RE: Fail to load scdb.dll

HI,

Thanks for your updates.

After carefully checking your regmon log, we found none of the item was
load, but we did not find any useful information relate to the DLL file you
encountered, if possible could you run the main.cpl or mmsys.cpl on the
command line as a try to see if you can open the item on the control panel,
if not the problem should be caused by some third party software caused the
control panel file corrupt.

Please also send me the filemon log also, we found you have run the intel
anti-virus software or some third party intel tools, have you installed any
other third party tools?

Thanks for your understanding on this issue.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 40588996
| References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
<wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
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<53BF4295-FBD8-4A88-95AD-DA7D468B4EF7@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
| Organization: Microsoft
| Date: Fri, 16 Dec 2005 01:51:21 GMT
| Subject: RE: Fail to load scdb.dll
| X-Tomcat-NG: microsoft.public.windows.server.sbs
| Message-ID: <6Oeq6MeAGHA.1236@xxxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Lines: 288
| Path: TK2MSFTNGXA02.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230555
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| HI,
|
| Thanks for updates.
|
| As this is the third party issue, we do not think uninstall the control
| panel will resolve the issue also as I know we may have to reinstall the
| SBS server if you want to reinstall control panel.
|
| If you want to further trouble shoot this issue, we may have to use
regmon
| for further troubleshooting. It might be a little long process, you can
| refer to my suggestion below:
|
| You can download the regmon from the following location:
|
| http://www.sysinternals.com/Utilities/Regmon.html
|
| After download it, you can start the regmon and reproduce the issue then
| stop the regmon capture and then save as the log file and send to me.
|
| You can also use the same way to make a filemon log and send to me.
| (filemon can be download on the same site)
|
| My email is v-chayan@xxxxxxxxxxxxx
|
| Thanks for your efforts.
|
|
|
| Best regards,
|
| Charles Yang (MSFT)
|
| Microsoft CSS Online Newsgroup Support
|
| Get Secure! - www.microsoft.com/security
|
| ======================================================
| This newsgroup only focuses on SBS technical issues. If you have issues
| regarding other Microsoft products, you'd better post in the
corresponding
| newsgroups so that they can be resolved in an efficient and timely
manner.
| You can locate the newsgroup here:
| http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
|
| When opening a new thread via the web interface, we recommend you check
the
| "Notify me of replies" box to receive e-mail notifications when there are
| any updates in your thread. When responding to posts via your newsreader,
| please "Reply to Group" so that others may learn and benefit from your
| issue.
|
| Microsoft engineers can only focus on one issue per thread. Although we
| provide other information for your reference, we recommend you post
| different incidents in different threads to keep the thread clean. In
doing
| so, it will ensure your issues are resolved in a timely manner.
|
| For urgent issues, you may want to contact Microsoft CSS directly. Please
| check http://support.microsoft.com for regional support phone numbers.
|
| Any input or comments in this thread are highly appreciated.
| ======================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
| =====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| =====================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | Thread-Topic: Fail to load scdb.dll
| | thread-index: AcYBypZ2udGrZLIoRgWoXy7XO7B02g==
| | X-WBNR-Posting-Host: 24.191.237.174
| | From: "=?Utf-8?B?bmlnZWxjb3VydG5leQ==?="
| <nigelcourtney@xxxxxxxxxxxxxxxxxxxxxxxxx>
| | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
| <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
