Re: Tivo Wireless Adapter Brings Down Whole SBS 2000 Network



Dave,

I finally got to a senior tech support rep at Linksys that seemed to
understand what was going on and he had me change many setting including
select an IP address automatically to a specific IP address and that seems to
have done the trick.

I then went to the Linksys website and downloaded the latest firmware for my
wireless router and that allowed my wireless usb network adapter to work
properly to connect my Tivo to my network.

This was quite the ordeal.

Thanks again.


Rick Bellefond
RB Data Services

"Dave Nickason [SBS MVP]" wrote:

> This makes perfect sense that the server got a dhcp-assigned IP from the
> Linsksys, and now it's acting finicky about getting one from the cable
> modem.
>
> I would try r-clicking the server's external NIC and choosing "Repair,"
> which does the ipconfig /renew plus several other resets of networking
> components. My guess is that will work, but if it doesn't, I'd connect
> everything as you expect to leave it and reboot the SBS. I'm thinking maybe
> the RR guy is right that it's a DHCP thing. Two comments:
>
> - I'm not familiar with that particular Linksys, but I'd be trying to use a
> static IP on the external NIC of the SBS. Although this happened in a way
> that someone could consider to have been other than business related, the
> fact remains that you're relying on a simple and low cost device to be doing
> DHCP to that server, something I'd personally prefer to avoid.
>
> - Resist the temptation to start messing with settings or anything else on
> the SBS (other than maybe switching that external NIC to a fixed IP).
> Remember, nothing has changed on that server since it was in a working
> configuration, so I would absolutely not start messing with ISA or anything
> else in the absence of a very good reason for doing so. And if you can't
> resist the temptation, at least document any change you made. As nearly as
> I can tell everything that changed was on that Linksys, so fix it on that
> side of the SBS.
>
>
> "Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:76CD9D06-1DD6-42D9-9A66-0FD5CDCB4375@xxxxxxxxxxxxxxxx
> >I am running SBS 2000 with all of the latest patches and a Linksys wireless
> > router, model WRT54G. This has been a fairly stable network for the last
> > 2
> > 1/2 years.
> >
> > I connect to the internet through Road Runner.
> >
> > I thought that it would be fun to connect my Tivo to the network so that
> > it
> > would not need to use a phone line. I purchased a Netgear wireless usb
> > adapter from the list of supported adapters that tivo lists on their
> > website.
> >
> > When I plugged the adapter into the usb port on the back of the tivo it
> > was
> > immediately detected.
> >
> > It saw my network name (SSID ??) and asked if I wanted to configure it for
> > that network. I said yes and the system began to configure and then just
> > froze.
> >
> > At this point I could not access the internet from any pc on the network.
> >
> > I shut down my server and powered everything off and then powered up the
> > cable modem, then router and then started up my server.
> >
> > Still no luck.
> >
> > I called Linksys tech support and they said that it was a connection issue
> > and that I should call Road Runner.
> >
> > I spoke with level two support at Road Runner and they had me try
> > disconecting from the router and going directly from cable modem to the
> > server to see if I could access the internet. I could not. I then tried
> > running the cable from the cable modem directly into a workstation which
> > runs
> > Windows XP Pro. I could access the internet this way.
> >
> > He then had me run the cable directly from cable modem into the server and
> > go to a command prompt and type in "ipconfig /renew"
> >
> > We got an error message saying that the "DCHP Server was unreachable"
> > which
> > I thought was my router.
> >
> > At that poiint he thought that maybe the unsuccessful installation of the
> > tivo usb wireless network adapter might have corrupted some of my DCHP
> > setting including maybe the scope settings.
> >
> > He then said that he did not have any idea as to how to fix my issue and
> > suggested that I contact Microsoft.
> >
> > Help!! Any idea as to what has happened and how I can fix it so that I
> > can
> > get my network back and be able to access the internet from each pc?
> >
> > Thanks.
> >
> >
> > Rick Bellefond
> > RB Data Services
>
>
>
.



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