RE: Slow file access

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Hi:
Thanks for your update.

Look forward to hearing how it goes!

Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Slow file access
| thread-index: AcX3TC7HyudmkXJlTXWZPrlHLFUYRg==
| X-WBNR-Posting-Host: 84.92.212.88
| From: "=?Utf-8?B?VG9ua3k=?=" <Tonky@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <F2533F93-7353-4532-BABE-5FEBCF60973F@xxxxxxxxxxxxx>
<tPdEofk9FHA.4028@xxxxxxxxxxxxxxxxxxxxx>
<D2A71AC2-ADAC-41D8-A69B-E6DE308CB376@xxxxxxxxxxxxx>
<vf3muZx9FHA.832@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Slow file access
| Date: Fri, 2 Dec 2005 06:25:02 -0800
| Lines: 246
| Message-ID: <173F7E2D-4C75-496B-BEB2-CDEE4EF50885@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227301
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks Edward
|
| I will look into these asap and post back. Thanks for keeping an eye on
the
| thread. It can be so frustrating when the lead goes cold!
|
| Have an enjoyable weekend too fromm all us Brits!
| --
| Always hands on and keen to learn.
|
|
| "Edward Tian" wrote:
|
| > Hi:
| > Thanks for your detailed reply!
| >
| > I agree with you that the problem is probably related to the user
profile.
| > Please take your time to perform the remaining steps and tell me the
| > outcome.
| >
| > Meanwhile, please try using the files and settings transfer wizard to
move
| > the profile from the original computer to a new one and see if the
problem
| > can be reproduced.
| >
| > 293118 HOW TO: Use Files and Settings Transfer Wizard in Windows XP
| > http://support.microsoft.com/default.aspx?scid=kb;EN-US;293118
| >
| > I look forward to your update. Please feel free to let me know if you
have
| > any questions or concerns.
| >
| > Have a nice weekend!
| >
| > Best Regards
| > Edward Tian(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Slow file access
| > | thread-index: AcX2YX4D+4lfooOoQKaH+xD6rk7RtQ==
| > | X-WBNR-Posting-Host: 84.92.212.88
| > | From: "=?Utf-8?B?VG9ua3k=?=" <Tonky@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <F2533F93-7353-4532-BABE-5FEBCF60973F@xxxxxxxxxxxxx>
| > <tPdEofk9FHA.4028@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: Slow file access
| > | Date: Thu, 1 Dec 2005 02:25:03 -0800
| > | Lines: 137
| > | Message-ID: <D2A71AC2-ADAC-41D8-A69B-E6DE308CB376@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:226946
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Thanks Edward
| > |
| > |
| > | 1. This issue does appear to be isolate to the one account.
| > | 2. Other Excel and other file types seem to be okay.
| > | 3. All documents are saved and accessed directly from a shared folder
on
| > the
| > | SBS Server.
| > | 4. The problem occurs no matter which PC this user logs onto.
| > | 5. I'll look at on next visit to client site.
| > | 6. I'll look at on next visit to client site.
| > |
| > | The problem occurs also with a local copy of the document.
| > |
| > | Is this a profile thing??
| > |
| > | Thanks
| > |
| > | Tonky
| > |
| > | --
| > | Always hands on and keen to learn.
| > |
| > |
| > | "Edward Tian" wrote:
| > |
| > | > Hi:
| > | > Thanks for posting here.
| > | >
| > | > From the description, I understand that one of your users in the
SBS
| > domain
| > | > will need to take a long time to access a particular Excel
document. If
| > I
| > | > am off base, please do let me know.
| > | >
| > | > To narrow down this issue, would you please help me gather the
| > following
| > | > information?
| > | > 1. Does this problem only occur on this specific user account?
| > | >
| > | > 2. Will it take a long time for this user to access other Excel
files
| > or
| > | > any other type of files?
| > | >
| > | > 3. Where is the location of the Excel file? Does it reside on the
SBS
| > | > Server or on the workstation which the problematic user logs on?
| > | >
| > | > 4. You mentioned that "I have tested this with about 10 other user
log
| > ons
| > | > and on different PC as they use Roaming profiles."
| > | >
| > | > My understanding is: The other users don't have this problem on
| > whichever
| > | > PC they log on. And the problematic user account has this problem
when
| > it
| > | > logs on different PC. Right?
| > | >
| > | > 5. If you create a new user account using Add User Wizard, will the
| > same
| > | > problem occur on this new account?
| > | >
| > | > 6. On the PC which the problematic user account logs on, can you
find
| > any
| > | > event log in the Event Viewer?
| > | >
| > | > Please understand that such kind of performance issue is hard to
| > | > troubleshoot and need much time to figure out the root case.
| > | > Thanks for your time and cooperation. Please feel free to let me
know
| > if
| > | > you have further concerns.
| > | >
| > | > Have a nice day!
| > | >
| > | > Best Regards
| > | > Edward Tian(MSFT)
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Slow file access
| > | > | thread-index: AcX19uaJxNrXIVUdQly11qYpjow/tA==
| > | > | X-WBNR-Posting-Host: 84.92.212.88
| > | > | From: "=?Utf-8?B?VG9ua3k=?=" <Tonky@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: Slow file access
| > | > | Date: Wed, 30 Nov 2005 13:42:02 -0800
| > | > | Lines: 15
| > | > | Message-ID: <F2533F93-7353-4532-BABE-5FEBCF60973F@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:226790
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Hi All
| > | > |
| > | > | One of my SBS 2003 customers has 15 clients, which overall works
very
| > | > well,
| > | > | however a frustrating niggle has cropped up that I can't figure
out.
| > | > |
| > | > | One user, accesses a particular Excel document an awful lot, but
it
| > | > takes
| > | > | much longer to open compared to other users. I have tested this
with
| > | > about 10
| > | > | other user log ons and on different PC as they use Roaming
profiles.
| > | > |
| > | > | Please help
| > | > |
| > | > |
| > | > | Thanks
| > | > | --
| > | > | Always hands on and keen to learn.
| > | > |
| > | >
| > | >
| > |
| >
| >
|

.



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