| <yKVyjH7$FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| | Subject: RE: Fail to load scdb.dll
| | Date: Thu, 15 Dec 2005 14:55:04 -0800
| | Lines: 185
| | Message-ID: <53BF4295-FBD8-4A88-95AD-DA7D468B4EF7@xxxxxxxxxxxxx>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="Utf-8"
| | Content-Transfer-Encoding: 7bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | Content-Class: urn:content-classes:message
| | Importance: normal
| | Priority: normal
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| | Newsgroups: microsoft.public.windows.server.sbs
| | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230520
| | X-Tomcat-NG: microsoft.public.windows.server.sbs
| |
| | ok, I did that same problem it is not allowing to go into the control
| panel.
| | What is the work around to get in to the control panel and uninstall
apps?
| |
| | thank you
| |
| | ""Charles Yang [MSFT]"" wrote:
| |
| | > HI,
| | >
| | > Thanks for your email.
| | >
| | > After checking our SBS and XP, we could not find the DLL file on our
| test
| | > machine, it must be the third party DLL. In order to isolate the
issue,
| we
| | > need to gather some more information:
| | >
| | > 1. When does the issue occur?
| | > 2. Please test if you can boot from a last known good configuration
| when
| | > you start SBS 2003.
| | > 3. Can you boot the SBS 2003 server in safe mode, you can try to boot
| it in
| | > safe mode to see if the issue can be resolved.
| | >
| | > A. Restart the computer.
| | > B. Keep pressing F8 key until the Windows Startup menu appears.
| | > C. Choose the Safe Mode with Network, and press Enter.
| | > 4. Please also get the msinfo32 information and sent to my mailbox.
you
| can
| | > follow the steps below to get the msinfo32.
| | >
| | > a. Click Start and then Run.
| | > b. Type in "msinfo32" without the quotations and click OK.
| | > c. Once System Information is up and running, click File and then
Save.
| | > Save the system information to a .nfo file.
| | >
| | > I really appreciate your understanding on this issue, please feel
free
| to
| | > post back the results. I am glad to be of assistance.
| | >
| | > --------------------
| | > | X-Tomcat-ID: 86513344
| | > | References: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
| | > | MIME-Version: 1.0
| | > | Content-Type: text/plain
| | > | Content-Transfer-Encoding: 7bit
| | > | From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
| | > | Organization: Microsoft
| | > | Date: Mon, 12 Dec 2005 05:59:17 GMT
| | > | Subject: RE: Fail to load scdb.dll
| | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | > | Message-ID: <wjJtxEu$FHA.552@xxxxxxxxxxxxxxxxxxxxx>
| | > | Newsgroups: microsoft.public.windows.server.sbs
| | > | Lines: 116
| | > | Path: TK2MSFTNGXA02.phx.gbl
| | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:229441
| | > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
| | > |
| | > | HI,
| | > |
| | > | Welcome to SBS newsgroup.
| | > |
| | > | Issue description:
| | > | ==============
| | > |
| | > | I understand that you encountered a problem when opening control
| panel on
| | > | SBS 2003 server.
| | > |
| | > | Analyzing and suggestion:
| | > | ==============
| | > |
| | > | I am sorry for not finding any useful information relate to the
| scdb.dll
| | > | file you refer to. In order to understand the issue more clearly,
we
| need
| | > | to gather more information:
| | > |
| | > | 1. It is a new installed SBS 2003 server or a production server? Do
| you
| | > | install any other application before the issue occurs?
| | > | 2. If possible, could you send me the screenshot when you reproduce
| the
| | > | problem on your SBS, you can send it to my mailbox
| v-chayan@xxxxxxxxxxxxx
| | > | 3. Is there any other error event on the event view, please also
| paste it
| | > | on the newsgroup.
| | > | 4. Is there any third party tools on your SBS 2003, please
temporally
| | > stop
| | > | it to see if you can resolve the issue.
| | > | 5. If possible, please make a clean boot on the non-business time
to
| see
| | > if
| | > | the problem can be clear, you can make a clean boot follow the
steps
| | > below:
| | > |
| | > | A. Click Start, click Run, type "msconfig" (without the quotation
