Re: Message rules not working for one client
- From: Mike Teegarden <miket@xxxxxxxxxxxx>
- Date: Thu, 15 Dec 2005 07:29:14 -0800
If I delete the current user account(which I will have to do to keep the account name the same), what will that do to that users share? Does her space and all her files on the server go away? When I create the new user account, will they be reconnected automatically?
Nathan Liu [MSFT] wrote:
Hi Mike,
Thanks for your email.
1. As you mentioned, since this issue only occurs with one specific user account, this issue is most related to the specific user account. I have checked your exported Outlook rules, there is no problem with these two Outlook client rules.
2. Considering the current condition, backup the user's Outlook file to a .PST file, and then re-create a new user account for this specific user account, this is a effective way to try. Thanks for your understanding.
To do so, please kindly refer to the following information:
a. Use Outlook "Import and Export Wizard" to export Outlook file into a .PST file, you also can use Exmerge to export this user's mailbox into a .PST file:
287456 OL2002: How to Work with Personal Folders Files http://support.microsoft.com/?id=287456
Microsoft Exchange Server Mailbox Merge Wizard (ExMerge) http://www.microsoft.com/downloads/details.aspx?FamilyId=429163EC-DCDF-47DC- 96DA-1C12D67327D5&displaylang=en
b. On the SBS Server, run "Add User Wizard" to create a new user account for this specific user account.
Note: please kindly note if you need to delete the old specific user account, please also kindly refer to the following KB article to backup user profile of the old specific user account:
How To Restore a User Profile in Windows Server 2003 http://support.microsoft.com/kb/324734/
I appreciate your time and cooperation. Please do not hesitate to let me know if you have any further concerns, I am looking forward to hearing from you.
Have a nice day!
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue.
Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated. ====================================================== This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
From: Mike Teegarden <miket@xxxxxxxxxxxx>
Newsgroups: microsoft.public.windows.server.sbs
Subject: Re: Message rules not working for one client
Date: Wed, 14 Dec 2005 08:23:44 -0800
Organization: Posted via Supernews, http://www.supernews.com
Message-ID: <11q0hoh2ovrbv2c@xxxxxxxxxxxxxxxxxx>
User-Agent: Mozilla Thunderbird 1.0 (Windows/20041206)
X-Accept-Language: en-us, en
MIME-Version: 1.0
References: <11pua6hk4feou77@xxxxxxxxxxxxxxxxxx>
<zWxHQHGAGHA.4012@xxxxxxxxxxxxxxxxxxxxx>
In-Reply-To: <zWxHQHGAGHA.4012@xxxxxxxxxxxxxxxxxxxxx>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
X-Complaints-To: abuse@xxxxxxxxxxxxx
Lines: 163
Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli ne.de!newshub.sdsu.edu!logbridge.uoregon.edu!newsfeeds.ihug.co.nz!ihug.co.nz !sienna.impulse.net!sn-xit-02!sn-xit-06!sn-post-01!supernews.com!corp.supern ews.com!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230129 X-Tomcat-NG: microsoft.public.windows.server.sbs
Nathan Liu [MSFT] wrote:
Hello Mike,
Thank you for posting in the SBS newsgroup.
According to your description, I understand that one client cannot get Outlook rules to work in the SBS 2003 with Exchange SP2 network. If I
have
misunderstood the problem, please don't hesitate to let me know.
To narrow down this issue, please kindly answer and perform the
following
questions and steps:
1. Does this issue only occurs with the specific user account and the specific workstation's Outlook side?
It appears that this account is the only one having problems, but I have not tested every workstation.
2. Please try to use the specific user account to log on to a working Outlook client, and then check if the issue can be reproduced. Please
also
try to use other working user accounts to log on to the specific workstation's Outlook client. What's the testing result?
It appears isolated to this account, regardless of which workstation the client is logged into.
3. As you mentioned, you have created two Outlook rules "just things
like
take all the mail with addresses matching the GAL and dump them in a specified folder. Another one takes mail to a specific address(an alias) and puts it in a special folder", what's the location of the special
folder
(Server store or client side .PST file)?
