RE: "Changes to the Rule could not be saved." When attempting to save an auto-reply template.
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Thu, 15 Dec 2005 07:56:50 GMT
Hi Alax,
Thanks for using the SBS newsgroup!
I would like to confirm the issue as: you got error massage" "Changes to
the rule could not be saved.", when you follow KB article 903289: To
configure a "Reply with Template" rule for a public folder in Outlook 2003.
If I am off base, please don't hesitate to let me know.
Let"s perform some tests to isolate the issue:
1. Please try to add a "Forward (TO)" rule to this Public Folder, and see
if it can be successfully saved.
2. Examine the Permission settings:
A). Check the Public Folder to ensure the current user has the "Owner"
permission:
Right click the Public Folder-> Click Properties-> Click Permissions->
Check the Permission Settings.
B). Check Exchange Permission settings:
----------------------------
1) In the Exchange Console, expand Administrative Groups-> <Group Name>->
Folders-> Public Folders-> <Folder Name>.
2) Right click the folder and click Properties. In the Permissions tab,
check the three permission settings. Specifically:
- Client permission is similar to the Outlook View. Verify it is correctly
configured here.
- Check Directory Rights and make sure this user account can write to it.
C). Check Outlook Permission settings
D). Used ADSI Edit to navigate to the public folder object under. For your
information, ADSI Edit can be installed from Windows Support tools:
CN=<Public Folder Name>,CN=Microsoft Exchange System Objects,DC=hill,DC=com
and add the user to the folder object with "Full Control". There was a
"Send As" permission listed there explicitly and was selected when we
selected "Full Control".
After verified them, please try to test again to see if the issue be fixed.
3. Use the current user account to create a new Public Folder, and see if
the "Reply with (Template)" rule can be added to this folder. This allows
us to know if this is a Public Folder issue.
4. Use another user to logon Outlook, and create a rule on a new Public
Folder. This allows us to know if this is a user issue.
5. I still recommend you "Enable Diagnostic Logging". Which error message
is logged when the client is refused to save the Rule?
I appreciate your time! I am happy to be assistance of you and look forward
to your reply!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
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--------------------
>From: "Alex" <alex@xxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: "Changes to the Rule could not be saved." When attempting to save
an auto-reply template.
>Date: 14 Dec 2005 12:33:23 -0800
>Organization: http://groups.google.com
>Lines: 7
>Message-ID: <1134592403.709343.325660@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>NNTP-Posting-Host: 64.198.16.10
>Mime-Version: 1.0
>Content-Type: text/plain; charset="iso-8859-1"
>X-Trace: posting.google.com 1134592409 14794 127.0.0.1 (14 Dec 2005
20:33:29 GMT)
>X-Complaints-To: groups-abuse@xxxxxxxxxx
>NNTP-Posting-Date: Wed, 14 Dec 2005 20:33:29 +0000 (UTC)
>User-Agent: G2/0.2
>X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1;
NET CLR 1.1.4322),gzip(gfe),gzip(gfe)
>Complaints-To: groups-abuse@xxxxxxxxxx
>Injection-Info: o13g2000cwo.googlegroups.com; posting-host=64.198.16.10;
> posting-account=EHLciQ0AAACkFacPZXSTs2KCJoQnVY7X
>Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
ne.de!border2.nntp.dca.giganews.com!border1.nntp.dca.giganews.com!nntp.gigan
ews.com!postnews.google.com!o13g2000cwo.googlegroups.com!not-for-mail
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230186
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello. I have read this KB Article:
>http://support.microsoft.com/?scid=kb;en-us;903289&spid=2520&sid=global
>
>I receive the message "Changes to the rule could not be saved." when I
>attempt to save a Auto-Reply template. I have done everything in the
>KB article, and it still says that. Any ideas?
>
>
.
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