RE: Fail to load scdb.dll

Yes, both .cpl are working when ran in the run command. I will send you the
filemon today. the only third party was surf control to block websites and
symantecantivirus,

thanks for your help.

""Charles Yang [MSFT]"" wrote:

> HI,
>
> Thanks for your updates.
>
> After carefully checking your regmon log, we found none of the item was
> load, but we did not find any useful information relate to the DLL file you
> encountered, if possible could you run the main.cpl or mmsys.cpl on the
> command line as a try to see if you can open the item on the control panel,
> if not the problem should be caused by some third party software caused the
> control panel file corrupt.
>
> Please also send me the filemon log also, we found you have run the intel
> anti-virus software or some third party intel tools, have you installed any
> other third party tools?
>
> Thanks for your understanding on this issue.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
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>
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> ======================================================
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>
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>
> --------------------
> | X-Tomcat-ID: 40588996
> | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
> <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
> <yKVyjH7$FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
> <53BF4295-FBD8-4A88-95AD-DA7D468B4EF7@xxxxxxxxxxxxx>
> | MIME-Version: 1.0
> | Content-Type: text/plain
> | Content-Transfer-Encoding: 7bit
> | From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
> | Organization: Microsoft
> | Date: Fri, 16 Dec 2005 01:51:21 GMT
> | Subject: RE: Fail to load scdb.dll
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | Message-ID: <6Oeq6MeAGHA.1236@xxxxxxxxxxxxxxxxxxxxx>
> | Newsgroups: microsoft.public.windows.server.sbs
> | Lines: 288
> | Path: TK2MSFTNGXA02.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230555
> | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> |
> | HI,
> |
> | Thanks for updates.
> |
> | As this is the third party issue, we do not think uninstall the control
> | panel will resolve the issue also as I know we may have to reinstall the
> | SBS server if you want to reinstall control panel.
> |
> | If you want to further trouble shoot this issue, we may have to use
> regmon
> | for further troubleshooting. It might be a little long process, you can
> | refer to my suggestion below:
> |
> | You can download the regmon from the following location:
> |
> | http://www.sysinternals.com/Utilities/Regmon.html
> |
> | After download it, you can start the regmon and reproduce the issue then
> | stop the regmon capture and then save as the log file and send to me.
> |
> | You can also use the same way to make a filemon log and send to me.
> | (filemon can be download on the same site)
> |
> | My email is v-chayan@xxxxxxxxxxxxx
> |
> | Thanks for your efforts.
> |
> |
> |
> | Best regards,
> |
> | Charles Yang (MSFT)
> |
> | Microsoft CSS Online Newsgroup Support
> |
> | Get Secure! - www.microsoft.com/security
> |
> | ======================================================
> | This newsgroup only focuses on SBS technical issues. If you have issues
> | regarding other Microsoft products, you'd better post in the
> corresponding
> | newsgroups so that they can be resolved in an efficient and timely
> manner.
> | You can locate the newsgroup here:
> | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> |
> | When opening a new thread via the web interface, we recommend you check
> the
> | "Notify me of replies" box to receive e-mail notifications when there are
> | any updates in your thread. When responding to posts via your newsreader,
> | please "Reply to Group" so that others may learn and benefit from your
> | issue.
> |
> | Microsoft engineers can only focus on one issue per thread. Although we
> | provide other information for your reference, we recommend you post
> | different incidents in different threads to keep the thread clean. In
> doing
> | so, it will ensure your issues are resolved in a timely manner.
> |
> | For urgent issues, you may want to contact Microsoft CSS directly. Please
> | check http://support.microsoft.com for regional support phone numbers.
> |
> | Any input or comments in this thread are highly appreciated.
> | ======================================================
> | This posting is provided "AS IS" with no warranties, and confers no
> rights.
> |
> |
> | =====================================================
> | When responding to posts, please "Reply to Group" via your newsreader so
> | that others may learn and benefit from your issue.
> | =====================================================
> |
> | This posting is provided "AS IS" with no warranties, and confers no
> rights.
> |
> | --------------------
> | | Thread-Topic: Fail to load scdb.dll
