RE: smarthosts and fwding outgoing mail to isp mail server

Hi Neil,

Thanks for your update!

Please double check if the OWA can send mail to internet.

And also let's enable the SMTP logging and message tracking to see where
the email goes to:

1. Enable SMTP logging:

1) Open the properties page of the Default SMTP Vitual Server in Exchange
System Manager.
2) On the General tab, check the "Enable logging" box.
3) Click Properties, click the Advanced tab and check all the boxes on the
list.
4) Click OK twice.
5) Stop and restart the SMTP virtual server.
6) Try reproducing the issue.
7) Stop the SMTP virtual server.
8) Go to the C:\WINDOWS\system32\LogFiles\SMTPSVC1 folder and upload the
file to the thread (I suggest you hide your public IPs shown in the log).

2. Enable the Message Tracking logs. To do that, please perform the steps
in the following KB articles:

823864 Improved Message Tracking Features in Exchange Server 2003
http://support.microsoft.com/?id=823864

821910 How to troubleshoot for Exchange Server 2003 transport issues
http://support.microsoft.com/?id=821910

You may mail the SMTP log and tracking log to my mail address:
v-yanniw@xxxxxxxxxxxxx

I appreciate your time! I am happy to be assistance of you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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Microsoft engineers can only focus on one issue per thread. Although we
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so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: smarthosts and fwding outgoing mail to isp mail server
>thread-index: AcX95Wp27+/w8pOTTZ+Xaa6WDiwRYw==
>X-WBNR-Posting-Host: 71.242.115.254
>From: =?Utf-8?B?TmVpbFNob3Jl?= <NeilShore@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <6A61AFCE-9E81-42B5-8330-D418F01594E3@xxxxxxxxxxxxx>
<aklOtgUzFHA.3928@xxxxxxxxxxxxxxxxxxxxx>
<C58B2EA7-C973-484B-A2D1-0C64DB6E30B1@xxxxxxxxxxxxx>
<8vyKzBtzFHA.3928@xxxxxxxxxxxxxxxxxxxxx>
<0DAF7AB0-95EF-4B8C-877B-D55E305518C4@xxxxxxxxxxxxx>
<tJ3rUwR6FHA.3100@xxxxxxxxxxxxxxxxxxxxx>
<9C144F44-D5AC-49F3-9242-D42EE2C207FE@xxxxxxxxxxxxx>
<cExO2Oc6FHA.3788@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: smarthosts and fwding outgoing mail to isp mail server
>Date: Sat, 10 Dec 2005 15:57:02 -0800
>Lines: 315
>Message-ID: <56A60180-FBA0-4AAF-9028-70B3E4B708AB@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 8bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:229294
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Jenny,
>
>Thank you for your help. I did use CEICW to set up email when installing
>SBS. The reason I tried all the manual changes is because my users could
>send email through our web host but local email worked. Please advise
what I
>should try next.
>
>By the way, if my users go directly to our web host's setup for email,
they
>can send email.
>
>- Neil
>
>
>""Jenny wu [MSFT]"" wrote:
>
>> Hi Neil,
>>
>> Thanks for your update!
>>
>> For your information, I understand that you have problem to setup your
>> E-mail server to receive or send massage. In SBS 2003 environment, we
>> suggest that you setup E-mail server trough CEICW rather than configure
it
>> manually. So that related certificates, firewall rules and records will
be
>> created and configured in appropriate server.
>>
>> When you run CEICW, in Internet E-mail configuration page, you need
specify
>> which method you used to send mail. The two methods are: Use DNS to
route
>> e-mail; Forward all e-mail to email server at your ISP.
>>
>> For you have a public FQDN, you can choose the before one and use the
>> Exchange server to hold and route all mails. If you choose latter, you
need
>> contact your ISP to consultant how to configure the ISP SMTP server.
>>
>> *Note: In E-mail domain name page, please ensure the e-mail domain name
>> should match the mail exchanger (MX) resource record maintained at your
>> ISP. This must be a registered Internet domain name.
>>
>> I appreciate your time. I am look forward to your update.
>>
>> Have a nice day!
>>
>> Sincerely,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights
>>
>> --------------------
>> >Thread-Topic: smarthosts and fwding outgoing mail to isp mail server
>> >thread-index: AcXpaY+AxsEAk+wTQJqROO5TIU1+rg==
>> >X-WBNR-Posting-Host: 151.199.254.74
