RE: RWW Menu - No companyweb option

There was not a "reinstall" options, so both were uninstalled and
reinstalled. Subsequently, SP1 was run again. Still no companyweb menu
option.

I can access the companyweb via https:[public IP]:444. By the way how can
the companyweb be secured, so external users cannot log on without being
authenticated? If there is no easy answer, don't address that question. I
need the menu option to be fixed first.

Thanks.

""Charles Yang [MSFT]"" wrote:

>
> Hi,
>
> I am sorry for replying you later due to the weekend delay.
>
> From your description, it seems the companyweb is published correctly we
> may consider the RWW components have some problem, so I suggest you
> reinstall RWW components. You can refer to my suggestion below to do that:
>
> 1) Go to Control Panel, open Add/Remove Programs, click
> ''''Change/Remove'''' for the Windows SBS 2003 item.
> 2) Proceed to the ''''Component Selection'''' page, choose
> ''''Maintenance'''' to ''''Server Tools'''', and then choose
> ''''Reinstall'''' to ''network'' & ''''Administration''''.
> 3) Click Next to proceed with the installation.
>
> Thanks for your understanding on this issue, please feel free to post back
> the results.
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
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>
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>
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>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: RWW Menu - No companyweb option
> | thread-index: AcX3YbKXvrUdd3kZQQy4rNJbpW30VQ==
> | X-WBNR-Posting-Host: 65.69.121.122
> | From: =?Utf-8?B?Qm9i?= <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | References: <DD625D30-2A7B-4DDC-99AA-BE8C584F3BD8@xxxxxxxxxxxxx>
> <tMb1pxj9FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
> <D262F656-1165-448B-9FF9-B6F52A82C93A@xxxxxxxxxxxxx>
> <iUh0MMu9FHA.832@xxxxxxxxxxxxxxxxxxxxx>
> | Subject: RE: RWW Menu - No companyweb option
> | Date: Fri, 2 Dec 2005 08:59:03 -0800
> | Lines: 258
> | Message-ID: <2E9E896C-95B3-4756-9EA1-6A1CCA938963@xxxxxxxxxxxxx>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227325
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | 1. Yes, I can view the company web when using 'https:(public IP):444'
> | 2. 'telnet (public IP) 444' seems to connect, but results in a blank
> | screen. I can access the site's folders using 'Network Places' and
> | 'https:(public IP):444'.
> |
> | ""Charles Yang [MSFT]"" wrote:
> |
> | > HI Bob,
> | >
> | > From your description, it seems the registry key is correct, but you
> still
> | > can not view the companyweb link on the RWW sites and the RWW sites
> works
> | > well internally. Here we want to know, if you can view the companyweb
> via
> | > https://FQDN or(server public IP):444. from the external computer?
> | >
> | > If possible, could you also use telnet Server public IP:444 from
> external
> | > computer to see what is the results.
> | >
> | > Thanks for your effort. I will be here waiting for your updates.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: RWW Menu - No companyweb option
> | > | thread-index: AcX2e53j1hC0aa+5Q2iMlrPvBpWFmA==
> | > | X-WBNR-Posting-Host: 69.53.132.250
> | > | From: =?Utf-8?B?Qm9i?= <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | > | References: <DD625D30-2A7B-4DDC-99AA-BE8C584F3BD8@xxxxxxxxxxxxx>
> | > <tMb1pxj9FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
> | > | Subject: RE: RWW Menu - No companyweb option
> | > | Date: Thu, 1 Dec 2005 05:32:04 -0800
> | > | Lines: 142
> | > | Message-ID: <D262F656-1165-448B-9FF9-B6F52A82C93A@xxxxxxxxxxxxx>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:226983
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | Registry values are correct.
> | > | Other answers:
> | > | 1. Companyweb works internally
> | > | 2. Sharepoint services are included in CEICW
> | > | 3. We are not using ISA, but an external firewall. Port settings
> seem OK.
> | > | 4. I CANNOT ping the companyweb from a remote computer
> | > | 5. There are no error event related to sharepoint services
> | > |
> | > |
> | > | ""Charles Yang [MSFT]"" wrote:
> | > |
> | > | > HI Bob,
> | > | >
> | > | > Welcome to SBS newsgroup.
> | > | >
> | > | > Issue description:
> | > | > ===========
> | > | >
> | > | > I understand that the companyweb link disappear from the RWW
> website
> | > after
> | > | > you apply the SBS 2003 SP1.
> | > | >
> | > | > Analyzing and suggestion:
> | > | > ============
> | > | >
> | > | > Before we go any further, please understand that by default we can
> not
> | > | > access the companyweb via https://[ip address]/companyweb, we need
> to
> | > | > access it via https://FQDN or (public IP address):444 if you have
> | > published
> | > | > the companyweb to the internet. Let us focus on the first issue.
> | > | >
> | > | > Generally speaking, the link on the RWW website is depend on the
> | > registry
> | > | > key value, it might be caused by some application have change the
> | > registry
> | > | > value, you can refer to my suggestion below:
> | > | >
> | > | >
> | >
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\A
> | > | > dminLinks \STS (for Administrators)
> | > | >
> | > | >
> | >
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\K
> | > | > WLinks\STS (for users)
> | > | >
> | > | > The above is two registry key locationsfor the RWW page, one for
> | > | > administrator and one for normal user, please check the value is
> set to
> | > 1.
> | > | >
> | > | > If it is set to 1, the link will be display on the RWW pages.
> | > | >
> | > | > By default, if the companyweb is installed correctly, and you can
> | > access
> | > | > the companyweb, the link will be display there. If the issue still
> | > exists,
> | > | > please help gather more information:
> | > | >
> | > | > 1. Do you encountered any problem when accessing it via
> | > https://companyweb
> | > | > on the internal client computer?
> | > | > 2. When you run CEICW, have you choose sharepoint services to make
> sure
> | > | > that the companyweb is published correctly?
> | > | > 3. Do you have ISA installed on your SBS 2003 server?
> | > | > 4. Is it possible for you to ping companyweb from client computer?
> | > | > 5. Is there any error event related to sharepoint services?
> | > | >
> | > | > We appreciate your effort on this issue, please feel free to post
> back
> | > your
> | > | > results. I am glad to be of assistance.
> | > | >
> | > | >
> | > | >
> | > | > Best regards,
> | > | >
> | > | > Charles Yang (MSFT)
> | > | >
> | > | > Microsoft CSS Online Newsgroup Support
> | > | >
> | > | > Get Secure! - www.microsoft.com/security
> | > | >
> | > | > ======================================================
> | > | > This newsgroup only focuses on SBS technical issues. If you have
> issues
> | > | > regarding other Microsoft products, you'd better post in the
> | > corresponding
> | > | > newsgroups so that they can be resolved in an efficient and timely
> | > manner.
> | > | > You can locate the newsgroup here:
> | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | > | >
> | > | > When opening a new thread via the web interface, we recommend you
> check
> | > the
> | > | > "Notify me of replies" box to receive e-mail notifications when
> there
> | > are
> | > | > any updates in your thread. When responding to posts via your
> | > newsreader,
> | > | > please "Reply to Group" so that others may learn and benefit from
> your
> | > | > issue.
.

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