RE: Installation problem with companyweb
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Tue, 29 Nov 2005 02:59:02 GMT
HI Mark,
Welcome to SBS newsgroup.
Issue description:
===========
I understand that you encounter problem when accessing the companyweb.
Analyzing and suggestion:
============
Generally speaking, as you have already recreate the companyweb but still
get the error, so we may have to do a completely reinstall of companyweb.
You can refer to the steps below:
I. Rename the registry keys and folders:
1. Rename HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer
2. Rename Program Files\Microsoft Integration\Windows Small
Business Server 2003 (If you are in the middle of RC to RTM upgrade, rename
Program Files\Microsoft Integration\Windows Small Business Server
2003\Release Candidiate instead)
3. Rename Program Files\Microsoft Windows Small Business Server
4. Verify Program Files\Windows for Small Business Server exists on
the server. If not, you need to send him a copy of the folder from your SBS
2003 server. (Or you can manually rebuild the files from CD1\Setup\i386)
II. Once we rename the registry keys and folders, SBS setup is going to be
running like the first time.
1. Insert SBS setup CD 1, and then run setupsbs.exe to rerun the
setup.
2. In the ''Component Selection'' page, make sure ''Server Tools''
and all the sub-components (including ''Intranet'') are selected to
INSTALL.
3. Once it is completed, click Start, click Control Panel, and then
click Add or Remove Programs.
4. Select Windows Small Business Server 2003 and then click
Change/Remove. The Setup Wizard appears.
5. Click Next to start the wizard.
6. On the Windows Configuration page, click Next.
7. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Intranet component to Remove, and then
click Next.
8. On the Component Summary page, click Next.
9. Click Finish.
10. Uninstall Microsoft SQL Server Desktop Engine (SHAREPOINT). In Add
or Remove Programs, select Microsoft SQL Server Desktop Engine (SHAREPOINT)
and then click Remove. A dialog box appears. To confirm that you want to
remove, click Yes.
III. Delete Registry Keys:
1. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Intranet
2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SHAREPOINT
3. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web
Server Extensions\Ports\Port /LM/W3SVC/4: (Do not delete "Port
/LM/W3SVC/1:" because it is FrontPage Server Extension 2002 which is
installed on the Default WebSite. If you see additional "Port
/LM/W3SVC/X:", backup and then remove them)
IV. Delete IIS Virtual Directory:
1. Delete SharePoint Central Administration (Do Not Delete
Microsoft SharePoint Administration. It belongs to FronPage Server
Extension)
2. Delete Companyweb
Note: If AV software install any extra IIS virtual directory, also remove
them if possible. They sometimes use port 8081 which will conflict with our
SharePoint Central Administration virtual directory.
3. Delete Application Pool
There should be only 4 application pools (DefaultAppPool,
ExchangeApplicationPool, ExchangeMobileBrowseApplicationPool, and
MSSharePointAppPool). Besides those 4, delete all extra.
V. Rename Folders:
1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT
2. Rename C:\Inetpub\companyweb
NOTE: Location of the MSSQL$SHAREPOINT folder is determined by
HKLM\Software\Microsoft\SmallBusinessServer\Monitoring\MSDE_Location. Check
out this registry key and determine the real location of the folder.
VI. Clear the contents of the %temp% folder. If you are not able to clear
the contents then reboot the server or reboot into safe mode. Other
contents to clear would be in the c:\program files\Microsoft
Integration\Windows Small Business Server 2003\Logs everything inside of
the Logs folder.
Then do the following steps.
VII. Install the intranet component:
1. In Add or Remove Programs, select Windows Small Business Server
2003 and then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Intranet component to Install, and then
click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.
VIII The Installation should still fail, then apply the patch located at:
http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
85F8-951E9F055BF0&displaylang=en
IX. If companyweb still doesn't work, open up a command prompt and
navigate to the directory ''C:\Program Files\Microsoft Windows Small
Business Server\Client Experience\Provision'', and then run the following
commands:
Note: It may take several minutes for this installation to complete; it is
a silent command. You can bring up task manager and look at the process
graph, when it stabilizes, it should be done.
stsprovision -path C:\Program Files\Microsoft Windows Small Business
Server\Client Experience\Provision -oeminstall -exch
stsprovision -path C:\Program Files\Microsoft Windows Small Business
Server\Client Experience\Provision -install -exch
By default the companyweb folder on the wwwroot should be only a web.config
file and two directories, as the companyweb is an integrated sharepoint
website, all the file is store on other location.
Thanks for your understanding on this issue, please feel free to post back
the results. I am glad to be of assistance.
Best regards,
Charles Yang (MSFT)
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| Thread-Topic: Installation problem with companyweb
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| From: "=?Utf-8?B?TWFyaw==?=" <Mark@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Installation problem with companyweb
| Date: Mon, 28 Nov 2005 06:51:06 -0800
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|
| I've reinstalled Sharepoint as per 829114, got the error " an error
occured .
| . ." even though I was using a new disk 3. All the updates are current.
When
| I go to create a top-level site everyting goes just fine, and it finishes
| with a link to companyweb, but when I click on it I get nothing, just the
| this page is missing or something. Checking the companyweb folder under
| Inetpub I see there is only a config.web file and the two directories
| "vti_something". There was however a companyweb site under a wwwroot
folder.
| Which didn't work either.
| It appearing that the site is not being created, correct? Should I
reinstall
| IIS, SQL Server, and WSS? Or is there something else I should check or
do.
| Thanks
| Mark
|
.
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