Re: Server needs restart to allow clients to connect

Hi SuperGumby

Yes, SP1 and ISA2004 in place. What's the Gotcha?

Regards

Andrew


"SuperGumby [SBS MVP]" <not@xxxxxxxxxxx> wrote in message
news:OcPeOYl%23FHA.3568@xxxxxxxxxxxxxxxxxxxxxxx
> is this SBS 2003 Premium SP1, and if so have you implemented ISA2004?
>
> if so there's a little gotcha to do with housekeeping and HDD IO which may
> explain your experience, but I won't go into it until you confirm the
> scenario.
>
> "Andrew H" <ajhpms@xxxxxxxxxxx> wrote in message
> news:%23fPK7rk%23FHA.208@xxxxxxxxxxxxxxxxxxxxxxx
>> One of my SBS clients is reporting that, several times a week, when their
>> staff comes in in the morning they are unable to login to the server from
>> their workstations. From the server console, the administrator can login
>> normally and things appear to be normal (as reported to me). Their
>> solution is to restart the server, which responds normally to the
>> shutdown, whereupon things are OK again - users can login and carry on
>> working.
>>
>> Unfortunately, they always let me know after the fact - by the time I get
>> to look at the server, things are running perfectly again. There's
>> NOTHING in any of the event logs or performance reports that in any way
>> hints that things aren't working - only a processor activity warning that
>> the processor is experiencing low levels of idle time in the early hours
>> of the morning, but these warnings have been around for many months and
>> correspond to the backup job which is executing at that time; up to now
>> this has never affected daytime operations.
>>
>> I know I'll have to make the effort to be present to personally see the
>> situation, but (from my point of view) the bad news is they start work
>> much, much earlier in the morning than I'd be happy going in to their
>> offices, and it isn't guaranteed to happen every day.
>>
>> For the short term, I'll probably temporarily switch backups from tape to
>> USB HDD just to shrink the backup window and hopefully reduce the
>> processor impact, and see if this affects the morning login problem. But
>> in the longer term, both my client and I would be happier to return to
>> our tape backup schedule, with its multiple levels and off-site tapes.
>>
>> Any other suggestions as to how to troubleshoot this problem?
>>
>
>


.

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