>> >From: =?Utf-8?B?TmVpbFNob3Jl?= <NeilShore@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <6A61AFCE-9E81-42B5-8330-D418F01594E3@xxxxxxxxxxxxx>
>> <aklOtgUzFHA.3928@xxxxxxxxxxxxxxxxxxxxx>
>> <C58B2EA7-C973-484B-A2D1-0C64DB6E30B1@xxxxxxxxxxxxx>
>> <8vyKzBtzFHA.3928@xxxxxxxxxxxxxxxxxxxxx>
>> <0DAF7AB0-95EF-4B8C-877B-D55E305518C4@xxxxxxxxxxxxx>
>> <tJ3rUwR6FHA.3100@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: smarthosts and fwding outgoing mail to isp mail server
>> >Date: Mon, 14 Nov 2005 14:20:03 -0800
>> >Lines: 341
>> >Message-ID: <9C144F44-D5AC-49F3-9242-D42EE2C207FE@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 8bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:222204
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Jenny,
>> >
>> >Thank you for your reply.
>> >
>> >I'm not sure what additional information you need. I'm new at this.
>> It�s
>> >my 1st time installing SBS. I'll start from the beginning. We
purchased
>> a
>> >server from Dell with SBS 2003 installed. At the same time we paid
>> another
>> >company to create a web presence for us. As part of the presence, we
each
>> >received an email address that is our name plus our web URL, e.g.
>> >nshore@xxxxxxxxxxx plus a password.
>> >
>> >I set up SBS 2003 using all the installation Wizards. Everything else
>> seems
>> >to be working fine, i.e., internet access, shared outlook calendars,
the
>> >local intranet, automatic backups, and shared folders.
>> >
>> >I used the Internet connection Wizard to set up the email. Local email
>> >works, internet reception of email works, but sending email does not
work.
>>
>> >Local email account names for each user are different then their web
>> hosted
>> >email accounts.
>> >
>> >I tried to modify the virtual STMP server and that did not help. It
asks
>> >for a single password to access the Smart Host. I tried setting the
>> account
>> >name and password to one of the user�s accounts, but that did
not work.
>> >
>> >When I view the email addresses of each user it has two (2) SMTP
entries
>> for
>> >each user, one for the local user name and one for the internet user
name.
>>
>> >The local SMTP email address is highlighted. If I select the other
SMTP
>> >email address and apply it, then check back, I find that the local SMTP
>> email
>> >account is highlighted and not the one I had just selected.
>> >
>> >I�ve tried circumventing SBS 2003 by setting up Outlook
directly. The
>> >outgoing mail works for a while and then stops working.
>> >
>> >I will try your suggestions and get back to you. Thanks again
>> >
>> >Regards,
>> >
>> >- Neil Shore
>> >
>> >""Jenny wu [MSFT]"" wrote:
>> >
>> >> Hi Neil,
>> >>
>> >> Thanks for using the SBS newsgroup!
>> >>
>> >> What is your situation? For your description, I am not sure what you
>> want
>> >> to do. Could you kindly give more detail description to your
question?
>> >>
>> >> How you want to receive /send mails? Have you installed the Exchange
>> server
>> >> on the SBS server box?
>> >>
>> >> If you have registered a public FQDN on the ISP server, you can
require
>> >> your ISP add a MX record to routing your mails. And then you just
need
>> run
>> >> CEICW (Server Management console -> Configuration E-mail and internet
>> >> connection -> Connect to the Internet) to smooth all thing and we
need
>> not
>> >> manually configure this on the Exchange server console.
>> >>
>> >> It is greatly recommended that you refer to the he KB 825763 to
>> configure
>> >> the network connection and web server:
>> >>
>> >> 825763 How to configure Internet access in Windows Small Business
Server
>> >> 2003
>> >> http://support.microsoft.com/?id=825763
>> >>
>> >> You can refer to the following steps:
>> >>
>> >> 1. Expand Standard Management | To Do List.
>> >> 2. Click Connect to the Internet in the right pane.
>> >> 3. Navigate the wizard to Firewall and then select Enable firewall.
In
>> the
>> >> next page, please check items you want to publish to internet service
to
>> >> internet are checked in services configuration page.
>> >> 4. Click Next and then select Allow access to the following web site
>> >> services from the internet.
>> >> 5. Make sure "Windows Sharepoint Services intranet site" be selected
and
>> >> click Next.
>> >> 6. Click Create a new Web services certificate (input your FQDN as
