RE: RWW fails from Internet
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Fri, 16 Dec 2005 10:19:17 GMT
HI,
Thanks for updates.
I am the backup of Crina. After checking the information we found you could
not open port 80. Here I would like to gather some other information:
1. Do you encounter any problem in accessing the OWA?
2. When you access the RWW from internet, do you get a warning message for
certificate issue? https://public ip/exchange
3. Please also tell us the detailed http error (http 4xx.x error) you
encounter when you access RWW.
4. If you try to telnet public IP :443 to see if what is results.
I appreciate your effort on this issue. Please feel free to post back your
results.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
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--------------------
| From: Nordic <nospam@xxxxxxxxxx>
| Subject: RE: RWW fails from Internet
| References: <ec5rgjHAGHA.3804@xxxxxxxxxxxxxxxxxxxx>
<MXndajSAGHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| User-Agent: NewsPro/3.9.0
| Message-ID: <#AFRLGeAGHA.3840@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Date: Thu, 15 Dec 2005 17:39:22 -0800
| NNTP-Posting-Host: 209-76-213-226.ded.pacbell.net 209.76.213.226
| Lines: 1
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230553
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li") wrote:
| >
| >To narrow down the problem, would you please help me confirm the
following
| >information?
| >
| >1. From the IOS configuration, I found the port 80 has not been opened.
| >Please try to open the port and to see if it helps.
| I openned it, and it still fails in the same way.
|
| >2. Are you using SBS Standard or Premium? Do you have ISA be installed
on
| Premium and no ISA.
|
| >3. How many NICs your SBS has?
| Single NIC
|
| >4. Then, do you confirm the user have the authority to access RWW? Is
the
| >user a member of Remote Web Workplace? Can you access RWW using domain
| >administrator from internet?
| All users can access from inside the LAN. From the outside, the login
page is
| never displayed so there is no way to test if any user can access.
|
| >6. When you ran CEICW to publish RWW, what's the name you entered in
"Web
| >server" in the "Web Server Certificate" page? The name that you type in
the
| >"Web server name" box must be the same name that you use to connect to
the
| >Web site from the Internet.
| This is just the public IP address right now, no names. Again, it works
| internally.
|
| >7. Please send the ipconfig/all result on remote computer and SBS to me
at
| >v-crinal@xxxxxxxxxxxxxx
| Ok.
|
| I ran through some of the suggestions you made below. Specifically, I
checked
| the settings within IIS and restarted the services. I also changed the
| Web.config as described but the error page was the same as I usually get.
|
| There was some interesting output from MSKB 886209 which asks you to run:
| netstat -aon | find ":4125"
| directly on the SBS server. When I do this, I get nothing. That is, there
is no
| output. Hitting enter just gives me the prompt again. When I change the
port to
| something like 443, I get the correct output. What does this mean?
|
| Regards,
|
| Nordic
|
|
.
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