RE: Strange Server Behaviour

Tech-Archive recommends: Speed Up your PC by fixing your registry

Hello Stuart,

Thank you for posting to the SBS Newsgroup.

>From your description, I understand that you have following issues on SBS
2K Server:

a. Cannot use Backup Software to backup Server.
b. Cannot receive incoming emails, but can telnet Port 25.
c. Cannot use IE, but can ping DNS.
d. Got Event IDs 2002, 1008 and 1000 on Server.

If I have misunderstood your issues, please let me know.

Please understand that all your issues are very critical, we suggest that
contact Microsoft Product Support Services via telephone for most
efficiency solution, and a dedicated Support Professional can assist with
your request. Please be advised that contacting phone support will be a
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If you are outside the US please see http://support.microsoft.com for
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==================================

Here, we are still glad to give general suggestions to troubleshoot your
issues:

1> I strongly suggest that we rerun the Internet Connection Wizard. please
see my following general steps:

1. Open SBS Administrator Console.

2. Click To Do List, and then click Connect to Internet to launch ICW.

3. On the Welcome to the Small Business Server Internet Connection Wizard
page, click Next.

4. Configure the hardware, and then click Configure Full-time Broadband
Connection.

5. Configure networking adapters:

In the upper window, click the adapter with the internal IP address.
In the lower window, click the adapter with the external IP address to the
Internet.

6. Specify your ISP connection information:

Default Gateway: (provided by ISP or obtained automatically)
Primary DNS server address: (provided by ISP)
Secondary DNS server address (optional): (provided by ISP)

Note: These values populate the DNS Forwarders boxes, not the DNS in the
TCP/IP Advanced properties.

7. Configure Internet mail settings:

Exchange Server: Use SMTP for Internet mail.
POP3: Disable POP3 electronic messaging*.

8. Follow the instruction to finish the Wizard.

For more detailed steps, please refer to the following KB articles:

306802 How to Configure Small Business Server for Full Time Internet Access
with Two Network Adapters
http://support.microsoft.com/?id=306802

309633 How to Configure a SBS for Full Time Internet Access with a Single
Network Adapter
http://support.microsoft.com/?id=309633

2> Generally speaking, for the Performance Counter Library issue, we can
perform the steps in the following KB articles to rebuild them:

300956 How to manually rebuild Performance Counter Library values
http://support.microsoft.com/?id=300956

However, if you found there are many errors regarding the Performance
Counter Library (perflib), the problem may be caused by some third party
drivers, services or the applications based on my experience. If possible,
I recommend you perform the following steps before rebuilding the counters:

1. Schedule a down time.

2. Make sure you have applied the following update:

Small Business Server 2000 Service Pack 1a
http://www.microsoft.com/sbserver/downloads/sp1a.asp

3. Perform a clean boot:

a. Download and Run MSCONFIG.EXE.

Update for Windows XP (KB906569)
http://www.microsoft.com/downloads/details.aspx?FamilyID=9689f6e9-aded-44b8-
bbbb-beae1b4a4bc9&displaylang=en

b. In General tab, click to select Selective Startup, and then uncheck Load
Startup Item.

c. Click Services tab, click to select "Hide All Microsoft Services", and
then click Disable.

d. Click OK button to reboot the machine.

e. After the reboot, please check if the same errors occur.

3> Download and install the latest firmware for the network on the SBS 2000
from the manufacturers' web sites.

4> Please follow the steps below to reset IE settings:

1. Open Windows Explorer and find the C:\Program Files\Internet
Explorer\PLUGINS folder.

2. Create a new folder on the desktop and move all the plug-ins in the
PLUGINS folder to the new folder.

3. Open Control Panel->Internet Options.

4. On the General tab, click Delete Files within the Temporary Internet
files section.

5. Select the Delete all offline content check box, click OK.

6. Click Delete Cookies, and click OK.

7. Click Clear History within the History section, click Yes.

8. Click Security tab, select the sites and click "Default Level" for each
kind of sites.

9. Click the Advanced tab and uncheck Enable third-party browser
extensions.

10. Click OK.

11. Locate and delete the following registry key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browse
r Helper Objects.

12. Find and delete all the Sub keys in the following registry key (do not
delete the following registry key).

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension

5> I have also found following KB articles for you, please see:

299059 You receive Application Center Event ID: 1008 Perflib error messages
on
http://support.microsoft.com/?id=299059

828872 Large number of Perflib 1008 errors in application event log in
Windows
http://support.microsoft.com/?id=828872

Thanks a lot for your time and understanding! If you need any assistance,
please feel free to post back to this Newsgroup. We are glad to be of
assistance!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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--------------------
>From: "Stuart Errington" <stuart@xxxxxxxxxxx>
>Subject: Strange Server Behaviour
>Date: Mon, 28 Nov 2005 16:32:33 -0000
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>
>Hi,
>
>I have an SBS 2000 server and it has started to act very strangely.
Firstly
>it has the server busy dialog box constantly on screen and also last week
>incoming email stopped? If I telnet to port 25 locally the server answers
>OK but we are getting no mail from our SMTP feed and the ISP are saying
all
>is OK? Also, I cannot use IE - it just times out but I can ping DNS names
>succesfully?
>
>Just looked in the event log and its full of perflib event 2002, 1008 and
>1000? I cannot stop any services and I cannot use my backup software
>because it says there are no media servers available?
>
>I am getting very worried and would like some advice on the best course of
>action? No updates have been applied to the server recently however it
has
>been exceptionally cold in the mornings??
>
>Help please, I really need it??
>
>Stuart.
>
>
>

.

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