RE: POP3 Connector for different domain to CEICW setup
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Thu, 08 Dec 2005 04:40:00 GMT
Hello Michael,
Thank you for posting in the SBS newsgroup.
My sincerest apologies for the delay in responding due to high post volume,
thanks for the understanding.
Considering the current condition, please kindly answer and perform the
following questions and steps:
1. As you mentioned, you have manually added the SMTP email address
"username@xxxxxxxxxxx" into 3 of these users, did you add this entry into
Default Recipient Policy of Exchange Server?
A. To do so, please open the Exchange System Manager, expand Recipients ->
Recipient Policies, right-click Default Policy and select Properties, click
E-Mail Addresses (Policy) tab, click New, select SMTP Address, input
@domain2.com entry in the Address box. Then check or uncheck the "This
Exchange Organization is responsible for all mail delivery to this address"
check box based on your current condition. Then click Apply and click OK.
B. In Exchange System Manager, expand Recipients -> Recipient Update
Services, and then right-click any Service listed in the right pane to
choose "Update Now".
NOTE: The user account who has been unchecked the option "Automatically
update e-mail address based on recipient policy" will not receive the new
added Recipient Policy. You should add the e-mail address for those users
manually.
C. Run services.msc to bring up the Services Management console, locate
"Microsoft Exchange System Attendant" and then click Restart.
NOTE: This step is recommended since recipient policy will be updated
immediately after the SA service restart. Otherwise, it may take a while to
implement the changes.
2. Please make a screen shot of the Message Tracking, and then attach it
in your reply.
3. Does this issue occur when you try to send outgoing email by using
username@xxxxxxxxxxx email address?
4. Enable Diagnostic Logging to determine the root of the transport
issue. To enable Diagnostic Logging on the MSExchangeTransport service:
1). Start Exchange System Manager.
2). Navigate to the server object.
3). Right-click <Server object>, and then click Properties.
4). Click the Diagnostic Logging tab.
5). Under Categories, click MSExchangeTransport.
6). Under Logging Level, choose maximum for all the items. Restart the
server.
7). Let a user send an outbound message and copy all Exchange relative
events in Event Viewer.
For more information regarding how to troubleshoot Exchange problems,
please refer to the following article:
General troubleshooting for transport issues in Exchange 2000 Server and in
Exchange Server 2003
http://support.microsoft.com/?id=257265
5. Enable SMTP logging and gather SMTP log to troubleshoot the issue:
A. Open Exchange System Manager, expand Servers -> <Server name> ->
Protocols -> SMTP, right-click "Default SMTP Virtual Server" and click
Properties.
B. Under the General tab, check the option "Enable Logging".
C. With "W3C Extended Log File Format", click "Properties".
D. Under "General Properties", make sure "Use local time for file naming
and rollover" is CHECKED.
E. Switch to the "Extended Properties", and then select to enable All the
logging Options.
F. Click OK to apply the modification.
G. Right-click Default SMTP Virtual Server and click Stop.
H. Right-click Default SMTP Virtual Server and click Start to restart the
SMTP server.
I. Reproduce the issue, repeat step G to stop Default SMTP Virtual Server,
copy out or zip the SMTP log files in the
"%systemroot%\system32\logfiles\SmtpSvc1" folder, and then restart the
"Default SMTP Virtual Server".
To get additional detailed information, you may refer to the following KB
article:
885685 How to troubleshoot the POP3 Connector in Windows Small Business
Server 2003
http://support.microsoft.com/?id=885685
I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Thread-Topic: POP3 Connector for different domain to CEICW setup
>thread-index: AcX6yLcvskc7iTzMT2uyq7hcdnXoWQ==
>X-WBNR-Posting-Host: 213.152.56.213
>From: =?Utf-8?B?TWljaGFlbCBMb2ViZW5iZXJn?=
<MichaelLoebenberg@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: POP3 Connector for different domain to CEICW setup
>Date: Tue, 6 Dec 2005 16:54:02 -0800
>Lines: 23
>Message-ID: <D568600D-1FAF-4C70-99FB-68F96BE649B1@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:228255
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I have setup a new SBS2003 server. There are 8 users on the system, which
all
>have working e-mail addresses for username@xxxxxxxxxxxxxx - delivered by
POP3
>connector, which connects 8 times to the POP3 server at our ISP - once for
>each user account (each set to deliver the message to the appropriate User
>Mailbox).
>
>I used CEICW to get this all going (no problems).
>
>3 of those users have another domain name they use - username@xxxxxxxxxxxx
>The mail for these users is collected in exactly the same way as above,
and I
>have added it as an SMTP e-mail address within active directory for those
>users. However here is the problem - if the user has their primary e-mail
>address set to username@xxxxxxxxxxx (with the "receipient policy" checkbox
>disabled), then no e-mail sent to them actually reaches the mailbox.
Instead
>it is collected by the POP3 connector, and the message tracking log shows
the
>last entry for that message as "Message submitted to Categorizer". However
if
>the primary e-mail address is set to username@xxxxxxxxxxxxxx then messages
>sent to them AT BOTH DOMAINS get through....
>
>The problem is that I need their primary e-mail address (as that's their
>outgoing address) to be their domain2 address....
>
>Please help!
>
.
- Follow-Ups:
- RE: POP3 Connector for different domain to CEICW setup
- From: Michael Loebenberg
- RE: POP3 Connector for different domain to CEICW setup
- Prev by Date: RE: Error.htm when using connectcomputer
- Next by Date: Re: Wizards not working
- Previous by thread: Re: upgrade to windows 2003 standard question
- Next by thread: RE: POP3 Connector for different domain to CEICW setup
- Index(es):
Relevant Pages
|
Loading
