RE: Using Fax server with coverpage and Outlook 2003 problem



Hi,

Thanks for using the SBS newsgroup!

For your description, I understand that you have problem to send fax with
cover page using Outlook 2003. If I am off base, please don't hesitate to
let me know.

Please perform the steps below to try to send a Fax with cover page in
Outlook:

Step 1: Configuring Outlook 2003 to send faxes
===============================
1. Open Outlook.
2. Click Tools -> E-Mail Accounts.
3. Click "View or change existing e-mail accounts", and then click "Next"
4. Click "Add".
5. Click "Additional Server Types", and then click "Next".
6. Click "Fax Mail Transport", and then click "Next".
7. Click "OK" when you receive the following message:

The E-mail Account you have just added will not start until you choose Exit
from the File menu, and then restart Microsoft Outlook.

8. If you want to include a cover page when you send faxes from Outlook,
click "Fax Mail Transport", click "Change", click "Include a cover page
with faxes", and then click "OK".
9. Click "Finish", and then click "Close".

Step 2: Send a Fax
===============================
1. Open Outlook.
2. Click File, point to New, and then click Mail Message.
3. In the To.. field, specify the fax recipient.
4. Type the subject and body of the fax.
5. Click Send.

How about the result?

If the issue persists, please refer to the following KB article to try to
use Word to send fax, how about the result?

827707 HOW TO: Use Outlook Contacts with Mail Merge in Microsoft Office Word
http://support.microsoft.com/?id=827707

If the issue persists, please help me collect some screen shots for analyze
when reproduced the issue.

To make a screen shot:
A. Press Alt + Pr Scrn to capture a screen shot.
B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
C. Use Ctrl + V to paste the screen shot to the canvas.
D. From the File menu, go to Save and save as a JPG file.

You can paste the images in the newsgroup or mail it to me at
v-yanniw@xxxxxxxxxxxxx

Hope above information helps! I am happy to be assistance of you and look
forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
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--------------------
>Thread-Topic: Using Fax server with coverpage and Outlook 2003 problem
>thread-index: AcX47ikE3W59sCfOQbasLGWhuMna0A==
>X-WBNR-Posting-Host: 212.199.180.68
>From: =?Utf-8?B?RGVuaXMgTGFza292?= <DenisLaskov@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: Using Fax server with coverpage and Outlook 2003 problem
>Date: Sun, 4 Dec 2005 08:17:02 -0800
>Lines: 22
>Message-ID: <216278B1-D71B-4492-A0C3-D108B7F182EE@xxxxxxxxxxxxx>
>MIME-Version: 1.0
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>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227594
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>
>-- Hi all
>
>Configuration: Configured an exchange server under Win2003 SBS server.
Also
>Installed Fax server and users use Outlook 2003 to send faxes over
exchange.
>MAPI add-on of Fax service is added in all Outlook clients, and checked
also
>"Include a cover page with faxes" (i need send faxes with coverpage).
Users
>send faxes with graphical attachments only from Outlook, and they also fit
>the "Subject" and "Message Body" of an Outlook email-to-fax message.
>
>Problem: When any of users send a fax with coverpage and attachments,
there
>is 3 pages that fax sending:
>First one is a Cover Page with all personal information that needed, logo
>etc., also with the Subject from the email-to-fax Outlook message.
>Second one is almoust blank page with text from email-to-fax Message body
on
>the top
>Third one is a graphical attachment.
>So HOW may I enter this Message Body text from the email-to-fax Outlook
>message into the Cover Page?
>Thanks!
>
>Arcnet Ltd, Israel
>

.



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