Re: Remote Assistance User Acceptance exclusion
- From: "Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
- Date: Wed, 30 Nov 2005 08:42:07 -0600
No worries. You're on your way now .... you can open multiple RDP connection
from your workstation to these unmanned machines from your workstation and
do what you need to do.
You can also access these machines from a remote location over the internet
via Remote Web Workplace, or from the Client Computers page of Server
Management by right clicking on the computer name, and making the
appropriate selection.
Cheers.
--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius
"Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:10D0EB79-6BC6-4A50-A065-21C917ED1FB3@xxxxxxxxxxxxxxxx
> Les,
>
> thanks for pointing that out for me. In the past I had logged on using a
> different logon than that of the console session on Workstation, the
> workstation has its own specific logon (not user specific). The result was
> that the existing session would be shut down to allow me to log on
> remotely.
> This was a big problem for me as certain apps failed during the process
> and
> the machine had to be manually booted.
>
> It never occured to me that I could log into the workstation with the
> workstation specific logon and see the open session.....DOH!!
> Don't ask me why I never thought to do this...I just didn't....kind of
> kicking myself now.....It's been a very long year.
>
> Thanks Very Much
> Steve
>
>
>
> the problem I have had in the past with RDP is that
>
>
>
>
> "Les Connor [SBS Community Member - SBS M" wrote:
>
>> You don't actually need the /console switch for XP (but it does you no
>> harm
>> either), as there is only one session. W2k3 server has 3 sessions, so the
>> console switch has value there.
>>
>> --
>> Les Connor [SBS Community Member - SBS MVP]
>> -----------------------------------------------------------
>> SBS Rocks !
>> ----------------------
>> "Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
>> understand." - Confucius
>>
>>
>> "Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:86D724CA-A881-4ABC-B8CB-48834D2255F4@xxxxxxxxxxxxxxxx
>> > Les,
>> >
>> > machines are XP Pro.
>> > I remembered a switch that would allow me to log onto the console
>> > instead
>> > of
>> > creating a new session.
>> >
>> > mstsc /v:SERVERNAME /console
>> >
>> > I tried this on the machines concerened and it worked. So it looks
>> > like I
>> > answered this one myself.
>> >
>> > Sorry if I didn't explain myself real well and thanks for your time.
>> >
>> > Steve
>> >
>> > "Les Connor [SBS Community Member - SBS M" wrote:
>> >
>> >> Providing they are XP Pro OSes on these boxes ...
>> >>
>> >> from your workstation, Start | run > mstsc
>> >>
>> >> Enter the ip address or name of the workstation you want to remote to.
>> >> Log in as the user who is currently logged in, and you take over that
>> >> session.
>> >> When you're done (if you don't want to log off) use Start > disconnect
>> >> or
>> >> just click the big red x. Your session remains running, with the
>> >> applications you had open, still open.
>> >>
>> >> If they're not XP Pro, or WS 2k or 2k3 OS's, make them so.
>> >>
>> >> --
>> >> Les Connor [SBS Community Member - SBS MVP]
>> >> -----------------------------------------------------------
>> >> SBS Rocks !
>> >> ----------------------
>> >> "Tell me and I'll forget. Show me and I'll remember. Involve me and
>> >> I'll
>> >> understand." - Confucius
>> >>
>> >>
>> >> "Les Connor [SBS Community Member - SBS MVP]"
>> >> <les.connor@xxxxxxxxxxxx>
>> >> wrote in message news:e$s9$VU9FHA.4036@xxxxxxxxxxxxxxxxxxxxxxx
>> >> > Interactively? You log on to the desktop and you *are* the user.
>> >> > Can't
>> >> > get
>> >> > more interactive than that ;-). View it as a KVM extension to
>> >> > whererver
>> >> > you are. and I mean *wherever* you are.
>> >> >
>> >> > But don't get too excited yet. The earlier questions are important.
>> >> > What
>> >> > OS are these workstations, and are they joined to your sbs domain?
>> >> >
>> >> > Do you have SBS 2003? You seem to be unaware of some of the most
>> >> > useful
>> >> > features.
>> >> >
>> >> > --
>> >> > Les Connor [SBS Community Member - SBS MVP]
>> >> > -----------------------------------------------------------
>> >> > SBS Rocks !
>> >> > ----------------------
>> >> > "Tell me and I'll forget. Show me and I'll remember. Involve me and
>> >> > I'll
>> >> > understand." - Confucius
>> >> >
>> >> >
>> >> > "Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> > news:A6D9E7C0-D7F4-4439-A510-B5DFCBE996EF@xxxxxxxxxxxxxxxx
>> >> >> Sorry for not being more specific as I had 3 things on the go at
>> >> >> the
>> >> >> time
>> >> >> of
>> >> >> writing the last reply.
>> >> >>
>> >> >> Is there a way to use RDP to access a client interactively? ie. In
>> >> >> a
>> >> >> similar
>> >> >> way to Remote assistance.
