Server needs restart to allow clients to connect

One of my SBS clients is reporting that, several times a week, when their
staff comes in in the morning they are unable to login to the server from
their workstations. From the server console, the administrator can login
normally and things appear to be normal (as reported to me). Their solution
is to restart the server, which responds normally to the shutdown, whereupon
things are OK again - users can login and carry on working.

Unfortunately, they always let me know after the fact - by the time I get to
look at the server, things are running perfectly again. There's NOTHING in
any of the event logs or performance reports that in any way hints that
things aren't working - only a processor activity warning that the processor
is experiencing low levels of idle time in the early hours of the morning,
but these warnings have been around for many months and correspond to the
backup job which is executing at that time; up to now this has never
affected daytime operations.

I know I'll have to make the effort to be present to personally see the
situation, but (from my point of view) the bad news is they start work much,
much earlier in the morning than I'd be happy going in to their offices, and
it isn't guaranteed to happen every day.

For the short term, I'll probably temporarily switch backups from tape to
USB HDD just to shrink the backup window and hopefully reduce the processor
impact, and see if this affects the morning login problem. But in the
longer term, both my client and I would be happier to return to our tape
backup schedule, with its multiple levels and off-site tapes.

Any other suggestions as to how to troubleshoot this problem?


.

Relevant Pages

  • RE: HTTP 404 errors
    ... NIC (network Interface Card) in our configuration. ... "Company Web Page" or to list the backup results in the "Server ... Backup program is functioninng properly, but the part that lists the results ... Server Management -Backup - Monitoring and Reporting ...
    (microsoft.public.windows.server.sbs)
  • RE: SBS Back up Failure
    ... attached the log and report from yesterday's backup also. ... One or more components of Small Business Server Backup failed. ... recommended that you review errors in the Event log related to the service. ... Notifications task in the Server Management Monitoring and Reporting taskpad. ...
    (microsoft.public.windows.server.sbs)
  • Re: Server needs restart to allow clients to connect
    ... > if so there's a little gotcha to do with housekeeping and HDD IO which may ... From the server console, the administrator can login ... >> correspond to the backup job which is executing at that time; ...
    (microsoft.public.windows.server.sbs)
  • Re: Server needs restart to allow clients to connect
    ... if so there's a little gotcha to do with housekeeping and HDD IO which may ... From the server console, the administrator can login ... > correspond to the backup job which is executing at that time; ...
    (microsoft.public.windows.server.sbs)
  • Re: problems with server management not being able to display "bac
    ... using server management. ... Ween I try and open page to view backup ... chose monitoring and reporting. ... received sporadic emails from monitoring and reporting and the email ...
    (microsoft.public.windows.server.sbs)
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