RE: Microsoft Windows SBS 2003 Communication Issues

Step 4: There is no show button? There is an open box, do I just type AutoCAD?


--
Dave


""Jenny wu [MSFT]"" wrote:

> Hi David,
>
> Thanks for your update!
>
> For your now situation, you should configure Windows firewall by group
> policy. Please refer to the following steps:
>
> 1. Locate the node Server Management console -> Advanced Management ->
> Group Policy Management -> Forests -> Domains -> yourserverdomain -> Group
> policy Objects
>
> 2. Click the Default Domain Policy, and then click Edit. The Group Policy
> Editor starts.
>
> 3. Locate the node: Computer Configuration\Administrative
> Templates\Network\Network Connections\Windows Firewall
>
> 4. Choose the policy: Windows Firewall: Define Program exceptions and
> double click it to open its Properties page. Here please check box of
> "Enabled" and then click "Show" button to add the AutoCAD to exception list.
>
> Also you can define port exception list here by the group policy: "Windows
> Firewall: Define port exceptions"
>
> And then test to see if the issue be fixed.
>
> To the suggestions 2:
>
> I am sorry for incorrect characters I have input, please refer to the
> following commands:
>
> "netstat > netstat.txt " (without the quotation marks)
>
> I appreciate your time! I am happy to be assistance of you.
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
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>
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> ======================================================
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>
> --------------------
> >Thread-Topic: Microsoft Windows SBS 2003 Communication Issues
> >thread-index: AcX/Ldl60GKH+momSA2EzRp7URhbdQ==
> >X-WBNR-Posting-Host: 65.105.239.66
> >From: "=?Utf-8?B?RGF2ZQ==?=" <Dave@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <26ED9605-6F08-454C-B1F5-7DA15A4B90C2@xxxxxxxxxxxxx>
> <JOwj2#J$FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
> <7A919C2A-7E61-4583-A05E-7AADA2E2B434@xxxxxxxxxxxxx>
> <ky2ys5w$FHA.1236@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: Microsoft Windows SBS 2003 Communication Issues
> >Date: Mon, 12 Dec 2005 07:08:03 -0800
> >Lines: 318
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> >
> >I did as you suggested in your first response.
> >
> >Now in this response:
> >Suggestion 1
> >I can't get past step three, their is NO Exceptions tab?
> >
> >Suggestion 2
> >When I typed netstat ?ano> netstat.txt it gave me a long list of -e -n
> >etc... too long to type it all.
> >When I typed tasklist > tasklist.txt and tasklist /svc> tasklist.txt
> nothing
> >happens.
> >
> >--
> >Dave
> >
> >
> >""Jenny wu [MSFT]"" wrote:
> >
> >> Hi Dave,
> >>
> >> I am sorry for the delayed response due to weekend. Please understand
> that
> >> the newsgroups are staffed weekdays by Microsoft Support professionals
> to
> >> answer your systems and applications questions. Your understanding is
> >> greatly appreciated!
> >>
> >> For different application has different engine to allow traffic. I am
> sorry
> >> for that I am not familiar with AutoCAD and It is should be the best way
> >> that you contact the application vendor for support.
> >>
> >> However I still like to give you some suggestions to try my best to help
> >> you.
> >>
> >> Although you have installed ISA client on client workstations, the
> Windows
> >> firewall still works.
> >>
> >> Have you done as I suggested in my previous post?
> >>
> >> After done that, the issue persists, you can refer to the following
> >> suggestions to try to resolve the issue:
> >>
> >> Suggestion 1:
> >> ==============
> >> Please add the AutoCAD application to Windows Firewall unblock list to
> see
> >> if the issue be fixed, follow these steps:
> >>
> >>
> >> 1. Click "Start", click "Run", type "wscui.cpl" (without the quotation
> >> marks) in the "Open" box, and then click "OK".
> >>
> >> 2. Click "Windows Firewall".
> >>
> >> 3. In the "Windows Firewall" dialog box, click the "Exceptions" tab, and
> >> then click "Add Program".
> >>
> >> 4. In the "Add a Program" dialog box, either select the program from the
> >> list that appears, or click "Browse" to locate your program. If you
