RE: RWW Menu - No companyweb option
- From: Bob <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 1 Dec 2005 05:32:04 -0800
Registry values are correct.
Other answers:
1. Companyweb works internally
2. Sharepoint services are included in CEICW
3. We are not using ISA, but an external firewall. Port settings seem OK.
4. I CANNOT ping the companyweb from a remote computer
5. There are no error event related to sharepoint services
""Charles Yang [MSFT]"" wrote:
> HI Bob,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ===========
>
> I understand that the companyweb link disappear from the RWW website after
> you apply the SBS 2003 SP1.
>
> Analyzing and suggestion:
> ============
>
> Before we go any further, please understand that by default we can not
> access the companyweb via https://[ip address]/companyweb, we need to
> access it via https://FQDN or (public IP address):444 if you have published
> the companyweb to the internet. Let us focus on the first issue.
>
> Generally speaking, the link on the RWW website is depend on the registry
> key value, it might be caused by some application have change the registry
> value, you can refer to my suggestion below:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\A
> dminLinks \STS (for Administrators)
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\K
> WLinks\STS (for users)
>
> The above is two registry key locationsfor the RWW page, one for
> administrator and one for normal user, please check the value is set to 1.
>
> If it is set to 1, the link will be display on the RWW pages.
>
> By default, if the companyweb is installed correctly, and you can access
> the companyweb, the link will be display there. If the issue still exists,
> please help gather more information:
>
> 1. Do you encountered any problem when accessing it via https://companyweb
> on the internal client computer?
> 2. When you run CEICW, have you choose sharepoint services to make sure
> that the companyweb is published correctly?
> 3. Do you have ISA installed on your SBS 2003 server?
> 4. Is it possible for you to ping companyweb from client computer?
> 5. Is there any error event related to sharepoint services?
>
> We appreciate your effort on this issue, please feel free to post back your
> results. I am glad to be of assistance.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
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> | Thread-Topic: RWW Menu - No companyweb option
> | thread-index: AcX1w88z79Uny/nBS92KI5KDBPQj6w==
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> | From: =?Utf-8?B?Qm9i?= <Bob@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: RWW Menu - No companyweb option
> | Date: Wed, 30 Nov 2005 07:36:19 -0800
> | Lines: 9
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> |
> | After installing SBS2003-SP1, the companyweb option on the RWW menu
> | disappearred (it had been present prior to SP1). Attempting to access
> the
> | companyweb directly (https://[ip address]/companyweb) gives me the
> following
> | error: "HTTP Error 403.6 - Forbidden: IP address of the client has been
> | rejected".
> |
> | No IP addresses are being blocked in IIS. Also, I have reinstalled the
> SP,
> | rerun the Internet/email wizard many times, and changed the registry
> (portal
> | entry) to display the companyweb.
> |
>
>
.
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