RE: Syncing fax server with company web

Hi Chandler,

Thanks for your update.

For your OS is DELL OEM SBS 2003 version, you need to reinstall it use DELL
OEM SBS 2003 disk.

NO, that doesn't affect reinstall fax service. You just try to process and
let me know the result-).

I am happy to be assistance of you and look forward to your update!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
The partner mail content:
===================
Are the disks you refer to the 4 reinstallation CD's for MS SBS 2003 by
Dell?

FYI: I just upgraded to SBS2003 SP1 hoping it would fix this. It didn't.
Does that affect the fax reinstall?
===================

--------------------
>X-Tomcat-ID: 246421164
>References: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
<F9E$Jy$6FHA.3648@xxxxxxxxxxxxxxxxxxxxx>
<6F462978-59E4-4C4B-8A6B-A5729FD26FCB@xxxxxxxxxxxxx>
<o9EdH#o7FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
<012F6D15-00C8-4215-85D9-5037F61D4649@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain
>Content-Transfer-Encoding: 7bit
>From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
>Organization: Microsoft
>Date: Tue, 22 Nov 2005 12:16:08 GMT
>Subject: RE: Syncing fax server with company web
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>Message-ID: <4639G617FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>Lines: 496
>Path: TK2MSFTNGXA02.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224585
>NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
>
>Hi Chandler,
>
>Thanks for your update.
>
>For your information that you have no the same registry key tree as mine,
>the issue should be caused by the SBS shared fax service isn't installed
>properly, I suggest you perform a full reinstall Fax services to smooth
>every thing.
>
>Please follow the steps to reinstall shared fax service to trouble shoot
>the issue:
>
>Note: please backup the whole registry list first in case any unexpected.
>
>A. Rename the keys and files below to *.old
>
>1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
>2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
>3) C:\Program Files\Microsoft Windows Small Business Server\fax
>4) The ''SBSMIS-FAX.log'' file under ''C:\Program Files\Microsoft
>Integration\Windows Small Business Server 2003\Logs''.
>5) The ''SBSMSI-faxcfg.log'' file under ''C:\Program
>Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
>6) The ''faxsetup.log'' file under ''C:\WINDOWS\''.
>
>B. Delete the following registry keys:
>
>HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Country List
>HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Locations
registry
>Keys
>
>C. Access Add/Remove Programs, Add/Remove Windows Components,
>uncheck ''Fax Services'' to uninstall it.
>
>D. Once it is uninstalled, access Add/Remove Programs to
>reinstall it.
>
>E. Then, access ''Add/Remove Programs again'', this time, we
>will click ''Change/Remove'' on the ''Windows Small Business Server 2003''
>item:
>
>1) Click ''Next'' on the ''Microsoft Windows Small Business Server
>Setup'' page.
>2) Click ''Next'' on the ''Windows Configuration'' page.
>
>Note: It states that ''This will take approximately 30 minutes'', it is
>referring to the total time it will take in the first SBS component
>installation. For the task such as remove a specific component, it will
>just take couple of minutes.
>3) Now, in the ''Component Selection'' page, choose ''Remove''
>before the ''Fax Services'' item.
>4) Click ''Next'', and then click ''Next'' again to confirm
>''Component Summary''. You will be prompted to insert the SBS 2K3 setup
>Disc 1.
>
>F. Once the removal process is completed, access ''Windows Small Business
>Server setup'' again in ''Add/Remove Programs'', proceed to the
''Component
>Selection'' page, and then choose ''Install'' for the ''Fax Services''
item
>to reinstall fax service.
>
>And then we should push the shared fax client application from server to
>client workstations by Deploy Client Application. When users logon
>workstations again, the Shared Fax Client application will be setup
>automatically. You can not setup share fax in client side. The detail
steps
>to install share fax client:
>
>1). Start server management console, locate Client Computers node, click
>Set Up Client Applications link to start Set Up Client Applications Wizard.
>2). In Available Applications page ensure the Shared fax client (Outlook
>2003) is listed and then follow the steps to deploy the application.
>3). When users logon to domain from client computers next time, these
>client applications will be installed.
>
>Then please check if every thing is ok now.
>
>I appreciate your time and efforts to the issue. I am happy to be
>assistance of you and look forward to your reply!
>
>Have a nice day!
>
>Sincerely,
>
>Jenny Wu
>Microsoft CSS Online Newsgroup Support
>Get Secure! - www.microsoft.com/security
>======================================================
>This newsgroup only focuses on SBS technical issues. If you have issues
>regarding other Microsoft products, you'd better post in the corresponding
>newsgroups so that they can be resolved in an efficient and timely manner.
>You can locate the newsgroup here:
>http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
>When opening a new thread via the web interface, we recommend you check