| marks)
| | > | and click OK.
| | > | B. Select "Selective Startup" and remove the checks from each item
| below
| | > | the Selective Startup option.
| | > | C. On the "Services" tab, click Enable All.
| | > | D. Check "Hide all Microsoft Services", click Disable All and clear
| "Hide
| | > | all Microsoft Services".
| | > | E. Click the OK button and then Click Yes to restart your computer.
| | > | F. Try again.
| | > |
| | > |
| | > | I really appreciate your effort on this issue, please feel free to
| let me
| | > | know the results. I will be here waiting for your updates.
| | > |
| | > |
| | > |
| | > | Best regards,
| | > |
| | > | Charles Yang (MSFT)
| | > |
| | > | Microsoft CSS Online Newsgroup Support
| | > |
| | > | Get Secure! - www.microsoft.com/security
| | > |
| | > | ======================================================
| | > | This newsgroup only focuses on SBS technical issues. If you have
| issues
| | > | regarding other Microsoft products, you'd better post in the
| | > corresponding
| | > | newsgroups so that they can be resolved in an efficient and timely
| | > manner.
| | > | You can locate the newsgroup here:
| | > | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | > |
| | > | When opening a new thread via the web interface, we recommend you
| check
| | > the
| | > | "Notify me of replies" box to receive e-mail notifications when
there
| are
| | > | any updates in your thread. When responding to posts via your
| newsreader,
| | > | please "Reply to Group" so that others may learn and benefit from
| your
| | > | issue.
| | > |
| | > | Microsoft engineers can only focus on one issue per thread.
Although
| we
| | > | provide other information for your reference, we recommend you post
| | > | different incidents in different threads to keep the thread clean.
In
| | > doing
| | > | so, it will ensure your issues are resolved in a timely manner.
| | > |
| | > | For urgent issues, you may want to contact Microsoft CSS directly.
| Please
| | > | check http://support.microsoft.com for regional support phone
numbers.
| | > |
| | > | Any input or comments in this thread are highly appreciated.
| | > | ======================================================
| | > | This posting is provided "AS IS" with no warranties, and confers no
| | > rights.
| | > |
| | > |
| | > | =====================================================
| | > | When responding to posts, please "Reply to Group" via your
newsreader
| so
| | > | that others may learn and benefit from your issue.
| | > | =====================================================
| | > |
| | > | This posting is provided "AS IS" with no warranties, and confers no
| | > rights.
| | > |
| | > | --------------------
| | > | | Thread-Topic: Fail to load scdb.dll
| | > | | thread-index: AcX8zyKIGt4Pd3vvQDKX94W8klEDlw==
| | > | | X-WBNR-Posting-Host: 24.191.237.174
| | > | | From: "=?Utf-8?B?bmlnZWxjb3VydG5leQ==?="
| | > | <nigelcourtney@xxxxxxxxxxxxxxxxxxxxxxxxx>
| | > | | Subject: Fail to load scdb.dll
| | > | | Date: Fri, 9 Dec 2005 06:45:02 -0800
| | > | | Lines: 5
| | > | | Message-ID: <DF1B5C1E-D19B-4CD6-8D15-182D3BBA750C@xxxxxxxxxxxxx>
| | > | | MIME-Version: 1.0
| | > | | Content-Type: text/plain;
| | > | | charset="Utf-8"
| | > | | Content-Transfer-Encoding: 7bit
| | > | | X-Newsreader: Microsoft CDO for Windows 2000
| | > | | Content-Class: urn:content-classes:message
| | > | | Importance: normal
| | > | | Priority: normal
| | > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| | > | | Newsgroups: microsoft.public.windows.server.sbs
| | > | | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| | > | | Path:
| TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| | > | | Xref: TK2MSFTNGXA02.phx.gbl
| microsoft.public.windows.server.sbs:229064
| | > | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | > | |
| | > | | i have sbs 03 prem edt. when I click on start-> control panel I
get
| a
| | > | error
| | > | | msg fail to load scdb.dll. It hangs the server and I have to
| reboot.
| | > How
| | > | can
| | > | | I get this fix,
| | > | |
| | > | | thanks in advance.
| | > | |
| | > |
| | > |
| | >
| | >
| |
|
|

.