RE: Windows Messenger - Auto Log Off
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Fri, 25 Nov 2005 06:41:56 GMT
Hi Peter,
Thank you for posting in SBS 2003 newsgroup.
For your description, I understand that the server box gets 1045 and 2
error event on the SBS 2003 premium server after upgraded to Windows
Messenger 5. If I am off base, please don't hesitate to let me know.
Let"s perform the following tests to try to resolve the issue:
I. Please perform the following steps to check network connection
configuration, especially configure related ports in the ISA firewall:
1. Leave the Default Gateway of the internal NIC blank of the server box.
2. Configure the internal client computer's NIC and the internal NIC of the
server box to use the internal DNS Service (the internal NIC IP) as the DNS
Server.
3. Strictly followed the instructions in the KB article below to rerun ICW:
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
Then try to monitor the server log to see if the issue be fixed.
II. If the issue persists, please refer to the following KB article to
reset Internet Protocol (TCP/IP).
How to reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357/
If the issue persists, please follow below KB article to remove and
reinstall TCP/IP protocol.
How to remove and reinstall TCP/IP on a Windows Server 2003 domain
controller
http://support.microsoft.com/?id=325356
Then restart the Exchange server to see if the windows messenger issue be
fixed.
If the issue persists, please help me collect the following information for
analyze:
Please compress and email me the following log files:
C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs folder
To save a text copy of Application /System log:
A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
Event Viewer.
B. Right-click on Application/System log and select "Save Log File As?".
My mail address: v-yanniw@xxxxxxxxxxxxx
I appreciate your time! I am happy to be assistance of you and look forward
to your reply!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
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>Thread-Topic: Windows Messenger - Auto Log Off
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>From: "=?Utf-8?B?UGV0ZXIgV2F1Z2g=?=" <PeterWaugh@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: Windows Messenger - Auto Log Off
>Date: Thu, 24 Nov 2005 05:17:03 -0800
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>Hi All,
>We currently hsve SBS2003 Premium, running 2NIC
>A Cisco PIX + Router
>
>We have been using Windows Messenger 4.7.3000 without any problems
>Recentally our workstations hsve been automatically logged of Windows
>Messenger unexpectally, or still show logged on when in fact we are logged
>off.
>I have upgraded to version 5, however have the same problems
>
>Looking at the Event Viewer for Applications -
>Windows cannot obtain the domain controller name for your computer
network.
>(The specified domain either does not exist or could not be contacted. ).
>Group Policy processing aborted.
>
>For more information, see Help and Support Center at
>http://go.microsoft.com/fwlink/events.asp.
>
>Any Suggestions would be appriciated
>
>Thank you
>
>WinSock Proxy Client Event 2
>Application [msmsgs.exe]. Authentication failed. Check if the process
>doesn't run in the system account. If it does, force the credentials for
the
>application via the client configuration and CREDTOOL.
>
>For more information, see Help and Support Center at
>http://go.microsoft.com/fwlink/events.asp.
>
>Also
>
>Userenv Event 1054
>
>
.
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