RE: Real Player Working with SBS 2003

In response:
1.SBS 2003 Premium edition without SP1 however all current ms updates. I
have 1 router that is installed on the domain.

2.Issue occurs only on a couple of PCs.

3.NAV 8.0 is installed

4.no problem accessing the internet from either PCs that is experiencing the
problem.

""Charles Yang [MSFT]"" wrote:

> HI LMI,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ==============
>
> I understand that you encountered problem when using real player on the SBS
> domain on one of the client computer.
>
> Analyzing and suggestion:
> ==============
>
> In order to isolate the issue, we need to gather more information:
>
> 1. What is your SBS edition, premium or standard version? Do you have any
> router installed on SBS domain?
> 2. Does the issue occur on all client computers or only occur on one of the
> client computer?
> 3. Do you have any third party anti-virus or firewall program on the client
> computer? Please temporally stop it to see if the issue can be resolved.
> 4. Do you encounter any problem in accessing the internet from this client
> computer?
>
> For your convenience, I would like to give you some article that can help
> you configure the real player on the Windows 2003 domain:
>
> Please note that we only need configure the SBS server if you have ISA
> installed:
>
> To configure RealPlayer to run on a client behind ISA server, then follow
> the steps above or these instructions:
>
> Modification to ISA Server Configuration:
>
> Go to the "Protocol Definitions" under the "Policy Elements" container and
> create a new protocol definition. Call it RealPlayer1.
> On the port number box enter 554, type should be set to TCP and direction
> is outbound.
> On the Secondary Connections window, select Yes to add secondary connection
> Click new, then add UDP 6970-32000 inbound and select OK.
> Click new, then add TCP 6970-32000 inbound and select OK.
>
> Then create another new protocol definition. Call it RealPlayer2.
> On the port number box enter 7070, type should be set to TCP and direction
> is outbound.
> Click new, then add TCP 6970-7170 inbound and select OK.
> Click new again, then add UDP 6970-7170 inbound and select OK.
>
> Go to the "Protocol Rules" under the "Access Policy" container and create a
> new protocol rule
> Select Allow on the Rule Action, click next.
> On the Protocols windows, select the drop down list of Apply this rule to,
> and choose Selected protocols.
> In the protocols box, then check the 2 newly created protocol definitions
> above,
> RealPlayer1 and RealPlayer2, then click next.
> In the schedule windows, select Use the schedule as Always, then click next.
> On the client type, select Any request or if you have created a client set,
> you can select Specific computers (client address sets), and click next.
> Click finish,
>
> This completes the configuration of the ISA Server.
>
>
> Now we need to configure the ISA Client:
>
> Install the ISA Firewall client from the Server.
> Open Real Player 8.
> Select Preferences from the View menu.
> On the Proxy tab only select the No HTTP Proxy radio button and select OK.
>
> The RealPlayer are now configured to work on the ISA client.
>
> If you have no ISA installed, you might have to contact with the hardware
> vendor to see if the ports referring above is opened. Please also contact
> with real play software vendor for additional supports.
>
> I really appreciate your understanding on this issue; please feel free to
> post back your results. I am happy to be of help.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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> --------------------
> | Thread-Topic: Real Player Working with SBS 2003
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> | From: =?Utf-8?B?TE1J?= <LMI@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: Real Player Working with SBS 2003
> | Date: Thu, 8 Dec 2005 04:53:02 -0800
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> |
> | Over the last couple of month my Real Palyer connection has stopped
> working
> | when i try and access it from a client PC. My network is a SBS 2003 with
> the
> | lastest windows update but SBS has yet to be updated with SP1. Any
> suggestion
> | on what is going on or how i open a port or check that a port is open so
> that
> | real player can work again.
> |
>
>
.