> cannot
> >> locate your program, see the next section.
> >>
> >> 5. After you select your program, click "OK".
> >>
> >> 6. On the "Exceptions" tab, make sure that the check box next to your
> >> program is selected, and then click "OK". Note If you later decide that
> you
> >> do not want the program to be an exception, clear this check box.
> >>
> >> And then try to test to see if the issue be fixed.
> >>
> >> Suggestion 2:
> >> ==============
> >> I. Identifying and opening ports
> >>
> >> If your program still does not seem to work after you add the program to
> >> the list of exceptions, or if you cannot locate the program in above
> >> solution, you can open a port manually.
> >>
> >> Before you can add a port or ports manually, you have to identify the
> ports
> >> that are used by the program.
> >>
> >> A reliable method for identifying the ports that are used by the program
> is
> >> to contact the vendor.
> >>
> >> If you cannot do this, or if a list of portsthat are used by the program
> is
> >> not available, you can use Netstat.exe to identify the ports that are
> used
> >> by the program.
> >>
> >> For your convenience, I list method to identify ports by using
> Netstat.exe
> >>
> >> 1. Start the program in question and try to use its network features.
> >>
> >> For a multimedia program, try to start an audio stream. For a Web
> server,
> >> start the service.
> >>
> >> 2. Click "Start", click "Run", type "cmd" (without the quotation marks)
> in
> >> the "Open" box, and then click "OK".
> >>
> >> 3. Obtain a list of all listening ports. To do this, type thefollowing
> at a
> >> command prompt, and then press ENTER:
> >>
> >> "netstat ?ano > netstat.txt " (without the quotation marks)
> >>
> >> 4. Obtain the process identifiers for the processes that are running.
> Type
> >> the following command at the command prompt, and then press
> >> ENTER:
> >>
> >> "tasklist > tasklist.txt " (without the quotation marks)
> >>
> >> Note: If the program in question is running as a service, add the /svc
> >> switch to list the services that are loaded in each process:
> >>
> >> "tasklist /svc > tasklist.txt" (without the quotation marks)
> >>
> >> 5. Open Tasklist.txt and locate the program that you are
> troubleshooting.
> >>
> >> Note the process identifier for the process.
> >>
> >> 6. Open Netstat.txt and note any entries that are associated with that
> >> process identifier. Also note the protocol that is used (TCP or UDP).
> >>
> >> The number of ports that the process uses may affect how this issue is
> >> resolved:
> >>
> >> - If the process uses <more than> 1024 ports, the number of ports
> probably
> >> will not change.
> >>
> >> - If the process uses <less than> 1024 ports, the program may be using a
> >> range of ports. Therefore, opening individual ports may not reliably
> >> resolve the issue.
> >>
> >> II. Open ports manually by using Windows Firewall
> >>
> >> 1. Click "Start", click "Run", type "wscui.cpl" (without the quotation
> >> marks) in the "Open" box, and then click "OK".
> >>
> >> 2. Click "Windows Firewall".
> >>
> >> 3. On the" Exceptions" tab, click "Add Port".
> >>
> >> 4. In the "Add a Port" dialog box, type the number of the port that you
> >> want to open in the "Port number" box, and then click either "TCP" or
> "UDP".
> >>
> >> 5. Type a name for the port, and then click "OK". For example, type
> >> "GamePort" (without the quotation marks).
> >>
> >> 6. To view or set the scope for the port exception, click "Change
> Scope",
> >> and then click "OK".
> >>
> >> 7. On the "Exceptions" tab, notice that the new service is listed. To
> >> enable the port, click to select the check box next to the service, and
> >> then click "OK"
> >>
> >> For additional information about configuring Windows Firewall, you can
> >> refer to the following KB article:
> >>
> >> Troubleshooting Windows Firewall settings in Windows XP Service Pack 2
> >> http://support.microsoft.com/?id=875357
> >>
> >> Hope it helps! I am happy to be assistance of you-)!
> >>
> >> Have a nice day!
> >>
> >> Sincerely,
> >>
> >> Jenny Wu
> >> Microsoft CSS Online Newsgroup Support
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
.