Re: Remote Assistance User Acceptance exclusion

Well, that doesn't really answer the question in a network infrastructure
type of way ;-).

But, presuming they're part of your lan and are WS2k/3k or XP Pro, you
should be able to use RDP. (remote desktop)

I'm not sure if srvany works on XP (but I think it does); if it does then
you may be able to run this app as a service.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8B5B1FA6-E2BD-4E79-9724-532955B87586@xxxxxxxxxxxxxxxx
> Hi Les,
>
>
> There are 2 machines which I need to access on the LAN (SBS2003 Network).
> Our office layout is a bit strange in that it is split into two areas. It
> is
> more practical for me to manage these machines remotely then to have to go
> and access them physically.
>
> These machines run disbursement management Apps which shut down if the
> machine is logged off (can not run as a service as startup) so RDP is not
> really a solution for us.
> Hence VNC. I really like the way that Remote assistance works and feels as
> well as the point that it is a native product to MS.
>
> Any thoughts?
>
> Regards
> Steve
>
> Les Connor [SBS Community Member - SBS M" wrote:
>
>> Steve,
>>
>> What OS are the machines, and where are they located in relation to the
>> network they are on, and in relation to where you want to manage them
>> from.
>>
>> i.e. (possible answer) - the machines are windows xp pro, are
>> workstations
>> attached to an SBS network. I want to manage them from a remote location
>> over the internet.
>>
>> --
>> Les Connor [SBS Community Member - SBS MVP]
>> -----------------------------------------------------------
>> SBS Rocks !
>> ----------------------
>> "Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
>> understand." - Confucius
>>
>>
>> "Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:BDFC21D4-7A83-4DE6-9B69-4F0CD43FFF88@xxxxxxxxxxxxxxxx
>> > Hello,
>> >
>> > We use Remote assistance for most of our support tasks and have a
>> > couple
>> > of
>> > machines that are not manned by a human being.
>> >
>> > At the moment we are having to use VNC to provide support on these
>> > machines
>> > as I haven't been able to find a way to make remote assistance work
>> > without
>> > someone physically acceting the remote assistance invite.
>> >
>> > Does anyone know how to access a machine using remote assistance but
>> > with
>> > any end user interaction?
>> >
>> > Thanks
>> > Steve
>>
>>
>>


.

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