Re: SBS Fax Rendering

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Hello Andrea,

Thank you for posting back and keeping us updated!

>From your reply, I know this is the first time you tried to send Excel file
and it failed. I am sorry that from your reply, I still do not have
sufficient information for research. I understand that you are currently
not in LAN. However, the error information is very important for us to
troubleshoot your issue, so please take your time to help to gather
following error information:

1. You mentioned "The fax is blocked in "Posta in uscita"", please capture
a screen shot and send to my mailbox: v-branee@xxxxxxxxxxxxxx

2. Please reproduce the issue, and type the exact error message "The error
is on module excel.exe AppVer: 10.0.6501.0" to Newsgroup. We need the exact
error message for accurate research.

3. On the client workstation, run "eventvwr" (without quotation marks),
check whether there is any error. If yes, double click it, click the Copy
button and paste the full content to the Newsgroup.

Please take your time to gather following error information. I am always
standing by and looking forward to your reply!


Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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--------------------
>Reply-To: "Andrea Racca" <raccaNOSPAMlibero.it>
>From: "Andrea Racca" <raccaNOSPAMlibero.it>
>References: <#WH5bQr6FHA.3660@xxxxxxxxxxxxxxxxxxxx>
<wicz2fw7FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Re: SBS Fax Rendering
>Date: Wed, 23 Nov 2005 11:57:10 +0100
>Lines: 49
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>X-RFC2646: Format=Flowed; Original
>Message-ID: <#PCLqyB8FHA.956@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: host2-152.pool8020.interbusiness.it 80.20.152.2
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224913
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi Brandy.
>I try to write answer to you points.
>
>1. Did you have this issue before?
>
>No, but it's the first time that i try to send an excel file by fax..
>
>2. I am not very clear "With SBS 2003 only the client make the rendering",
>so please explain it again.
>
>I try to explain you. I worked also with Zetafax Server or FaxMaker Server
>and with these products the rendering was make on the server. With SBS2003
I
>can see the client make this procedure..
>
>3. How do you know "The rendering of Excel file fails and the fax is
>blocked"? Did WORD files fail? Where did you find the fax is being
blocked?
>Also, I need to know whether the fax has arrived server or not.
>
>WORD files didn't fail. The fax is blocked in "Posta in uscita". The fax
was
>not arrived to the server!
>
>4. What is the exact error message "The error is on module excel.exe
AppVer:
>10.0.6501.0"? Please type the error message word by word to the Newsgroup
so
>we can perform accurate research on the issue.
>
>I lose the message, sorry
>
>5. Did you get this error message immediately after you click Send button
in
>Outlook?
>
>No, I had 2 file in Outlook message: 1 Word and 1 Excel. Then, After click
>on send button, the client open Word and close without error, next open
>Excel and gived me the error..
>
>6. What is the software you use to send fax? Is it SBS 2K3 Shared Fax?
>
>Yes
>
>7. On the client workstation, run "eventvwr" (without quotation marks),
>check whether there is any error. If yes, double click it, click the Copy
>button and paste the full content to the Newsgroup.
>
>Ok, now i'm not to the LAN. If it's necessary i can retry..
>
>
>Thank's
>Andrea
>
>
>

.



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