003 i can't add the accounts necessary to send fax. There
isn't..!!
>3) My modem is US-Robotics SportsterVoice 33.6 Fax modem, U.S. Robotics
56k
>fax modem
>
>Thank's a lot
>
>Andrea
>
.
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