RE: RWW Menu - No companyweb option
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Tue, 06 Dec 2005 07:41:05 GMT
HI,
Thanks for updates.
In order to isolate the issue more exactly, please help gather the
information below:
1. Does the issue occurs on all the user accounts or only occurs on the
administrator accounts, if it is only occur on the account created by the
administrator template, it should be the by design issue. By default, we
have no such link for administrator template instead we use "Administer the
company's internal Web site" you can access the companyweb via home link on
the "Administer the company's internal Web site" webpage.
2. If the issue occurs on all the user accounts, please give us a
screenshot of your RWW website link, so that we can understand the issue
more clearly.
3. Please also test if you create a new account with user template, does
the issue still exists or not?
I appreciate your effort on this issue, please feel free to post back the
results. I am glad to be of assistance.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: RWW Menu - No companyweb option
| thread-index: AcX6ELvwn/4H9NM7RCu2sy/vy8kM2Q==
| X-WBNR-Posting-Host: 69.53.132.250
| From: =?Utf-8?B?Qm9i?= <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <DD625D30-2A7B-4DDC-99AA-BE8C584F3BD8@xxxxxxxxxxxxx>
<tMb1pxj9FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
<D262F656-1165-448B-9FF9-B6F52A82C93A@xxxxxxxxxxxxx>
<iUh0MMu9FHA.832@xxxxxxxxxxxxxxxxxxxxx>
<2E9E896C-95B3-4756-9EA1-6A1CCA938963@xxxxxxxxxxxxx>
<9aw#zrT#FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: RWW Menu - No companyweb option
| Date: Mon, 5 Dec 2005 18:57:02 -0800
| Lines: 314
| Message-ID: <63713D8B-30DE-4EE4-A1B5-92E6798E0A04@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227964
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| There was not a "reinstall" options, so both were uninstalled and
| reinstalled. Subsequently, SP1 was run again. Still no companyweb menu
| option.
|
| I can access the companyweb via https:[public IP]:444. By the way how
can
| the companyweb be secured, so external users cannot log on without being
| authenticated? If there is no easy answer, don't address that question.
I
| need the menu option to be fixed first.
|
| Thanks.
|
| ""Charles Yang [MSFT]"" wrote:
|
| >
| > Hi,
| >
| > I am sorry for replying you later due to the weekend delay.
| >
| > From your description, it seems the companyweb is published correctly
we
| > may consider the RWW components have some problem, so I suggest you
| > reinstall RWW components. You can refer to my suggestion below to do
that:
| >
| > 1) Go to Control Panel, open Add/Remove Programs, click
| > ''''Change/Remove'''' for the Windows SBS 2003 item.
| > 2) Proceed to the ''''Component Selection'''' page, choose
| > ''''Maintenance'''' to ''''Server Tools'''', and then choose
| > ''''Reinstall'''' to ''network'' & ''''Administration''''.
| > 3) Click Next to proceed with the installation.
| >
| > Thanks for your understanding on this issue, please feel free to post
back
| > the results.
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: RWW Menu - No companyweb option
| > | thread-index: AcX3YbKXvrUdd3kZQQy4rNJbpW30VQ==
| > | X-WBNR-Posting-Host: 65.69.121.122
| > | From: =?Utf-8?B?Qm9i?= <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <DD625D30-2A7B-4DDC-99AA-BE8C584F3BD8@xxxxxxxxxxxxx>
| > <tMb1pxj9FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| > <D262F656-1165-448B-9FF9-B6F52A82C93A@xxxxxxxxxxxxx>
| > <iUh0MMu9FHA.832@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: RWW Menu - No companyweb option
| > | Date: Fri, 2 Dec 2005 08:59:03 -0800
| > | Lines: 258
| > | Message-ID: <2E9E896C-95B3-4756-9EA1-6A1CCA938963@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227325
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | 1. Yes, I can view the company web when using 'https:(public IP):444'
| > | 2. 'telnet (public IP) 444' seems to connect, but results in a blank
| > | screen. I can access the site's folders using 'Network Places' and
| > | 'https:(public IP):444'.
| > |
| > | ""Charles Yang [MSFT]"" wrote:
| > |
| > | > HI Bob,
| > | >
| > | > From your description, it seems the registry key is correct, but
you
| > still
| > | > can not view the companyweb link on the RWW sites and the RWW sites
| > works
| > | > well internally. Here we want to know, if you can view the
companyweb
| > via
| > | > https://FQDN or(server public IP):444. from the external computer?
| > | >
| > | > If possible, could you also use telnet Server public IP:444 from
| > external
| > | > computer to see what is the results.
