RE: Sharepoint Services - Missing Document Issue

Hi,

Thanks for letting us know that the issue was resosolved by my suggestion.

Sorry for any inconvenient, please feel free here. Have a nice day!


Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
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--------------------
| Thread-Topic: Sharepoint Services - Missing Document Issue
| thread-index: AcX2nopLyfZilTAYSU+gs+EuU0S+Hw==
| X-WBNR-Posting-Host: 66.228.196.130
| From: "=?Utf-8?B?RGVyZWsgSG9mZm1hbg==?="
<DerekHoffman@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <3F8B5161-B347-459C-BF9D-9A85290617B4@xxxxxxxxxxxxx>
<S0TZT5Z5FHA.3076@xxxxxxxxxxxxxxxxxxxxx>
<9D16A35A-47EA-4887-A6EC-3016EDE5E0E1@xxxxxxxxxxxxx>
<Ycee0co5FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Sharepoint Services - Missing Document Issue
| Date: Thu, 1 Dec 2005 09:42:03 -0800
| Lines: 292
| Message-ID: <EAE3E88F-5294-4190-BC47-A5EBA735A269@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 8bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227052
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Through trial and error, it was determined that the problem was in fact
| isolated to only one document library in the Sharepoint Site.
|
| Created a new document library in the same Sharepoint Site, copied all of
| the files from the old library to the new one, and deleted the old
library.
|
| Thank you for all your help. It was one your suggestions that let to the
| current solution.
|
| ""Charles Yang [MSFT]"" wrote:
|
| > Hi,
| >
| > Thanks for updates.
| >
| > The issue seems too wired, in order to clarify the issue, please help
| > perform the steps below:
| >
| > 1. If you just search the file on companyweb on the computer you just
| > upload the file, could you find the file or not? Can you find the file
on
| > the \\companyweb on that computer?
| > 2. Please kindly check the anti-virus software, it might be caused by
the
| > anti-virus software, you can stop the anti-virus software temporally to
see
| > if the problem can be resolved.
| > 3. If possible, please create a new sharepoint site on your SBS 2003 as
a
| > test, to see if you can reproduce the issue on that new site.
| > 4. Please also attach a screenshot to the newsgroup. You can
send
| > the screenshot to v-chayan@xxxxxxxxxxxxx
| > 5. If this occur on all other computer except the one which
upload
| > the file, the issue might be caused by the network issue or anti-virus
| > software issue.

| >
| > Thanks for your effort on this issue. I am currently researching on
this
| > issue also. Please feel free to post back your results. I am glad to be
of
| > assistance.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Sharepoint Services - Missing Document Issue
| > | thread-index: AcXmK+iUABu+Vsy0QTqiD5sbnJZNbg==
| > | X-WBNR-Posting-Host: 66.228.196.130
| > | From: "=?Utf-8?B?RGVyZWsgSG9mZm1hbg==?="
| > <DerekHoffman@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <3F8B5161-B347-459C-BF9D-9A85290617B4@xxxxxxxxxxxxx>
| > <S0TZT5Z5FHA.3076@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: Sharepoint Services - Missing Document Issue
| > | Date: Thu, 10 Nov 2005 11:21:11 -0800
| > | Lines: 173
| > | Message-ID: <9D16A35A-47EA-4887-A6EC-3016EDE5E0E1@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 8bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:221030
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > |
| > |
| > | ""Charles Yang [MSFT]"" wrote:
| > |
| > | > HI Derek,
| > | >
| > | > Welcome to SBS newsgroup.
| > | >
| > | > Issue description:
| > | > ==============
| > | >
| > | > I understand that you encountered problem to find which store on
the
| > | > companyweb.
| > | >
| > | > Analyzing and suggestion:
| > | > ==============
| > | >
| > | > Generally speaking, when you save file on the sharepoint website,
the
| > files
| > | > will be saved in a sharepoint database which could not be seen on
the
| > | > physical location. Also as I know, it need some time for the SQL
| > database
| > | > to updates. So it is the normal behavior for some one to see that
file
| > | > after some time.
| > | >
| > | > In order to clarify the issue more clearly, please follow the steps
| > below:
| > | >
| > | > A. Open the companyweb on the SBS server, then save a file to
documents
| > | > library.
| > |
| > | Done, saved a file called ââ?¬â?? "Testing the lost file issue.rtf".
| > |
| > | > B. Then logon one of the client computers then access the
companyweb,
| > could
| > | > you find the file on the documents library or not? If you wait for
| > about
| > | > one or two minute does the issue still exists or not?
| > |
| > | It was there when I went back to my computer and went through
explorer to
| > | find.
| > |
| > | > 1. Please also clarify if the issue occurs on the same computer or
not?
| > You
| > | > can save it on the companyweb then try to search to see if you can
see
| > that
| > | > documents when you access the companyweb on that computer.
| > |
| > | All computers seem to be having this problem. Now I have a file that
I
| > saved
| > | from my computer that is nowhere to be found. I�ve looked
through
| > Excel,
| > | through Sharepoint search, through explorer, and looked for it on the
SBS
| > | Server itself.
| > |
| > | > 2. Is there any error message in the event view?
| > |
| > | No error messages.
| > | However, when you try to save the file a second time, you receive a
| > message
| > | that tells you the file already exists and asks if you want to
replace it.
| > |
| > | > 3. Can you reproduce the issue every time or it just occurs some
time
| > and
| > | > only occurs on some special user or all user accounts?
| > |
| > | At this point I would say it happens every time. I just did a trial
run
| > on a
| > | file, created and saved through Excel (this happens with Word as
well).
| > All
| > | users.
| > |
| > | > 4. Does the issue occur when you save the documents to other
library or
| > not?
| > | >
| > |
| > | Yes, we have another document library, "Scanned Documents" that this
| > occurs
| > | with as well. We only use two document libraries, "Shared" and
"Scanned
| > | Documents".
| > |
| > | > I really appreciate your effort on this issue; please feel free to
post
| > | > back your results. We are glad to be of further assistance.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Sharepoint Services - Missing Document Issue
| > | > | thread-index: AcXlbuyyNOjkbLSDTCu0xXiDxXAn5w==
| > | > | X-WBNR-Posting-Host: 66.228.196.130
| > | > | From: "=?Utf-8?B?RGVyZWsgSG9mZm1hbg==?=" <Derek
| > | > Hoffman@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: Sharepoint Services - Missing Document Issue
| > | > | Date: Wed, 9 Nov 2005 12:48:23 -0800
| > | > | Lines: 26
| > | > | Message-ID: <3F8B5161-B347-459C-BF9D-9A85290617B4@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 8bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:220590
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | When one individual saves a document to a document library, i.e.
| > | > | "Companweb\Shared", there are times when from another computer
the
| > file
| > | > is
| > | > | not able to be found. Once the file is saved a second time the
| > likelihood
| > | > of
| > | > | finding the file from another computer increases.
| > | > |
| > | > | Example -
| > | > | UserA creates an Excel file while working in his office
| > | > | He saves the file through Excel to "Companweb\Shared"
| > | > |
| > | > | UserB later wants to update the file.
| > | > | She opens Excel, goes to "Companweb\Shared", and does not see
the
| > file
| > | > listed
| > | > | She goes to the "http://Companyweb"; web site and searches for the
| > | > document
| > | > | and canÃ?¢ââ??‰â??¢t find it.
| > | > |
| > | > | UserA can open the file on his computer and save it again by
using
| > the
| > | > | dropdown list for most recently used selections (on the File menu
in
|

.

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