> | | thread-index: AcYBypZ2udGrZLIoRgWoXy7XO7B02g==
> | | X-WBNR-Posting-Host: 24.191.237.174
> | | From: "=?Utf-8?B?bmlnZWxjb3VydG5leQ==?="
> | <nigelcourtney@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
> | <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
> | <yKVyjH7$FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
> | | Subject: RE: Fail to load scdb.dll
> | | Date: Thu, 15 Dec 2005 14:55:04 -0800
> | | Lines: 185
> | | Message-ID: <53BF4295-FBD8-4A88-95AD-DA7D468B4EF7@xxxxxxxxxxxxx>
> | | MIME-Version: 1.0
> | | Content-Type: text/plain;
> | | charset="Utf-8"
> | | Content-Transfer-Encoding: 7bit
> | | X-Newsreader: Microsoft CDO for Windows 2000
> | | Content-Class: urn:content-classes:message
> | | Importance: normal
> | | Priority: normal
> | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | | Newsgroups: microsoft.public.windows.server.sbs
> | | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230520
> | | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | |
> | | ok, I did that same problem it is not allowing to go into the control
> | panel.
> | | What is the work around to get in to the control panel and uninstall
> apps?
> | |
> | | thank you
> | |
> | | ""Charles Yang [MSFT]"" wrote:
> | |
> | | > HI,
> | | >
> | | > Thanks for your email.
> | | >
> | | > After checking our SBS and XP, we could not find the DLL file on our
> | test
> | | > machine, it must be the third party DLL. In order to isolate the
> issue,
> | we
> | | > need to gather some more information:
> | | >
> | | > 1. When does the issue occur?
> | | > 2. Please test if you can boot from a last known good configuration
> | when
> | | > you start SBS 2003.
> | | > 3. Can you boot the SBS 2003 server in safe mode, you can try to boot
> | it in
> | | > safe mode to see if the issue can be resolved.
> | | >
> | | > A. Restart the computer.
> | | > B. Keep pressing F8 key until the Windows Startup menu appears.
> | | > C. Choose the Safe Mode with Network, and press Enter.
> | | > 4. Please also get the msinfo32 information and sent to my mailbox.
> you
> | can
> | | > follow the steps below to get the msinfo32.
> | | >
> | | > a. Click Start and then Run.
> | | > b. Type in "msinfo32" without the quotations and click OK.
> | | > c. Once System Information is up and running, click File and then
> Save.
> | | > Save the system information to a .nfo file.
> | | >
> | | > I really appreciate your understanding on this issue, please feel
> free
> | to
> | | > post back the results. I am glad to be of assistance.
> | | >
> | | > --------------------
> | | > | X-Tomcat-ID: 86513344
> | | > | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
> | | > | MIME-Version: 1.0
> | | > | Content-Type: text/plain
> | | > | Content-Transfer-Encoding: 7bit
> | | > | From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
> | | > | Organization: Microsoft
> | | > | Date: Mon, 12 Dec 2005 05:59:17 GMT
> | | > | Subject: RE: Fail to load scdb.dll
> | | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | | > | Message-ID: <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
> | | > | Newsgroups: microsoft.public.windows.server.sbs
> | | > | Lines: 116
> | | > | Path: TK2MSFTNGXA02.phx.gbl
> | | > | Xref: TK2MSFTNGXA02.phx.gbl
> microsoft.public.windows.server.sbs:229441
> | | > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
> | | > |
> | | > | HI,
> | | > |
> | | > | Welcome to SBS newsgroup.
> | | > |
> | | > | Issue description:
> | | > | ==============
> | | > |
> | | > | I understand that you encountered a problem when opening control
> | panel on
> | | > | SBS 2003 server.
> | | > |
> | | > | Analyzing and suggestion:
> | | > | ==============
> | | > |
> | | > | I am sorry for not finding any useful information relate to the
> | scdb.dll
> | | > | file you refer to. In order to understand the issue more clearly,
> we
> | need
> | | > | to gather more information:
> | | > |
> | | > | 1. It is a new installed SBS 2003 server or a production server? Do
> | you
> | | > | install any other application before the issue occurs?
> | | > | 2. If possible, could you send me the screenshot when you reproduce
> | the
> | | > | problem on your SBS, you can send it to my mailbox
> | v-chayan@xxxxxxxxxxxxx
> | | > | 3. Is there any other error event on the event view, please also
> | paste it
> | | > | on the newsgroup.
> | | > | 4. Is there any third party tools on your SBS 2003, please
> temporally
> | | > stop
> | | > | it to see if you can resolve the issue.
> | | > | 5. If possible, please make a clean boot on the non-business time
> to
> | see
> | | > if
> | | > | the problem can be clear, you can make a clean boot follow the
> steps
> | | > below:
> | | > |
> | | > | A. Click Start, click Run, type "msconfig" (without the quotation
> | marks)
> | | > | and click OK.
> | | > | B. Select "Selective Startup" and remove the checks from each item
> | below
> | | > | the Selective Startup option.
.

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