RE: VBScript: Remote Desktop Disconnected
- From: SpinalTap <SpinalTap@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 7 Dec 2005 18:06:02 -0800
Hi Brandy,
I have sent the requested information to the email address you provided.
Thanks for your assistance.
""Brandy Nee [MSFT]"" wrote:
> Dear Customer,
>
> Thank you for posting back!
>
> Could you please send the icwlog.txt again to my mailbox
> v-branee@xxxxxxxxxxxxx? Thanks a lot for your co-operation!
>
> From your reply, I understand that you do not have Router in front of the
> SBS Server. So your Network Topology is:
>
> {Internet} {NIC1} {SBS2K3 + ISA 2K4} {NIC2} {Internal Clients}
>
> Since the net stat port 4125 result is correctly, based on my experience,
> most of the possibility this is an ISA issue. So please take your time to
> gather following information:
>
> [Note]: You also need to make sure that your ISP does not block Port 4125.
>
> 1. ISA Info:
>
> 1) Download the file from the following URL:
>
> http://www.isatools.org/isainfo/ISAInfo.zip
>
> 2) Extract all files to a folder on ISA server
>
> 3) Double click Isainfo.js. This will generate 2 files
> ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
> current folder.
>
> 4) Please send these files to me.
>
> 2. We also need to gather the ISA logs:
>
> 1) Schedule a down time.
>
> 2) Open ISA 2004 management console.
>
> 3) Expand the server node and highlight 'Monitoring'.
>
> 4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
> Pane' is showed there.
>
> 5) In the 'Task Pane', click 'Configure Firewall Logging' under 'Logging
> Tasks', and then switch the 'log storage format' from 'MSDE database'
> (default) to 'File'.
>
> 6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
>
> 7) In the 'Task Pane', click 'Configure Web Proxy Logging' under 'Logging
> Tasks', and then switch the 'log storage format' from 'MSDE database'
> (default) to 'File'.
>
> 8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
>
> 9) Click 'Apply' to save changes and update the configuration.
>
> 10) Temporarily disable the Firewall service. To do that, please click
> Monitoring | Services tab, and then right click 'Microsoft Firewall' to
> choose 'Stop'.
>
> 11) Clear the current existing W3C logs. To do that, go to the log saving
> directory and clean any existing .W3C logs. By default, the logs will be
> saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may not
> be able to deleted,that's normal.) You may backup them first and then
> delete them.
>
> 12) Go back to the ISA 2004 management console, and then Start the stopped
> 'Microsoft Firewall' service.
>
> 13) Reproduce the problem, stop the service, and then gather the resulting
> W3C files to me for analysis.
>
> 14) Please also let me know the IP address of the testing client/server so
> that I can filter the data.
>
> Please take your time to perform the steps and gather the log files for us
> to analysis. I am waiting for your reply!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
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>
> --------------------
> >Thread-Topic: VBScript: Remote Desktop Disconnected
> >thread-index: AcX6IVurKPwBrGLfT0iAMKuV735yOw==
> >X-WBNR-Posting-Host: 68.146.35.101
> >From: =?Utf-8?B?U3BpbmFsVGFw?= <SpinalTap@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <E8D7EE59-1142-4402-ADE4-F4251A2E8D69@xxxxxxxxxxxxx>
> <gGA$B0W#FHA.3440@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: VBScript: Remote Desktop Disconnected
> >Date: Mon, 5 Dec 2005 20:56:02 -0800
> >Lines: 270
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> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hi Brandy,
> >
> >Thanks for your suggestions.
> >
> >1. I do not have a hardware firewall or router in front of the Internet
> >computers.
> >
> >2. ISA is allowing OUTBOUND port 4125 through the "SBS RWW Inbound Access
> >Rule".
> >
> >3. The command netstat -aon | find ":4125" returns no results.
> >
> >4. When running CEICW, I have checked the box "Remote Web Workplace".
> >=================
> >Information you requested:
> >
> >a. On my lan, if I attempt to connect through
> >https:\\www.domainname\remote, I can connect to RWW. When I attempt to
> >connect to client or server desktops, I get the following error:
> >
> >"The client could not establish a connection to the remote computer. The
> >most likely causes for this error are:
> >1)Remote connections might not be enabled at the remote comptuer.
> >2)The maximum number of connections might be exceeded at the remote
> computer.
> >3)A network error might have occurred while establishing the connection.
> >4)The Remote Web Workplace designated port might be blocked by a firewall."
> >
> >On my lan, if I attempt to connect through https:\\servername\remote, I
> can
> >connect to RWW and I can connect to client and server desktops
> successfully.
> >
> >b) I was not able to forward the icwlog.txt file to the email address
> >provided ('v-branee@xxxxxxxxxxxxx'). The bounceback message states
> "Reason:
> >Illegal host/domain name found".
> >
> >c) As per Kathy's suggestion, I attempted telnet <Public IP Address> with
> >the following results: "Could not open a connection to host on port 4125 :
> >Connect failed"
> >
> >d) I am not sure if this is the same as a), but RWW-RDP to server and any
> >client works from any computers in the LAN.
> >
> >e) I have attempted the connection from two external computers, one is
> >Windows 2k, and one is Windows XP SP1.
> >
> >I hope that is all the information you needed.
> >
> >Thanks for your assistance.
> >
>
>
.
- References:
- VBScript: Remote Desktop Disconnected
- From: SpinalTap
- RE: VBScript: Remote Desktop Disconnected
- From: "Brandy Nee [MSFT]"
- RE: VBScript: Remote Desktop Disconnected
- From: SpinalTap
- RE: VBScript: Remote Desktop Disconnected
- From: "Brandy Nee [MSFT]"
- VBScript: Remote Desktop Disconnected
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