Re: Activesync 3.8 and HTTP_401 error

HI,

Thanks for updates.

Based on my research, the issue should be related with many reason, please
refer to my suggestion below for some further testing and paste the
results.

Please double check your IE security settings. Because SBS Network
Configuration Wizard is an ActiveX control which will be downloaded from
server to client while running start.htm, if the security settings for
ActiceX control is "denied", you can not run it.

- Does the issue occur to the only client computer? Can you run the Network
Configuration Wizard on another client computer?

- Is the PDA only pointing to the IP address of the internal NIC for DNS?

- Was the SBS 2003 upgraded from SBS 2000 with IIS Lockdown or URLScan
installed? If so, either remove the URLScan security tool from the IIS
default Web site or modify the configuration of the tool to allow .exe
files.

Related information:

http://download.microsoft.com/download/d/6/1/d614788a-3ab3-4060-90ea-d64093c
090e1/SBS_RelNotes.htm#client_computers

- To further troubleshoot the issue, please send C:\Program Files\Microsoft
Windows Small Business Server\Clients\SBSNetSetup.log and
C:\Windows\Debug\NetSetup.log to me. They are both located at the PDA, then
paste the detailed log file to the newsgroup or send to me. Please make
sure that the files is got from your PDA not the SBS server. You can send
it to my mailbox v-chayan@xxxxxxxxxxxxx
-

Additional information:

838431 You receive an error message when you try to join your computer to a
Windows Small Business Server 2003 domain
http://support.microsoft.com/?id=838431


