Re: Remote Assistance User Acceptance exclusion

Steve,

What OS are the machines, and where are they located in relation to the
network they are on, and in relation to where you want to manage them from.

i.e. (possible answer) - the machines are windows xp pro, are workstations
attached to an SBS network. I want to manage them from a remote location
over the internet.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Steve Laws" <SteveLaws@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BDFC21D4-7A83-4DE6-9B69-4F0CD43FFF88@xxxxxxxxxxxxxxxx
> Hello,
>
> We use Remote assistance for most of our support tasks and have a couple
> of
> machines that are not manned by a human being.
>
> At the moment we are having to use VNC to provide support on these
> machines
> as I haven't been able to find a way to make remote assistance work
> without
> someone physically acceting the remote assistance invite.
>
> Does anyone know how to access a machine using remote assistance but with
> any end user interaction?
>
> Thanks
> Steve


.

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