RE: POP3 Connector for different domain to CEICW setup

Nathan,

Thanks for your reply

1. I do not want to add the @domain2.com address to all 8 users, which is
why I had previously put the address manually onto the 3 users who use it. I
have not added the @domain2.com to the receipient policy....

I do not understand how the connector can work fine, receiving messages for
both addresses for these three users, but only if @domain1.org.uk is the
primary address..... why does it make any difference to change the primary
e-mail address?

2. I have e-mailed you the screenshot off-list - usenet client won't let me
post it!

3. If either @domain1.org.uk or @domain2.com is set as the primary address
for the user, outgoing messages from them are fine.

Haven't managed to do the rest of those things yet - perhaps later tonight -
but have you any comment thus far?


Thanks so much for your time,



Michael


""Nathan Liu [MSFT]"" wrote:

> Hello Michael,
>
> Thank you for posting in the SBS newsgroup.
>
> My sincerest apologies for the delay in responding due to high post volume,
> thanks for the understanding.
>
> Considering the current condition, please kindly answer and perform the
> following questions and steps:
>
> 1. As you mentioned, you have manually added the SMTP email address
> "username@xxxxxxxxxxx" into 3 of these users, did you add this entry into
> Default Recipient Policy of Exchange Server?
>
> A. To do so, please open the Exchange System Manager, expand Recipients ->
> Recipient Policies, right-click Default Policy and select Properties, click
> E-Mail Addresses (Policy) tab, click New, select SMTP Address, input
> @domain2.com entry in the Address box. Then check or uncheck the "This
> Exchange Organization is responsible for all mail delivery to this address"
> check box based on your current condition. Then click Apply and click OK.
>
> B. In Exchange System Manager, expand Recipients -> Recipient Update
> Services, and then right-click any Service listed in the right pane to
> choose "Update Now".
>
> NOTE: The user account who has been unchecked the option "Automatically
> update e-mail address based on recipient policy" will not receive the new
> added Recipient Policy. You should add the e-mail address for those users
> manually.
>
> C. Run services.msc to bring up the Services Management console, locate
> "Microsoft Exchange System Attendant" and then click Restart.
>
> NOTE: This step is recommended since recipient policy will be updated
> immediately after the SA service restart. Otherwise, it may take a while to
> implement the changes.
>
> 2. Please make a screen shot of the Message Tracking, and then attach it
> in your reply.
>
> 3. Does this issue occur when you try to send outgoing email by using
> username@xxxxxxxxxxx email address?
>
> 4. Enable Diagnostic Logging to determine the root of the transport
> issue. To enable Diagnostic Logging on the MSExchangeTransport service:
>
> 1). Start Exchange System Manager.
>
> 2). Navigate to the server object.
>
> 3). Right-click <Server object>, and then click Properties.
>
> 4). Click the Diagnostic Logging tab.
>
> 5). Under Categories, click MSExchangeTransport.
>
> 6). Under Logging Level, choose maximum for all the items. Restart the
> server.
>
> 7). Let a user send an outbound message and copy all Exchange relative
> events in Event Viewer.
>
> For more information regarding how to troubleshoot Exchange problems,
> please refer to the following article:
>
> General troubleshooting for transport issues in Exchange 2000 Server and in
> Exchange Server 2003
> http://support.microsoft.com/?id=257265
>
> 5. Enable SMTP logging and gather SMTP log to troubleshoot the issue:
>
> A. Open Exchange System Manager, expand Servers -> <Server name> ->
> Protocols -> SMTP, right-click "Default SMTP Virtual Server" and click
> Properties.
>
> B. Under the General tab, check the option "Enable Logging".
>
> C. With "W3C Extended Log File Format", click "Properties".
>
> D. Under "General Properties", make sure "Use local time for file naming
> and rollover" is CHECKED.
>
> E. Switch to the "Extended Properties", and then select to enable All the
> logging Options.
>
> F. Click OK to apply the modification.
>
> G. Right-click Default SMTP Virtual Server and click Stop.
>
> H. Right-click Default SMTP Virtual Server and click Start to restart the
> SMTP server.
>
> I. Reproduce the issue, repeat step G to stop Default SMTP Virtual Server,
> copy out or zip the SMTP log files in the
> "%systemroot%\system32\logfiles\SmtpSvc1" folder, and then restart the
> "Default SMTP Virtual Server".
>
> To get additional detailed information, you may refer to the following KB
> article:
>
> 885685 How to troubleshoot the POP3 Connector in Windows Small Business
> Server 2003
> http://support.microsoft.com/?id=885685
>
> I appreciate your time and cooperation. If anything is unclear, please feel
> free to let me know. I am looking forward to hearing from you.
>
> Best regards,
>
> Nathan Liu (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
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>
> --------------------
> >Thread-Topic: POP3 Connector for different domain to CEICW setup
> >thread-index: AcX6yLcvskc7iTzMT2uyq7hcdnXoWQ==
> >X-WBNR-Posting-Host: 213.152.56.213
> >From: =?Utf-8?B?TWljaGFlbCBMb2ViZW5iZXJn?=
> <MichaelLoebenberg@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: POP3 Connector for different domain to CEICW setup
> >Date: Tue, 6 Dec 2005 16:54:02 -0800
> >Lines: 23
> >Message-ID: <D568600D-1FAF-4C70-99FB-68F96BE649B1@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:228255
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >I have setup a new SBS2003 server. There are 8 users on the system, which
> all
> >have working e-mail addresses for username@xxxxxxxxxxxxxx - delivered by
> POP3
> >connector, which connects 8 times to the POP3 server at our ISP - once for
> >each user account (each set to deliver the message to the appropriate User
> >Mailbox).
> >
> >I used CEICW to get this all going (no problems).
> >
> >3 of those users have another domain name they use - username@xxxxxxxxxxxx
> >The mail for these users is collected in exactly the same way as above,
> and I
> >have added it as an SMTP e-mail address within active directory for those
> >users. However here is the problem - if the user has their primary e-mail
> >address set to username@xxxxxxxxxxx (with the "receipient policy" checkbox
> >disabled), then no e-mail sent to them actually reaches the mailbox.
> Instead
> >it is collected by the POP3 connector, and the message tracking log shows
> the
> >last entry for that message as "Message submitted to Categorizer". However
> if
> >the primary e-mail address is set to username@xxxxxxxxxxxxxx then messages
> >sent to them AT BOTH DOMAINS get through....
> >
> >The problem is that I need their primary e-mail address (as that's their
> >outgoing address) to be their domain2 address....
> >
> >Please help!
> >
>
>
.

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