RE: Profile problem - Administrator access denied
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Mon, 28 Nov 2005 05:32:41 GMT
Hi,
Thanks for using the SBS newsgroup!
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
For time critical issues (not business down), we encourage you to contact
CSS directly for more immediate assistance:
International Support (non-US/Canada):
http://support.microsoft.com/common/international.aspx
US and Canada:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone
To continue working with me in the newsgroups, please see the following:
Regarding to your post, I am not sure what your situation is and could you
kindly give me more information to isolate the issue?
1. How you restore the Administrator's profile?
I suggest you carefully refer to the following KB article to get detail
steps to restore user profile.
314045 How to restore a user profile in Windows 2000
http://support.microsoft.com/?id=314045
2. Where the user profile locates? On the server box or one client
workstation? Why you reinstall the server box?
3. Please try to create a new domain admin user account and Re-try to
restore the user profile, what is the result?
Also please help me collect the following log files:
1. Please compress and email me the following log files:
C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs folder
2. Please save a text copy of Application /System log:
A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
Event Viewer.
B. Right-click on Application/System log and select "Save Log File As?".
My mail address: v-yanniw@xxxxxxxxxxxxx
I appreciate your time! I am glad to be further assistance of you!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Thread-Topic: Profile problem - Administrator access denied
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>Subject: Profile problem - Administrator access denied
>Date: Fri, 25 Nov 2005 10:12:03 -0800
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>
>I created a new account, logged in to it, and tried to copy the
administrator
>profile to it. I used the profile copy tool under the System Properties
>Advanced tab. I got an error, don't remember exactly what it was now, but
>probably something related to being logged in to the account I was trying
to
>copy the profile to. I figured that at worst, I would trash the profile of
>the account I was trying to copy to. No big deal, I could just create a
new
>account.
>
>I logged back in to the administrator account to continue my account
>maintenance and the problems started...
>
>When I logged in to the administrator account, I got a message that the
>profile did not exist and would be created. After logging in, I found that
>the Default User and All Users profile directories were gone! I restored
>these, plus the adminsitrator profile directories from backup but still
have
>major problems with the administrator account. To complicate issues, I
found
>(at the worst time, of course) that my backup software does not support
full
>system restore to RAID.
>
>I tried windows setup CD, but the setup stops during the countup of loaded
>components with "Loading component 19 of 40". The problems I'm
experiencing
>are described completely in KB article 842469 with one exception...
>
>When viewing the properties of a user in Active Directory Users and
>Computers, instead of the error described in the article, I get:
>
>Microsoft Active Directory - Exchange Extension
>The system cannot find the file specified.
>Facility: Win32
>ID number: c0070002
>Microsoft Active Directory - Exchange Extension
>
>I tried following the directions in the KB article, but the adminsitrator
>account was not a member of the guests or domain guests groups. It was in
a
>couple of groups that weren't in the default group list. I removed those,
but
>this was no help. Any ideas you can give me to fix my administrator
account
>would be greatly appreciated!
>
.
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