RE: RWW not accessible from remote systems
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Thu, 15 Dec 2005 05:45:29 GMT
Hello Kyle,
Thank you for posting to the SBS Newsgroup.
I understand that you cannot access RWW either in LAN or from the Internet.
if I have misunderstood your issue, please let me know.
Based on my experience, there are varies of factors can cause this issue.
Please understand due to complicated of the issue, we need to gather more
detail information and it takes time to troubleshoot. Thanks a lot for your
understanding and co-operation!
1. Does this issue occur to all clients or several clients?
2. When did the issue occur? Did you make any changes or install software
(e.g. CRM) on SBS Server?
3. Please follow the resolution below to turn off the friendly error
messages.
a. Make a copy of Inetpub\Remote\Web.config for backup purpose.
b. Open Web.config with Notepad
c. Replace <customErrors mode="On" defaultRedirect="error.aspx" /> with
<customErrors mode="Off" />
d. Save the file.
e. Go to command prompt, type "iisreset".
f. Logon to RWW using the administrator account, and also try it using a
regular user account.
g. You should receive a more detailed error message. Copy and paste the
FULL error message here.
h. Replace Web.config with the original one and run "iisreset" when testing
is done.
Please take your time to gather the information. If you have any updates,
please feel free to post back. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Thread-Topic: RWW not accessible from remote systems
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>From: "=?Utf-8?B?S3lsZSBOYWV2ZQ==?=" <KyleNaeve@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: RWW not accessible from remote systems
>Date: Wed, 14 Dec 2005 13:24:08 -0800
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>
>I am having trouble accessing remote web workplace from any computer other
>than the SBS 2003 server itself. When opening it from the server, it
works
>great. If I open it from a client machine either inside or outside of the
>network, I get the login screen, and it accepts my username and password.
>After logging in, I get the message "A problem has occurred with the
Remote
>Web Workplace. Close this browser window, and then log on again. If this
>problem continues, contact the person responsible for your network." It
does
>this no matter whether I check or uncheck the box for using a public
computer
>before logging in.
>
>Things I have tried: Rebooting the server and clients, clearing the
browser
>cache and cookies, running the internet connection wizard on the SBS
server.
>
>I have the 4125, 443, and 3389 ports opened in both software and hardware
>firewalls. It seems to be accessible through the firewalls since I can
log
>in and everything, but something is still not working correctly. I can
log
>in to it from both inside and outside the network, but get this problem
when
>I do so.
>
>I have 1 NIC in the SBS server, and ISA 2004 installed. ISA is only used
as
>a proxy server, and I am not really even using that. My hardware firewall
>forwards the traffic for the public IP I am using to the server's internal
>IP. Outlook web access works both inside and from outside the network
with
>no issues. The internal companyweb also works fine.
>
>Thanks for any help you can recommend.
>:-}
>~Kyle
>
.
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