>> >> >>
>> >> >>
>> >> >> Regards
>> >> >> Steve
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >> "Les Connor [SBS Community Member - SBS M" wrote:
>> >> >>
>> >> >>> Well, that doesn't really answer the question in a network
>> >> >>> infrastructure
>> >> >>> type of way ;-).
>> >> >>>
>> >> >>> But, presuming they're part of your lan and are WS2k/3k or XP Pro,
>> >> >>> you
>> >> >>> should be able to use RDP. (remote desktop)
>> >> >>>
>> >> >>> I'm not sure if srvany works on XP (but I think it does); if it
>> >> >>> does
>> >> >>> then
>> >> >>> you may be able to run this app as a service.
>> >> >>>
>> >> >>> --
>> >> >>> Les Connor [SBS Community Member - SBS MVP]
>> >> >>> -----------------------------------------------------------
>> >> >>> SBS Rocks !
>> >> >>> ----------------------
>> >> >>> "Tell me and I'll forget. Show me and I'll remember. Involve me
>> >> >>> and
>> >> >>> I'll
>> >> >>> understand." - Confucius
>> >> >>>
>> >> >>>
>> >> >>> "Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> >> >>> message
>> >> >>> news:8B5B1FA6-E2BD-4E79-9724-532955B87586@xxxxxxxxxxxxxxxx
>> >> >>> > Hi Les,
>> >> >>> >
>> >> >>> >
>> >> >>> > There are 2 machines which I need to access on the LAN (SBS2003
>> >> >>> > Network).
>> >> >>> > Our office layout is a bit strange in that it is split into two
>> >> >>> > areas.
>> >> >>> > It
>> >> >>> > is
>> >> >>> > more practical for me to manage these machines remotely then to
>> >> >>> > have
>> >> >>> > to go
>> >> >>> > and access them physically.
>> >> >>> >
>> >> >>> > These machines run disbursement management Apps which shut down
>> >> >>> > if
>> >> >>> > the
>> >> >>> > machine is logged off (can not run as a service as startup) so
>> >> >>> > RDP
>> >> >>> > is
>> >> >>> > not
>> >> >>> > really a solution for us.
>> >> >>> > Hence VNC. I really like the way that Remote assistance works
>> >> >>> > and
>> >> >>> > feels as
>> >> >>> > well as the point that it is a native product to MS.
>> >> >>> >
>> >> >>> > Any thoughts?
>> >> >>> >
>> >> >>> > Regards
>> >> >>> > Steve
>> >> >>> >
>> >> >>> > Les Connor [SBS Community Member - SBS M" wrote:
>> >> >>> >
>> >> >>> >> Steve,
>> >> >>> >>
>> >> >>> >> What OS are the machines, and where are they located in
>> >> >>> >> relation
>> >> >>> >> to
>> >> >>> >> the
>> >> >>> >> network they are on, and in relation to where you want to
>> >> >>> >> manage
>> >> >>> >> them
>> >> >>> >> from.
>> >> >>> >>
>> >> >>> >> i.e. (possible answer) - the machines are windows xp pro, are
>> >> >>> >> workstations
>> >> >>> >> attached to an SBS network. I want to manage them from a remote
>> >> >>> >> location
>> >> >>> >> over the internet.
>> >> >>> >>
>> >> >>> >> --
>> >> >>> >> Les Connor [SBS Community Member - SBS MVP]
>> >> >>> >> -----------------------------------------------------------
>> >> >>> >> SBS Rocks !
>> >> >>> >> ----------------------
>> >> >>> >> "Tell me and I'll forget. Show me and I'll remember. Involve me
>> >> >>> >> and
>> >> >>> >> I'll
>> >> >>> >> understand." - Confucius
>> >> >>> >>
>> >> >>> >>
>> >> >>> >> "Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> >> >>> >> message
>> >> >>> >> news:BDFC21D4-7A83-4DE6-9B69-4F0CD43FFF88@xxxxxxxxxxxxxxxx
>> >> >>> >> > Hello,
>> >> >>> >> >
>> >> >>> >> > We use Remote assistance for most of our support tasks and
>> >> >>> >> > have
>> >> >>> >> > a
>> >> >>> >> > couple
>> >> >>> >> > of
>> >> >>> >> > machines that are not manned by a human being.
>> >> >>> >> >
>> >> >>> >> > At the moment we are having to use VNC to provide support on
>> >> >>> >> > these
>> >> >>> >> > machines
>> >> >>> >> > as I haven't been able to find a way to make remote
>> >> >>> >> > assistance
>> >> >>> >> > work
>> >> >>> >> > without
>> >> >>> >> > someone physically acceting the remote assistance invite.
>> >> >>> >> >
>> >> >>> >> > Does anyone know how to access a machine using remote
>> >> >>> >> > assistance
>> >> >>> >> > but
>> >> >>> >> > with
>> >> >>> >> > any end user interaction?
>> >> >>> >> >
>> >> >>> >> > Thanks
>> >> >>> >> > Steve
>> >> >>> >>
>> >> >>> >>
>> >> >>> >>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>
.
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