RE: Fail to load scdb.dll

Hi,

Thanks for your updates,

After carefully check your filemon log, we found the strange DLL file
should come from a web filter you have installed on your SBS 2003, we do
not know where it is come from, but we suggest you check it to make sure
that it did not implement on your SBS 2003, the filter should exists on
C:\Program Files\SurfControl\Web.

Because of this filter when you start the control panel then you will
encounter the problem, we do not think uninstall control panel will resolve
the issue , you might need to remove the filter completely.

Please also tell us what is the vcacpl.cpl, if you run on the command line,
what is the results? It should be a third party components, we also could
not find it on our SBS default setting.

I appreciate your understanding on this issue.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Fail to load scdb.dll
| thread-index: AcYEvwzGJuQVngcQTV+18o3aOFLu1A==
| X-WBNR-Posting-Host: 69.112.7.122
| From: "=?Utf-8?B?bmlnZWxjb3VydG5leQ==?="
<nigelcourtney@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
<wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
<yKVyjH7$FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
<53BF4295-FBD8-4A88-95AD-DA7D468B4EF7@xxxxxxxxxxxxx>
<6Oeq6MeAGHA.1236@xxxxxxxxxxxxxxxxxxxxx>
<#bLSl#DBGHA.2560@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Fail to load scdb.dll
| Date: Mon, 19 Dec 2005 09:10:02 -0800
| Lines: 308
| Message-ID: <4446ECCD-CC0F-48DE-8C06-D6C89C3051F7@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231178
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Yes, both .cpl are working when ran in the run command. I will send you
the
| filemon today. the only third party was surf control to block websites
and
| symantecantivirus,
|
| thanks for your help.
|
| ""Charles Yang [MSFT]"" wrote:
|
| > HI,
| >
| > Thanks for your updates.
| >
| > After carefully checking your regmon log, we found none of the item was
| > load, but we did not find any useful information relate to the DLL file
you
| > encountered, if possible could you run the main.cpl or mmsys.cpl on the
| > command line as a try to see if you can open the item on the control
panel,
| > if not the problem should be caused by some third party software caused
the
| > control panel file corrupt.
| >
| > Please also send me the filemon log also, we found you have run the
intel
| > anti-virus software or some third party intel tools, have you installed
any
| > other third party tools?
| >
| > Thanks for your understanding on this issue.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | X-Tomcat-ID: 40588996
| > | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
| > <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
| > <yKVyjH7$FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| > <53BF4295-FBD8-4A88-95AD-DA7D468B4EF7@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > | From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
| > | Organization: Microsoft
| > | Date: Fri, 16 Dec 2005 01:51:21 GMT
| > | Subject: RE: Fail to load scdb.dll
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | Message-ID: <6Oeq6MeAGHA.1236@xxxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Lines: 288
| > | Path: TK2MSFTNGXA02.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230555
| > | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| > |
| > | HI,
| > |
| > | Thanks for updates.
| > |
| > | As this is the third party issue, we do not think uninstall the
control
| > | panel will resolve the issue also as I know we may have to reinstall
the
| > | SBS server if you want to reinstall control panel.
| > |
| > | If you want to further trouble shoot this issue, we may have to use
| > regmon
| > | for further troubleshooting. It might be a little long process, you
can
| > | refer to my suggestion below:
| > |
| > | You can download the regmon from the following location:
| > |
| > | http://www.sysinternals.com/Utilities/Regmon.html
| > |
| > | After download it, you can start the regmon and reproduce the issue
then
| > | stop the regmon capture and then save as the log file and send to me.
| > |
| > | You can also use the same way to make a filemon log and send to me.
| > | (filemon can be download on the same site)
| > |
| > | My email is v-chayan@xxxxxxxxxxxxx
| > |
| > | Thanks for your efforts.
| > |
| > |
| > |
| > | Best regards,
| > |
| > | Charles Yang (MSFT)
| > |
| > | Microsoft CSS Online Newsgroup Support
| > |
| > | Get Secure! - www.microsoft.com/security
| > |
| > | ======================================================
| > | This newsgroup only focuses on SBS technical issues. If you have
issues
| > | regarding other Microsoft products, you'd better post in the
| > corresponding
| > | newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | You can locate the newsgroup here:
| > | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > |
| > | When opening a new thread via the web interface, we recommend you
check
| > the
| > | "Notify me of replies" box to receive e-mail notifications when there
are
| > | any updates in your thread. When responding to posts via your
newsreader,
| > | please "Reply to Group" so that others may learn and benefit from
your
| > | issue.
| > |
| > | Microsoft engineers can only focus on one issue per thread. Although
we
| > | provide other information for your reference, we recommend you post
| > | different incidents in different threads to keep the thread clean. In
| > doing
| > | so, it will ensure your issues are resolved in a timely manner.
| > |
| > | For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > | check http://support.microsoft.com for regional support phone numbers.
| > |