the
>> web
>> >> server certificate) and then click Next.
>> >> 7. In Internet E-mail page, click Enable Internet E-mail checkbox to
>> >> configure E-mail Delivery method and Retrieval method as you needed.
>> >> 8. Following the wizard to finish it.
>> >>
>> >> Hope above information helps!
>> >>
>> >> Have a nice day!
>> >>
>> >> Sincerely,
>> >>
>> >> Jenny Wu
>> >> Microsoft CSS Online Newsgroup Support
>> >> Get Secure! - www.microsoft.com/security
>> >> ======================================================
>> >> This newsgroup only focuses on SBS technical issues. If you have
issues
>> >> regarding other Microsoft products, you'd better post in the
>> corresponding
>> >> newsgroups so that they can be resolved in an efficient and timely
>> manner.
>> >> You can locate the newsgroup here:
>> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>> >>
>> >> When opening a new thread via the web interface, we recommend you
check
>> the
>> >> "Notify me of replies" box to receive e-mail notifications when there
>> are
>> >> any updates in your thread. When responding to posts via your
>> newsreader,
>> >> please "Reply to Group" so that others may learn and benefit from
your
>> >> issue.
>> >>
>> >> Microsoft engineers can only focus on one issue per thread. Although
we
>> >> provide other information for your reference, we recommend you post
>> >> different incidents in different threads to keep the thread clean. In
>> doing
>> >> so, it will ensure your issues are resolved in a timely manner.
>> >>
>> >> For urgent issues, you may want to contact Microsoft CSS directly.
>> Please
>> >> check http://support.microsoft.com for regional support phone numbers.
>> >>
>> >> Any input or comments in this thread are highly appreciated.
>> >> ======================================================
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> >>
>> >> --------------------
>> >> >Thread-Topic: smarthosts and fwding outgoing mail to isp mail server
>> >> >thread-index: AcXnzkkaP+/3MWNcTzWv4Lf3U4piUQ==
>> >> >X-WBNR-Posting-Host: 151.199.254.74
>> >> >From: =?Utf-8?B?TmVpbFNob3Jl?= <NeilShore@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >References: <6A61AFCE-9E81-42B5-8330-D418F01594E3@xxxxxxxxxxxxx>
>> >> <aklOtgUzFHA.3928@xxxxxxxxxxxxxxxxxxxxx>
>> >> <C58B2EA7-C973-484B-A2D1-0C64DB6E30B1@xxxxxxxxxxxxx>
>> >> <8vyKzBtzFHA.3928@xxxxxxxxxxxxxxxxxxxxx>
>> >> >Subject: RE: smarthosts and fwding outgoing mail to isp mail server
>> >> >Date: Sat, 12 Nov 2005 13:16:02 -0800
>> >> >Lines: 227
>> >> >Message-ID: <0DAF7AB0-95EF-4B8C-877B-D55E305518C4@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:221642
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >Hi,
>> >> >I have a question about this setup proceedure. Suppose each user
has
>> his
>> >> >own email address on the ISP server. That is, user1's email address
is
>> >> >user1@xxxxxxxxxxxxx, user2' email address is user2@xxxxxxxxxxxxx,
etc.
>> >> Each
>> >> >user has his own email address and password. How is the SMTP set up?
>> >> >
>> >> >- Regards
>> >> >
>> >> >Neil Shore
>> >> >
>> >> >""Jenny wu [MSFT]"" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> Thanks for your update. I am glad to know that things are getting
>> fine
>> >> now.
>> >> >> I appreciate your time and effort to try our suggestions and get
this
>> >> >> resolved.
>> >> >>
>> >> >> Please feel free to post back when you need further assistance on
>> this
>> >> >> issue and we are glad to help.
>> >> >>
>> >> >> Have a nice day!
>> >> >>
>> >> >> Best Regards,
>> >> >>
>> >> >> Jenny Wu
>> >> >> Microsoft CSS Online Newsgroup Support
>> >> >> Get Secure! - www.microsoft.com/security
>> >> >> ======================================================
>> >> >> This newsgroup only focuses on SBS technical issues. If you have
>> issues
>> >> >> regarding other Microsoft products, you'd better post in the
>> >> corresponding
>> >> >> newsgroups so that they can be resolved in an efficient and timely
>> >> manner.
>> >> >> You can locate the newsgroup here:
>> >> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>> >> >>
>> >> >> When opening a new thread via the web interface, we recommend you
>> check
>> >> the
>

.

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