Re: Server needs restart to allow clients to connect

is this SBS 2003 Premium SP1, and if so have you implemented ISA2004?

if so there's a little gotcha to do with housekeeping and HDD IO which may
explain your experience, but I won't go into it until you confirm the
scenario.

"Andrew H" <ajhpms@xxxxxxxxxxx> wrote in message
news:%23fPK7rk%23FHA.208@xxxxxxxxxxxxxxxxxxxxxxx
> One of my SBS clients is reporting that, several times a week, when their
> staff comes in in the morning they are unable to login to the server from
> their workstations. From the server console, the administrator can login
> normally and things appear to be normal (as reported to me). Their
> solution is to restart the server, which responds normally to the
> shutdown, whereupon things are OK again - users can login and carry on
> working.
>
> Unfortunately, they always let me know after the fact - by the time I get
> to look at the server, things are running perfectly again. There's
> NOTHING in any of the event logs or performance reports that in any way
> hints that things aren't working - only a processor activity warning that
> the processor is experiencing low levels of idle time in the early hours
> of the morning, but these warnings have been around for many months and
> correspond to the backup job which is executing at that time; up to now
> this has never affected daytime operations.
>
> I know I'll have to make the effort to be present to personally see the
> situation, but (from my point of view) the bad news is they start work
> much, much earlier in the morning than I'd be happy going in to their
> offices, and it isn't guaranteed to happen every day.
>
> For the short term, I'll probably temporarily switch backups from tape to
> USB HDD just to shrink the backup window and hopefully reduce the
> processor impact, and see if this affects the morning login problem. But
> in the longer term, both my client and I would be happier to return to our
> tape backup schedule, with its multiple levels and off-site tapes.
>
> Any other suggestions as to how to troubleshoot this problem?
>


.

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