| > | Any input or comments in this thread are highly appreciated.
| > | ======================================================
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > |
| > |
| > | =====================================================
| > | When responding to posts, please "Reply to Group" via your newsreader
so
| > | that others may learn and benefit from your issue.
| > | =====================================================
| > |
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > |
| > | --------------------
| > | | Thread-Topic: Fail to load scdb.dll
| > | | thread-index: AcYBypZ2udGrZLIoRgWoXy7XO7B02g==
| > | | X-WBNR-Posting-Host: 24.191.237.174
| > | | From: "=?Utf-8?B?bmlnZWxjb3VydG5leQ==?="
| > | <nigelcourtney@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
| > | <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
| > | <yKVyjH7$FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| > | | Subject: RE: Fail to load scdb.dll
| > | | Date: Thu, 15 Dec 2005 14:55:04 -0800
| > | | Lines: 185
| > | | Message-ID: <53BF4295-FBD8-4A88-95AD-DA7D468B4EF7@xxxxxxxxxxxxx>
| > | | MIME-Version: 1.0
| > | | Content-Type: text/plain;
| > | | charset="Utf-8"
| > | | Content-Transfer-Encoding: 7bit
| > | | X-Newsreader: Microsoft CDO for Windows 2000
| > | | Content-Class: urn:content-classes:message
| > | | Importance: normal
| > | | Priority: normal
| > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:230520
| > | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | |
| > | | ok, I did that same problem it is not allowing to go into the
control
| > | panel.
| > | | What is the work around to get in to the control panel and
uninstall
| > apps?
| > | |
| > | | thank you
| > | |
| > | | ""Charles Yang [MSFT]"" wrote:
| > | |
| > | | > HI,
| > | | >
| > | | > Thanks for your email.
| > | | >
| > | | > After checking our SBS and XP, we could not find the DLL file on
our
| > | test
| > | | > machine, it must be the third party DLL. In order to isolate the
| > issue,
| > | we
| > | | > need to gather some more information:
| > | | >
| > | | > 1. When does the issue occur?
| > | | > 2. Please test if you can boot from a last known good
configuration
| > | when
| > | | > you start SBS 2003.
| > | | > 3. Can you boot the SBS 2003 server in safe mode, you can try to
boot
| > | it in
| > | | > safe mode to see if the issue can be resolved.
| > | | >
| > | | > A. Restart the computer.
| > | | > B. Keep pressing F8 key until the Windows Startup menu appears.
| > | | > C. Choose the Safe Mode with Network, and press Enter.
| > | | > 4. Please also get the msinfo32 information and sent to my
mailbox.
| > you
| > | can
| > | | > follow the steps below to get the msinfo32.
| > | | >
| > | | > a. Click Start and then Run.
| > | | > b. Type in "msinfo32" without the quotations and click OK.
| > | | > c. Once System Information is up and running, click File and then
| > Save.
| > | | > Save the system information to a .nfo file.
| > | | >
| > | | > I really appreciate your understanding on this issue, please feel
| > free
| > | to
| > | | > post back the results. I am glad to be of assistance.
| > | | >
| > | | > --------------------
| > | | > | X-Tomcat-ID: 86513344
| > | | > | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
| > | | > | MIME-Version: 1.0
| > | | > | Content-Type: text/plain
| > | | > | Content-Transfer-Encoding: 7bit
| > | | > | From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
| > | | > | Organization: Microsoft
| > | | > | Date: Mon, 12 Dec 2005 05:59:17 GMT
| > | | > | Subject: RE: Fail to load scdb.dll
| > | | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | | > | Message-ID: <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
| > | | > | Newsgroups: microsoft.public.windows.server.sbs
| > | | > | Lines: 116
| > | | > | Path: TK2MSFTNGXA02.phx.gbl
| > | | > | Xref: TK2MSFTNGXA02.phx.gbl
| > microsoft.public.windows.server.sbs:229441
| > | | > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| > | | > |
| > | | > | HI,
| > | | > |
| > | | > | Welcome to SBS newsgroup.
| > | | > |
| > | | > | Issue description:
| > | | > | ==============
| > | | > |
| > | | > | I understand that you encountered a problem when opening
control
| > | panel on
| > | | > | SBS 2003 server.
| > | | > |
| > | | > | Analyzing and suggestion:
| > | | > | ==============
| > | | > |
| > | | > | I am sorry for not finding any useful information relate to the
| > | scdb.dll
| > | | > | file you refer to. In order to understand the issue more
clearly,
| > we
| > | need
| > | | > | to gather more information:
| > | | > |
| > | | > | 1. It is a new installed SBS 2003 server or a production
server? Do
| > | you
| > | | > | install any other application before the issue occurs?
| > | | > | 2. If possible, could you send me the screenshot when you
reproduce
| > | the
| > | | > | problem on your SBS, you can send it to my mailbox
| > | v-chayan@xxxxxxxxxxxxx
| > | | > | 3. Is there any other error event on the event view, please
also
| > | paste it
| > | | > | on the newsgroup.
| > | | > | 4. Is there any third party tools on your SBS 2003, please
| > temporally
| > | | > stop
| > | | > | it to see if you can resolve the issue.
| > | | > | 5. If possible, please make a clean boot on the non-business
time
| > to
| > | see
| > | | > if
| > | | > | the problem can be clear, you can make a clean boot follow the
| > steps
| > | | > below:
| > | | > |
| > | | > | A. Click Start, click Run, type "msconfig" (without the
quotation
| > | marks)
| > | | > | and click OK.
| > | | > | B. Select "Selective Startup" and remove the checks from each
item
| > | below
| > | | > | the Selective Startup option.
|

.

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