| > | >
| > | > Thanks for your effort. I will be here waiting for your updates.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: RWW Menu - No companyweb option
| > | > | thread-index: AcX2e53j1hC0aa+5Q2iMlrPvBpWFmA==
| > | > | X-WBNR-Posting-Host: 69.53.132.250
| > | > | From: =?Utf-8?B?Qm9i?= <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | References: <DD625D30-2A7B-4DDC-99AA-BE8C584F3BD8@xxxxxxxxxxxxx>
| > | > <tMb1pxj9FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: RE: RWW Menu - No companyweb option
| > | > | Date: Thu, 1 Dec 2005 05:32:04 -0800
| > | > | Lines: 142
| > | > | Message-ID: <D262F656-1165-448B-9FF9-B6F52A82C93A@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:226983
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Registry values are correct.
| > | > | Other answers:
| > | > | 1. Companyweb works internally
| > | > | 2. Sharepoint services are included in CEICW
| > | > | 3. We are not using ISA, but an external firewall. Port settings
| > seem OK.
| > | > | 4. I CANNOT ping the companyweb from a remote computer
| > | > | 5. There are no error event related to sharepoint services
| > | > |
| > | > |
| > | > | ""Charles Yang [MSFT]"" wrote:
| > | > |
| > | > | > HI Bob,
| > | > | >
| > | > | > Welcome to SBS newsgroup.
| > | > | >
| > | > | > Issue description:
| > | > | > ===========
| > | > | >
| > | > | > I understand that the companyweb link disappear from the RWW
| > website
| > | > after
| > | > | > you apply the SBS 2003 SP1.
| > | > | >
| > | > | > Analyzing and suggestion:
| > | > | > ============
| > | > | >
| > | > | > Before we go any further, please understand that by default we
can
| > not
| > | > | > access the companyweb via https://[ip address]/companyweb, we
need
| > to
| > | > | > access it via https://FQDN or (public IP address):444 if you
have
| > | > published
| > | > | > the companyweb to the internet. Let us focus on the first issue.
| > | > | >
| > | > | > Generally speaking, the link on the RWW website is depend on
the
| > | > registry
| > | > | > key value, it might be caused by some application have change
the
| > | > registry
| > | > | > value, you can refer to my suggestion below:
| > | > | >
| > | > | >
| > | >
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\A
| > | > | > dminLinks \STS (for Administrators)
| > | > | >
| > | > | >
| > | >
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\K
| > | > | > WLinks\STS (for users)
| > | > | >
| > | > | > The above is two registry key locationsfor the RWW page, one
for
| > | > | > administrator and one for normal user, please check the value
is
| > set to
| > | > 1.
| > | > | >
| > | > | > If it is set to 1, the link will be display on the RWW pages.
| > | > | >
| > | > | > By default, if the companyweb is installed correctly, and you
can
| > | > access
| > | > | > the companyweb, the link will be display there. If the issue
still
| > | > exists,
| > | > | > please help gather more information:
| > | > | >
| > | > | > 1. Do you encountered any problem when accessing it via
| > | > https://companyweb
| > | > | > on the internal client computer?
| > | > | > 2. When you run CEICW, have you choose sharepoint services to
make
| > sure
| > | > | > that the companyweb is published correctly?
| > | > | > 3. Do you have ISA installed on your SBS 2003 server?
| > | > | > 4. Is it possible for you to ping companyweb from client
computer?
| > | > | > 5. Is there any error event related to sharepoint services?
| > | > | >
| > | > | > We appreciate your effort on this issue, please feel free to
post
| > back
| > | > your
| > | > | > results. I am glad to be of assistance.
| > | > | >
| > | > | >
| > | > | >
| > | > | > Best regards,
| > | > | >
| > | > | > Charles Yang (MSFT)
| > | > | >
| > | > | > Microsoft CSS Online Newsgroup Support
| > | > | >
| > | > | > Get Secure! - www.microsoft.com/security
| > | > | >
| > | > | > ======================================================
| > | > | > This newsgroup only focuses on SBS technical issues. If you
have
| > issues
| > | > | > regarding other Microsoft products, you'd better post in the
| > | > corresponding
| > | > | > newsgroups so that they can be resolved in an efficient and
timely
| > | > manner.
| > | > | > You can locate the newsgroup here:
| > | > | >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | > | >
| > | > | > When opening a new thread via the web interface, we recommend
you
| > check
| > | > the
| > | > | > "Notify me of replies" box to receive e-mail notifications when
| > there
| > | > are
| > | > | > any updates in your thread. When responding to posts via your
| > | > newsreader,
| > | > | > please "Reply to Group" so that others may learn and benefit
from
| > your
| > | > | > issue.
|
.
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- From: "Charles Yang [MSFT]"
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