RE: word reports an error when trying to print
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Thu, 15 Dec 2005 09:58:22 GMT
Hi Wave,
Thanks for your reply.
To narrow down the issue, would you please help me collect the following
information?
1. Does the issue occur on the SBS server console?
2. Does the issue occur on all clients?
3. If you try to reinstall the printer drivers on both the SBS server and
the clients, does the issue occur?
However I still want to clarify that the printer is not on HCL and we
cannot guarantee its functionality.
Thanks for your understanding and I look forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: word reports an error when trying to print
|| From: "=?Utf-8?B?c2t5d2F2ZQ==?=" <skywave@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <E89EAC06-E504-4E3D-94B6-451ABC8BA978@xxxxxxxxxxxxx>
<1oeuwGUAGHA.1236@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: word reports an error when trying to print
| Date: Thu, 15 Dec 2005 00:11:03 -0800
|| Newsgroups: microsoft.public.windows.server.sbs
||
| hi Crina,
| thx for your time spent with this item..
| matter of fact is that i did a full re-installation of my sbs2003premium
and
| re-connected the winxpsp2 clients w/o problems..
| before the re-install the printer worked fine with everyone..
| now it does not..
| i can print a wordpad or notepad but when trying to print an office 2003
| word - or an acrobat doc - then the error message comes up..
|
| all clients have full access to the printer..
| i can ping the printer from all clients..
| i have no other printer to test..
|
| krgds
| --
| SBS2003premium
|
|
|
| ""Crina Li"" wrote:
|
| > Hi Wave,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > I have checked the printer and find that it is not listed in the HCL of
| > windows 2003 server. So the issue may be caused by the incompatibility.
| >
| > To make sure that your printer is compatible with Windows Server 2003,
| > please check the HCL list:
| >
http://www.microsoft.com/windows/catalog/server/default.aspx?subID=22&xslt=h
| > ardwarehome
| >
| > You may need to test using a printer which listed in the HCL to see if
the
| > issue still occurs.
| >
| > I am appreciated your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: word reports an error when trying to print
| > | | From: "=?Utf-8?B?c2t5d2F2ZQ==?=" <skywave@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: word reports an error when trying to print
| > | Date: Wed, 14 Dec 2005 11:10:34 -0800
| > || Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | i run a sbs2003premium and several winxp clients..
| > | the shared printer - hp color laser jet 2600n - is attached via
network
| > | cable - and it's recognized fine by the server..
| > | it is also ok to add the shared printer to the clients..
| > |
| > | but just after adding the printer to a client - i can print eg a word
doc
| > | only one time..
| > | if i try to order another print - word reports that it has
encountered an
| > | error - asks me to recover the document..
| > | i can elect to recover or not - if not - then word just closes down
and
| > no
| > | print..
| > | i get a message (taskbar popup) that the job was sent to the printer
-
| > but
| > | nothing happens..
| > |
| > | error says that printer lost connection to the server..
| > |
| > | anyone of you guys had same prob..?
| > | --
| > | SBS2003premium
| > |
| > |
| >
| >
|
.
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