Thanks for your cooperate on this issue, please feel free to let me know
the results. I am glad to be of assistance.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Activesync 3.8 and HTTP_401 error
| thread-index: AcX5QzyYNerGEUACRB29MK6pqakp+w==
| X-WBNR-Posting-Host: 84.92.177.71
| From: =?Utf-8?B?RGF2ZSBT?= <DaveS@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <A9B35329-52B7-4D2A-BE82-ECDA3928F489@xxxxxxxxxxxxx>
<vultWNM6FHA.832@xxxxxxxxxxxxxxxxxxxxx>
<DBDBFB3A-A77D-45AF-A034-EED4A0E71173@xxxxxxxxxxxxx>
<#Iz1Cbl6FHA.2608@xxxxxxxxxxxxxxxxxxxx>
<1681D33F-51E7-4624-B846-722C2B7BFF41@xxxxxxxxxxxxx>
<u2HK5SH7FHA.1248@xxxxxxxxxxxxxxxxxxxx>
<0243EEE8-8277-413D-849B-F59D6ECB805D@xxxxxxxxxxxxx>
<036721B7-591F-4FD8-B18C-A3EAA12EA299@xxxxxxxxxxxxx>
<cLMCzaj7FHA.3328@xxxxxxxxxxxxxxxxxxxxx>
<3C5325DB-BF6B-49E3-8C85-E737E88EE5D4@xxxxxxxxxxxxx>
<HuIpqi78FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Activesync 3.8 and HTTP_401 error
| Date: Sun, 4 Dec 2005 18:26:02 -0800
| Lines: 313
| Message-ID: <0CDB7428-F894-4E99-8959-B4E9DF1B659D@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227674
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I get the 'run the wizard to complete the network setup' but then it
comes up
| with the following:
|
| The small business networking wizard was not installed. You may not be a
| member of the local administrators security group on this computer or
your
| local intranet security settings may be set too high. Click connect to
the
| network now to try again and click yes when prompted. If the wizard fails
to
| install, contact the person responsible for your network.
|
| I have done this several times to no avail.
|
| ""Charles Yang [MSFT]"" wrote:
|
| > Hi,
| >
| > Thanks for updates.
| >
| > It seems you did not join the PDA to the SBS domain, could you tell us
| > which kinds of error message you encountered when you use
connectcomputer?
| > Did you put the SBS as the DNS server on your PDA? Please also remove
any
| > proxy entry on the IE on the PDA. It might also cause the
connectcomputer
| > wizard not work.
| >
| > Please feel free to post back the results. This is important for us to
| > identify the issue. Thanks for your time to cooperate on this issue.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Activesync 3.8 and HTTP_401 error
| > | thread-index: AcXyhLTd9Qsl7IO4TnCsQBWrLeYL8Q==
| > | X-WBNR-Posting-Host: 84.92.177.71
| > | From: =?Utf-8?B?RGF2ZSBT?= <DaveS@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <A9B35329-52B7-4D2A-BE82-ECDA3928F489@xxxxxxxxxxxxx>
| > <vultWNM6FHA.832@xxxxxxxxxxxxxxxxxxxxx>
| > <DBDBFB3A-A77D-45AF-A034-EED4A0E71173@xxxxxxxxxxxxx>
| > <#Iz1Cbl6FHA.2608@xxxxxxxxxxxxxxxxxxxx>
| > <1681D33F-51E7-4624-B846-722C2B7BFF41@xxxxxxxxxxxxx>
| > <u2HK5SH7FHA.1248@xxxxxxxxxxxxxxxxxxxx>
| > <0243EEE8-8277-413D-849B-F59D6ECB805D@xxxxxxxxxxxxx>
| > <036721B7-591F-4FD8-B18C-A3EAA12EA299@xxxxxxxxxxxxx>
| > <cLMCzaj7FHA.3328@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Activesync 3.8 and HTTP_401 error
| > | Date: Sat, 26 Nov 2005 04:27:03 -0800
| > | Lines: 309
| > | Message-ID: <3C5325DB-BF6B-49E3-8C85-E737E88EE5D4@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:225661
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Charles,
| > |
| > | I have tried it with both SSL on and off. With regards to
authentication,
| > | I'm not sure what you mean? I also don't know how to ping from the
PDA.
| > You
| > | also mention adding the PDA to the domain but I don't know how to do
this
| > | either, it doesn't work using the connectcomputer method via a
browser.
| > |
| > | ""Charles Yang [MSFT]"" wrote:
| > |
| > | > Hi Dave,
| > | >
| > | > It seems you did not see my reply, could you refer to my suggestion
to
| > make
| > | > sure the authentication methods is right and you have not enable
the
| > SSL
| > | > connection between PDA and Exchange, it might cause some issue.
| > | >
| > | > FYI:
| > | >
| > | > Hi,
| > | >
| > | > Thanks for updates.
| > | >
| > | > I understand that when you sync with PDA with the Exchange server,
you
| > | > encountered the internet_31 error. After discussing with our SP, we
| > found
| > | > that the problem might not be related with the Exchange server,
however
| > | > please make sure that you did not enable the integrated
authentication
| > on
| > | > the Exchange OMA and Activesync virtual directory, please enable
basic
| > | > authentication on the OMA and Exchange activesync related Virtual
| > | > directory.
| > | >
| > | >
| > | > Although by default this error indicate the problem should be
caused by