The folders are in the server store.
Important: Please kindly note if the two Outlook rules are client side rule, we need to open Outlook to let the client side rule works.
They are client-side rules.
I would like to explain the difference Between Client Side and Server
Side
Rules for your reference:
When we create a rule to move a message from the mailbox on the server
to
another folder on the mailbox on the server, this rule can be a server
side
rule automatically.
When we create a rule to move a message from mailbox on the server to
the
client pst file, this rule must be a client-side rule.
More information: Server-based vs. client-based rules http://www.slipstick.com/rules/serverbased.htm
4. On the other hand, if the error still appears, it may be related
to
the corrupted rules. You may perform the following suggestion to troubleshoot the issue:
If you are running Outlook 2003, quit Outlook. Click Start -> Run, type "Outlook /cleanrules" and press Enter. Then you may re-define the rules. (Quotation marks are not included and there is a space between Outlook
and
/)
I have done this, and the problem continues.
You can also use Mdbvu32 utility to remove the rules. More detailed
steps,
refer to the following article:
320022 XCLN: How to Use the Mdbvu32 Utility to Remove Inbox Rules http://support.microsoft.com/?id=320022
You can get the Mdbvu32 for Exchange 2003 at the following link:
http://www.microsoft.com/downloads/details.aspx?FamilyId=3D1C7482-4C6E-4EC5-
983E-127100D71376&displaylang=en
5. If the issue persists, please kindly open Outlook, click Tools -> Rules and Alerts, click E-mail Rules tab, select these rules and click Options, click "Export Rules" to export rules. And then send the file to
my
mailbox: v-natliu@xxxxxxxxxxxxx, please also kindly let me know the detailed steps of creating these rules for further analysis. I
appreciate
your time and cooperation
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software
or
information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the
use
of any software found on the Internet, and Microsoft cautions you to
make
sure that you completely understand the risk before retrieving any
software
from the Internet.
I appreciate your time and cooperation. If anything is unclear, please
feel
free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT) Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your issue.
Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
From: Mike Teegarden <miket@xxxxxxxxxxxx>
Newsgroups: microsoft.public.windows.server.sbs
Subject: Message rules not working for one client
Date: Tue, 13 Dec 2005 12:02:25 -0800
Organization: Posted via Supernews, http://www.supernews.com
Message-ID: <11pua6hk4feou77@xxxxxxxxxxxxxxxxxx>
User-Agent: Mozilla Thunderbird 1.0 (Windows/20041206)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
X-Complaints-To: abuse@xxxxxxxxxxxxx
Lines: 9
Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
ne.de!tiscali!newsfeed1.ip.tiscali.net!news.tele.dk!news.tele.dk!small.news.
tele.dk!sn-xit-02!sn-xit-11!sn-xit-06!sn-post-01!supernews.com!corp.supernew
s.com!not-for-mail
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:229883 X-Tomcat-NG: microsoft.public.windows.server.sbs
I have one client machine who cannot get message rules to work. I have tried deleting them and rebuilding them, but no luck. These are not complicated rules, just things like take all the mail with addresses matching the GAL and dump them in a specified folder. Another one takes mail to a specific address(an alias) and puts it in a special folder.
Running fully patched SBS2003 with Exchange SP2
Mike
.
- Follow-Ups:
- Re: Message rules not working for one client
- From: "Nathan Liu [MSFT]"
- Re: Message rules not working for one client
- References:
- Message rules not working for one client
- From: Mike Teegarden
- RE: Message rules not working for one client
- From: "Nathan Liu [MSFT]"
- Re: Message rules not working for one client
- From: Mike Teegarden
- Re: Message rules not working for one client
- From: "Nathan Liu [MSFT]"
- Message rules not working for one client
- Prev by Date: Re: Last nights Microsoft updates
- Next by Date: RE: New Email Notify Question.
- Previous by thread: Re: Message rules not working for one client
- Next by thread: Re: Message rules not working for one client
- Index(es):
Relevant Pages
|
Loading
