RE: RWW fails from Internet
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Mon, 19 Dec 2005 11:19:46 GMT
Hi Nordic,
Thanks for your reply.
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
>From the information you have send to me, I find no misconfiguration on the
server. From the current situation, the issue may be caused by the router.
Please try to telnet the SBS server's TCP port 4125 to see if this gets
connected properly. We can perform the following command to see what the
result is:
Telnet SBS Public IP 4125
I am apprecaited your time and look forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: Nordic <nospam@xxxxxxxxxx>
| Subject: RE: RWW fails from Internet
| References: <ec5rgjHAGHA.3804@xxxxxxxxxxxxxxxxxxxx>
<MXndajSAGHA.3764@xxxxxxxxxxxxxxxxxxxxx>
<#AFRLGeAGHA.3840@xxxxxxxxxxxxxxxxxxxx>
<yT5jtoiAGHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| User-Agent: NewsPro/3.9.0
| Message-ID: <#wZB3ZlAGHA.3872@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Date: Fri, 16 Dec 2005 07:36:19 -0800
| NNTP-Posting-Host: adsl-64-167-113-50.dsl.snfc21.pacbell.net 64.167.113.50
| Lines: 1
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230702
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thank you for your assistance. See responses below:
|
| v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]") wrote:
| >
| >HI,
| >
| >Thanks for updates.
| >
| >I am the backup of Crina. After checking the information we found you
could
| >not open port 80.
| I am not sure what you mean here. Port 80 is not the general problem. If
you
| mean that openning port 80 did not help, you are correct.
|
| > Here I would like to gather some other information:
| >
| >1. Do you encounter any problem in accessing the OWA?
| OWA is not enabled as Exchange is not in use. The only thing we can
| successfully do is go through 1723 on PPTP. 1723 and the GRE protocol are
| forwarded.
|
| >2. When you access the RWW from internet, do you get a warning message
for
| >certificate issue? https://public ip/exchange
| No. I never get to that prompt. When accessing internally, I get the
prompt.
|
| >3. Please also tell us the detailed http error (http 4xx.x error) you
| >encounter when you access RWW.
| I actually never gives a code. Just says "Page cannont be displayed."
|
| >4. If you try to telnet public IP :443 to see if what is results.
| This stalls immeidately after hitting the return key.
|
| Thank you.
|
| >
| >I appreciate your effort on this issue. Please feel free to post back
your
| >results.
| >
| >
| >Best regards,
| >
| >Charles Yang (MSFT)
| >
| >Microsoft CSS Online Newsgroup Support
| >
| >Get Secure! - www.microsoft.com/security
| >
| >======================================================
| >This newsgroup only focuses on SBS technical issues. If you have issues
| >regarding other Microsoft products, you'd better post in the
corresponding
| >newsgroups so that they can be resolved in an efficient and timely
manner.
| >You can locate the newsgroup here:
| >http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| >When opening a new thread via the web interface, we recommend you check
the
| >"Notify me of replies" box to receive e-mail notifications when there
are
| >any updates in your thread. When responding to posts via your
newsreader,
| >please "Reply to Group" so that others may learn and benefit from your
| >issue.
| >
| >Microsoft engineers can only focus on one issue per thread. Although we
| >provide other information for your reference, we recommend you post
| >different incidents in different threads to keep the thread clean. In
doing
| >so, it will ensure your issues are resolved in a timely manner.
| >
| >For urgent issues, you may want to contact Microsoft CSS directly.
Please
| >check http://support.microsoft.com for regional support phone numbers.
| >
| >Any input or comments in this thread are highly appreciated.
| >======================================================
| >This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >=====================================================
| >When responding to posts, please "Reply to Group" via your newsreader so
| >that others may learn and benefit from your issue.
| >=====================================================
| >
| >This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >--------------------
| >| From: Nordic <nospam@xxxxxxxxxx>
| >| Subject: RE: RWW fails from Internet
| >| References: <ec5rgjHAGHA.3804@xxxxxxxxxxxxxxxxxxxx>
| ><MXndajSAGHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| >| User-Agent: NewsPro/3.9.0
| >| Message-ID: <#AFRLGeAGHA.3840@xxxxxxxxxxxxxxxxxxxx>
| >| Newsgroups: microsoft.public.windows.server.sbs
| >| Date: Thu, 15 Dec 2005 17:39:22 -0800
| >| NNTP-Posting-Host: 209-76-213-226.ded.pacbell.net 209.76.213.226
| >| Lines: 1
| >| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| >| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230553
| >| X-Tomcat-NG: microsoft.public.windows.server.sbs
| >|
| >| v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li") wrote:
| >| >
| >| >To narrow down the problem, would you please help me confirm the
| >following
| >| >information?
| >| >
| >| >1. From the IOS configuration, I found the port 80 has not been
opened.
| >| >Please try to open the port and to see if it helps.
| >| I openned it, and it still fails in the same way.
| >|
| >| >2. Are you using SBS Standard or Premium? Do you have ISA be
installed
| >on
| >| Premium and no ISA.
| >|
| >| >3. How many NICs your SBS has?
| >| Single NIC
| >|
| >| >4. Then, do you confirm the user have the authority to access RWW? Is
| >the
| >| >user a member of Remote Web Workplace? Can you access RWW using
domain
| >| >administrator from internet?
| >| All users can access from inside the LAN. From the outside, the login
| >page is
| >| never displayed so there is no way to test if any user can access.
| >|
| >| >6. When you ran CEICW to publish RWW, what's the name you entered in
| >"Web
| >| >server" in the "Web Server Certificate" page? The name that you type
in
| >the
| >| >"Web server name" box must be the same name that you use to connect
to
| >the
| >| >Web site from the Internet.
| >| This is just the public IP address right now, no names. Again, it
works
| >| internally.
| >|
| >| >7. Please send the ipconfig/all result on remote computer and SBS to
me
| >at
| >| >v-crinal@xxxxxxxxxxxxxx
| >| Ok.
| >|
| >| I ran through some of the suggestions you made below. Specifically, I
| >checked
| >| the settings within IIS and restarted the services. I also changed the
| >| Web.config as described but the error page was the same as I usually
get.
| >|
| >| There was some interesting output from MSKB 886209 which asks you to
run:
| >| netstat -aon | find ":4125"
| >| directly on the SBS server. When I do this, I get nothing. That is,
there
| >is no
| >| output. Hitting enter just gives me the prompt again. When I change
the
| >port to
| >| something like 443, I get the correct output. What does this mean?
| >|
| >| Regards,
| >|
| >| Nordic
| >|
| >|
| >
|
|
.
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