| > | > your mobile operator but we need to narrow down the issue to make
the
| > issue
| > | > more clear that where the problem exists and it seems you can sync
with
| > | > outlook without no problem. Could you also test if you can ping the
SBS
| > | > server from the PDA, you can also try to see if you can access the
OMA
| > via
| > | > http://server ip name/OMA from the PDA. Do you encounter any
problem or
| > not?
| > | >
| > | > Please do not forget to change the IE setting to let your PDA join
to
| > the
| > | > SBS domain, please test if you have joined the PDA to SBS domain
via
| > | > connectcomputer wizard, does the issue still exists or not.
| > | >
| > | > Thanks for your effort on this issue, please feel free to post back
| > your
| > | > results. I am glad to help you.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Activesync 3.8 and HTTP_401 error
| > | > | thread-index: AcXuKwi1nlzEgTjLSeGSCHVN3zqFRg==
| > | > | X-WBNR-Posting-Host: 84.92.177.71
| > | > | From: =?Utf-8?B?RGF2ZSBT?= <DaveS@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | References: <A9B35329-52B7-4D2A-BE82-ECDA3928F489@xxxxxxxxxxxxx>
| > | > <vultWNM6FHA.832@xxxxxxxxxxxxxxxxxxxxx>
| > | > <DBDBFB3A-A77D-45AF-A034-EED4A0E71173@xxxxxxxxxxxxx>
| > | > <#Iz1Cbl6FHA.2608@xxxxxxxxxxxxxxxxxxxx>
| > | > <1681D33F-51E7-4624-B846-722C2B7BFF41@xxxxxxxxxxxxx>
| > | > <u2HK5SH7FHA.1248@xxxxxxxxxxxxxxxxxxxx>
| > | > <0243EEE8-8277-413D-849B-F59D6ECB805D@xxxxxxxxxxxxx>
| > | > | Subject: Re: Activesync 3.8 and HTTP_401 error
| > | > | Date: Sun, 20 Nov 2005 15:35:04 -0800
| > | > | Lines: 281
| > | > | Message-ID: <036721B7-591F-4FD8-B18C-A3EAA12EA299@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:224013
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | I read another article which talked about switching off the
| > certificate
| > | > | checking facility on the PDA and I have done this but still no
luck.
| > The
| > | > | strange thing is that I can access OMA and OWA on my PDA through
the
| > | > cradle
| > | > | without any problem. I am beginning to think that it is a user
| > account
| > | > | problem.
| > | > |
| > | > | "Dave S" wrote:
| > | > |
| > | > | > Thanks for the info, however I have exported the certificates
and I
| > | > have
| > | > | > tried all the types and imported them to the PDA but it still
has
| > the
| > | > | > internet_31 error. I know everthing else is okay i.e. the
| > connection as
| > | > I can
| > | > | > browse the net etc when it is plugged in to the cradle. I can
see
| > the
| > | > | > certificates on the PDA but still no connection.
| > | > | >
| > | > | > Any more ideas?
| > | > | >
| > | > | > "MDBJ" wrote:
| > | > | >
| > | > | > > method I used, was exported the certificate (509 format?)
| > | > | > > and copied it onto a SD card, put that in my PPC and clicked
it.
| > | > | > > my ppc asked if I wanted to import the cert.
| > | > | > >
| > | > | > > to export once made.
| > | > | > > sbs server->certmanager->trusted root certificates-> your
| > cert->right
| > | > click
| > | > | > > "export cert"
| > | > | > > (first option worked for me) and copy that over to your PPC
| > | > | > >
| > | > | > > "Dave S" <DaveS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > | > | > > news:1681D33F-51E7-4624-B846-722C2B7BFF41@xxxxxxxxxxxxxxxx
| > | > | > > > MDBJ,
| > | > | > > >
| > | > | > > > I have run the wizard and made a certificate. What I'm not
sure
| > | > about is
| > | > | > > > the
| > | > | > > > importing to the PDA as it still isn't working correctly.
| > | > | > > >
| > | > | > > > Can you help?
| > | > | > > >
| > | > | > > > "MDBJ" wrote:
| > | > | > > >
| > | > | > > >> make a certificate.. import it into the PPC-- it's easy.
| > | > | > > >> go to the ceicw and run it, "create a new certificate"
| > | > | > > >>
| > | > | > > >>
| > | > | > > >>
| > | > | > > >> "Dave S" <DaveS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > | > | > > >> news:DBDBFB3A-A77D-45AF-A034-EED4A0E71173@xxxxxxxxxxxxxxxx
| > | > | > > >> > Thanks for your help.
| > | > | > > >> >
| > | > | > > >> > I changed the server name to ****.local within
activesync on
| > the
| > | > PDA
| > | > | > > >> > and
| > | > | > > >> > this has changed the error code to internet_31. After
| > searching
| > | > | > > >> > extensively,
| > | > | > > >> > I have come to the conclusion that there is a problem
with
| > | > synching to
| > | > | > > >> > exchange 2003 using the cradle and USB which nobody
seems to
| > | > know the
| > | > | > > >> > answer
| > | > | > > >> > to as yet except that it requires a certificate.
|

.

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