RE: Real Player Working with SBS 2003

Ok followed your descirption on rule and protocol setup and when i ran my
real player i got a unable to connect to server.Check network transport
setting or run auto-configure

""Charles Yang [MSFT]"" wrote:

> HI LMI,
>
> Thanks for updates.
>
> It seems you did not check my suggestion about ISA policy and realplayer
> setting, although only some of the client computer encountered this problem
> and no problem in accessing the internet, please double confirm the ISA
> setting on both the ISA server and client computer. Make sure that you have
> used ISA firewall client.
>
> (You should use the ISA 2000)
>
> Thanks for your efforts.
>
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
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>
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> --------------------
> | Thread-Topic: Real Player Working with SBS 2003
> | thread-index: AcX/KqI1zmFuYAzbSf2NJ9P84rWBUQ==
> | X-WBNR-Posting-Host: 67.108.88.52
> | From: =?Utf-8?B?TE1J?= <LMI@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | References: <54F68927-2365-433B-B3C3-5A7C217409C6@xxxxxxxxxxxxx>
> <IXBwNJH$FHA.1236@xxxxxxxxxxxxxxxxxxxxx>
> | Subject: RE: Real Player Working with SBS 2003
> | Date: Mon, 12 Dec 2005 06:45:02 -0800
> | Lines: 173
> | Message-ID: <2BA5B942-B1D6-45BE-99FB-3EC85032451B@xxxxxxxxxxxxx>
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> |
> | In response:
> | 1.SBS 2003 Premium edition without SP1 however all current ms updates. I
> | have 1 router that is installed on the domain.
> |
> | 2.Issue occurs only on a couple of PCs.
> |
> | 3.NAV 8.0 is installed
> |
> | 4.no problem accessing the internet from either PCs that is experiencing
> the
> | problem.
> |
> | ""Charles Yang [MSFT]"" wrote:
> |
> | > HI LMI,
> | >
> | > Welcome to SBS newsgroup.
> | >
> | > Issue description:
> | > ==============
> | >
> | > I understand that you encountered problem when using real player on the
> SBS
> | > domain on one of the client computer.
> | >
> | > Analyzing and suggestion:
> | > ==============
> | >
> | > In order to isolate the issue, we need to gather more information:
> | >
> | > 1. What is your SBS edition, premium or standard version? Do you have
> any
> | > router installed on SBS domain?
> | > 2. Does the issue occur on all client computers or only occur on one of
> the
> | > client computer?
> | > 3. Do you have any third party anti-virus or firewall program on the
> client
> | > computer? Please temporally stop it to see if the issue can be resolved.
> | > 4. Do you encounter any problem in accessing the internet from this
> client
> | > computer?
> | >
> | > For your convenience, I would like to give you some article that can
> help
> | > you configure the real player on the Windows 2003 domain:
> | >
> | > Please note that we only need configure the SBS server if you have ISA
> | > installed:
> | >
> | > To configure RealPlayer to run on a client behind ISA server, then
> follow
> | > the steps above or these instructions:
> | >
> | > Modification to ISA Server Configuration:
> | >
> | > Go to the "Protocol Definitions" under the "Policy Elements" container
> and
> | > create a new protocol definition. Call it RealPlayer1.
> | > On the port number box enter 554, type should be set to TCP and
> direction
> | > is outbound.
> | > On the Secondary Connections window, select Yes to add secondary
> connection
> | > Click new, then add UDP 6970-32000 inbound and select OK.
> | > Click new, then add TCP 6970-32000 inbound and select OK.
> | >
> | > Then create another new protocol definition. Call it RealPlayer2.
> | > On the port number box enter 7070, type should be set to TCP and
> direction
> | > is outbound.
> | > Click new, then add TCP 6970-7170 inbound and select OK.
> | > Click new again, then add UDP 6970-7170 inbound and select OK.
> | >
> | > Go to the "Protocol Rules" under the "Access Policy" container and
> create a
> | > new protocol rule
> | > Select Allow on the Rule Action, click next.
> | > On the Protocols windows, select the drop down list of Apply this rule
> to,
> | > and choose Selected protocols.
> | > In the protocols box, then check the 2 newly created protocol
> definitions
> | > above,
> | > RealPlayer1 and RealPlayer2, then click next.
> | > In the schedule windows, select Use the schedule as Always, then click
> next.
> | > On the client type, select Any request or if you have created a client
> set,
> | > you can select Specific computers (client address sets), and click next.
> | > Click finish,
> | >
> | > This completes the configuration of the ISA Server.
> | >
> | >
> | > Now we need to configure the ISA Client:
> | >
> | > Install the ISA Firewall client from the Server.
> | > Open Real Player 8.
> | > Select Preferences from the View menu.
> | > On the Proxy tab only select the No HTTP Proxy radio button and select
> OK.
> | >
> | > The RealPlayer are now configured to work on the ISA client.
> | >
> | > If you have no ISA installed, you might have to contact with the
> hardware
> | > vendor to see if the ports referring above is opened. Please also
> contact
> | > with real play software vendor for additional supports.
> | >
> | > I really appreciate your understanding on this issue; please feel free
> to
> | > post back your results. I am happy to be of help.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Real Player Working with SBS 2003
> | > | thread-index: AcX79lNSS0mKP1QbT6uykqRYf/0moA==
> | > | X-WBNR-Posting-Host: 67.108.88.52
> | > | From: =?Utf-8?B?TE1J?= <LMI@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | > | Subject: Real Player Working with SBS 2003
> | > | Date: Thu, 8 Dec 2005 04:53:02 -0800
> | > | Lines: 5
> | > | Message-ID: <54F68927-2365-433B-B3C3-5A7C217409C6@xxxxxxxxxxxxx>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:228711
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | Over the last couple of month my Real Palyer connection has stopped
> | > working
> | > | when i try and access it from a client PC. My network is a SBS 2003
> with
> | > the
> | > | lastest windows update but SBS has yet to be updated with SP1. Any
> | > suggestion
> | > | on what is going on or how i open a port or check that a port is open
> so
> | > that
> | > | real player can work again.
> | > |
> | >
> | >
> |
>
>
.

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