RE: Slow file access
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Fri, 02 Dec 2005 08:00:07 GMT
Hi:
Thanks for your detailed reply!
I agree with you that the problem is probably related to the user profile.
Please take your time to perform the remaining steps and tell me the
outcome.
Meanwhile, please try using the files and settings transfer wizard to move
the profile from the original computer to a new one and see if the problem
can be reproduced.
293118 HOW TO: Use Files and Settings Transfer Wizard in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;293118
I look forward to your update. Please feel free to let me know if you have
any questions or concerns.
Have a nice weekend!
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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--------------------
| Thread-Topic: Slow file access
| thread-index: AcX2YX4D+4lfooOoQKaH+xD6rk7RtQ==
| X-WBNR-Posting-Host: 84.92.212.88
| From: "=?Utf-8?B?VG9ua3k=?=" <Tonky@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <F2533F93-7353-4532-BABE-5FEBCF60973F@xxxxxxxxxxxxx>
<tPdEofk9FHA.4028@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Slow file access
| Date: Thu, 1 Dec 2005 02:25:03 -0800
| Lines: 137
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| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:226946
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks Edward
|
|
| 1. This issue does appear to be isolate to the one account.
| 2. Other Excel and other file types seem to be okay.
| 3. All documents are saved and accessed directly from a shared folder on
the
| SBS Server.
| 4. The problem occurs no matter which PC this user logs onto.
| 5. I'll look at on next visit to client site.
| 6. I'll look at on next visit to client site.
|
| The problem occurs also with a local copy of the document.
|
| Is this a profile thing??
|
| Thanks
|
| Tonky
|
| --
| Always hands on and keen to learn.
|
|
| "Edward Tian" wrote:
|
| > Hi:
| > Thanks for posting here.
| >
| > From the description, I understand that one of your users in the SBS
domain
| > will need to take a long time to access a particular Excel document. If
I
| > am off base, please do let me know.
| >
| > To narrow down this issue, would you please help me gather the
following
| > information?
| > 1. Does this problem only occur on this specific user account?
| >
| > 2. Will it take a long time for this user to access other Excel files
or
| > any other type of files?
| >
| > 3. Where is the location of the Excel file? Does it reside on the SBS
| > Server or on the workstation which the problematic user logs on?
| >
| > 4. You mentioned that "I have tested this with about 10 other user log
ons
| > and on different PC as they use Roaming profiles."
| >
| > My understanding is: The other users don't have this problem on
whichever
| > PC they log on. And the problematic user account has this problem when
it
| > logs on different PC. Right?
| >
| > 5. If you create a new user account using Add User Wizard, will the
same
| > problem occur on this new account?
| >
| > 6. On the PC which the problematic user account logs on, can you find
any
| > event log in the Event Viewer?
| >
| > Please understand that such kind of performance issue is hard to
| > troubleshoot and need much time to figure out the root case.
| > Thanks for your time and cooperation. Please feel free to let me know
if
| > you have further concerns.
| >
| > Have a nice day!
| >
| > Best Regards
| > Edward Tian(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Slow file access
| > | thread-index: AcX19uaJxNrXIVUdQly11qYpjow/tA==
| > | X-WBNR-Posting-Host: 84.92.212.88
| > | From: "=?Utf-8?B?VG9ua3k=?=" <Tonky@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Slow file access
| > | Date: Wed, 30 Nov 2005 13:42:02 -0800
| > | Lines: 15
| > | Message-ID: <F2533F93-7353-4532-BABE-5FEBCF60973F@xxxxxxxxxxxxx>
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| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:226790
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi All
| > |
| > | One of my SBS 2003 customers has 15 clients, which overall works very
| > well,
| > | however a frustrating niggle has cropped up that I can't figure out.
| > |
| > | One user, accesses a particular Excel document an awful lot, but it
| > takes
| > | much longer to open compared to other users. I have tested this with
| > about 10
| > | other user log ons and on different PC as they use Roaming profiles.
| > |
| > | Please help
| > |
| > |
| > | Thanks
| > | --
| > | Always hands on and keen to learn.
| > |
| >
| >
|
.
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