RE: Monitoring and Reporting



Hi Paul,

Thanks for using the SBS newsgroup!

For your current symptom, I am not sure what happened on your side. I would
like to suggest you reinstall reporting component to make thing go well.
Please refer to following steps:

- Uninstall the SBS Monitoring component

1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Remove, and then click
Next.
6. On the Component Summary page, click Next.
7. Click Finish.

- Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

- Delete Registry Keys

1. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
2. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING

- Delete IIS Virtual Directory

1. Open IIS, expand servername, Web Sites, Default Web Site
2. Delete Monitoring

- Rename Folders

1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
MSSQL$SBSMONITORING.OLD
2. Rename c:\inetpub\monitoring to monitoring.old

- Install the Monitoring component

1. In Add or Remove Programs, select Windows Small Business Server 2003 and
then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Install, and then
click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

And then please configure Monitoring and Reporting wizard to test the issue.

*Please note that after we run the Monitoring Configuration Wizard to reset
performance and usage settings, the original performance and usage data
will be removed. The server will start to collect new counter value from
the beginning. It will take more than 24 hours so that the report can be
generated.

How about the result?

If the issue persists, please check you have applied the following update
to the SBSMONITORING instance. For more detail information, please refer to
the following KB article:

821277 MS03-031: Security patch for SQL Server 2000 Service Pack 3
http://support.microsoft.com/?id=821277

If not, install it and see if it helps.

If the issuer persists, check to see if the Administrator or the Enterprise
Administrator account is a member of either the Remote Operators group or
the Domain Power Users group. If so, remove the Administrator and the
Enterprise Administrator account from the Remote Operators group or the
Domain Power Users group.

Be aware that in many cases the Administrator account becomes a member of
the Remote Operators or the Domain Power Users group because of group
nesting. For example, the Administrator account is a member of the Mobile
Users group. Therefore, if you add the Mobile Users group as a member of
the Remote Operators group, the Administrator account becomes a member of
the Remote Operators group because of group nesting.

If the issue persists, please help me collect some screen shots when
reproduced the issue.

To make a screen shot:
A. Press Alt + Pr Scrn to capture a screen shot.
B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
C. Use Ctrl + V to paste the screen shot to the canvas.
D. From the File menu, go to Save and save as a JPG file.

Please mail me at: v-yanniw@xxxxxxxxxxxxx

I appreciate your time! I am happy to assistance of you and look forward to
your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Monitoring and Reporting
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>From: "=?Utf-8?B?cGF1bA==?=" <paul@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: Monitoring and Reporting
>Date: Tue, 6 Dec 2005 13:00:04 -0800
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>
>I ran the wizard for monitoring reports and alerts but, when ever I get an
>email it has no performance data just 2 attachments, a .cab file and a
text
>file that says:
>
>SBS Backup Logs - This log file was not found. The file name or location
may
>be incorrect. Click Change Server Status Report Settings on the Monitoring
>and Reporting taskpad in Server Management, select Server Performance
Report,
>and then click Edit. Review the log file properties on the Content tab of
the
>report to ensure that the file name and location are correct.
>IIS Logs - Microsoft SharePoint Administration - This log file was not
>found. The file name or location may be incorrect. Click Change Server
Status
>Report Settings on the Monitoring and Reporting taskpad in Server
Management,
>select Server Performance Report, and then click Edit. Review the log file
>properties on the Content tab of the report to ensure that the file name
and
>location are correct.
>IIS Logs - SharePoint Central Administration - There are no updates for
this
>log file. Log files will only be attached to a Server Status Report if new
>events have been logged since the last time the report was sent.
>
>Now when I go into Server management, and click on monitoring and ask for
a
>report it says that there is no data avaiable.
>
>Thanks
>
>

.



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