the
>"Notify me of replies" box to receive e-mail notifications when there are
>any updates in your thread. When responding to posts via your newsreader,
>please "Reply to Group" so that others may learn and benefit from your
>issue.
>
>Microsoft engineers can only focus on one issue per thread. Although we
>provide other information for your reference, we recommend you post
>different incidents in different threads to keep the thread clean. In
doing
>so, it will ensure your issues are resolved in a timely manner.
>
>For urgent issues, you may want to contact Microsoft CSS directly. Please
>check http://support.microsoft.com for regional support phone numbers.
>
>Any input or comments in this thread are highly appreciated.
>======================================================
>This posting is provided "AS IS" with no warranties, and confers no rights.
>
>--------------------
>>Thread-Topic: Syncing fax server with company web
>>thread-index: AcXuywSm4HTZg8ulTGWRBvEAT8eQJg==
>>X-WBNR-Posting-Host: 199.227.182.35
>>From: "=?Utf-8?B?Q2hhbmRsZXI=?=" <Chandler@xxxxxxxxxxxxxxxxxxxxxxxxx>
>>References: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
><F9E$Jy$6FHA.3648@xxxxxxxxxxxxxxxxxxxxx>
><6F462978-59E4-4C4B-8A6B-A5729FD26FCB@xxxxxxxxxxxxx>
><o9EdH#o7FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
>>Subject: RE: Syncing fax server with company web
>>Date: Mon, 21 Nov 2005 10:40:17 -0800
>>Lines: 322
>>Message-ID: <012F6D15-00C8-4215-85D9-5037F61D4649@xxxxxxxxxxxxx>
>>MIME-Version: 1.0
>>Content-Type: text/plain;
>> charset="Utf-8"
>>Content-Transfer-Encoding: 8bit
>>X-Newsreader: Microsoft CDO for Windows 2000
>>Content-Class: urn:content-classes:message
>>Importance: normal
>>Priority: normal
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224319
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Hello Jenny,
>>
>>In reply to your discussion post about adding a fax publish ability in
the
>>registry of SBS2003 SP1 please read below.
>>
>>I followed the steps in your last post but found that the registry tree
>was
>>a little different on our server. I followed your instructions line by
>line
>>and added the SBSFAX~1.DLL key with no change is performance. After that
>I
>>added a key under â??routing methodsâ?? (which was one level deeper than
>yours)
>>and named it â??Publishâ??. I used all the same settings as yours but
>didnâ??t
>>know what directory to put in the â??Image Nameâ?? string.
>>
>>The result I got was that there were now no available fax routing methods
>in
>>the wizard or in the fax routing tree in the server manager. I think
>Iâ??m on
>>the right track adding the Publish key to the current Email, Folder,
>Printing
>>keys in the registry but obviously something is wrong somewhere.
>>
>>Your help is appreciated. The logs you requested are attached.
>>
>>
>>""Jenny wu [MSFT]"" wrote:
>>
>>> Hi Chandler,
>>>
>>> Thanks for your update!
>>>
>>> I am sorry for the delayed response due to weekend. Please understand
>that
>>> the newsgroups are staffed weekdays by Microsoft Support professionals
>to
>>> answer your systems and applications questions. Our goal is to provide
>24
>>> hour response to all questions. Your understanding is greatly
>appreciated!
>>>
>>> For the "Store in a document library" option is missing when you run
the
>>> Configure Fax Services wizard, I suggest you perform the following
steps
>to
>>> try to resolve the issue:
>>>
>>> 1. Start Registry Editor (regedit) and expand to the following key:
>>>
>>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
Extensions\SBSFAX~1.DLL
>>>
>>> 2. Right click the "SBSFAX~1.DLL" key and choose Export. Export it to a
>>> .reg file as a backup.
>>>
>>> 3. Create a fax.txt file on your desktop and rename it to fax.reg.
>>>
>>> 4. Open the fax.reg file with Notepad, copy the following content
>between
>>> "Start Copy" and "End Copy" to the file and save it:
>>>
>>> ***********Start Copy************
>>>
>>> Windows Registry Editor Version 5.00
>>>
>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
>Extensions\SBSFAX~1.DLL]
>>> "FriendlyName"="Store in a document library"
>>>
>"ImageName"=hex(2):43,00,3a,00,5c,00,50,00,52,00,4f,00,47,00,52,00,41,00,7e
,
>>> 00,
>>>
>31,00,5c,00,4d,00,49,00,43,00,52,00,4f,00,53,00,7e,00,32,00,5c,00,43,00,4c,

>>>
>>>
>00,49,00,45,00,4e,00,54,00,7e,00,31,00,5c,00,46,00,41,00,58,00,52,00,4f,00,

>>>
>>>
>55,00,7e,00,31,00,5c,00,53,00,42,00,53,00,46,00,41,00,58,00,7e,00,31,00,2e,

>>>
>>> 00,44,00,4c,00,4c,00,00,00
>>>
>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
>>> Extensions\SBSFAX~1.DLL\Routing
>>> Methods]
>>>
>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
>>> Extensions\SBSFAX~1.DLL\Routing
>>> Methods\Store in a document library]
>>> "FriendlyName"="Store in a document library"
>>> "Function Name"="FaxRoutePublish"
>>> "Guid"="{AD18492B-746F-4301-9B5D-7B82AFD944E5}"
>>> "Priority"=dword:00000004
>>>
>>> ***********End Copy************
>>>
>>> 5. Double click the fax.reg file to import the keys and values to the
>>> registry.
>>>
>>> 6. Restart the Fax service or reboot the server to make the changes
take
>>> effect. Then check if the issue disappears.
>>>
>>> If the issue still occurs, please send all the logs from C:\Program
>>> Files\Microsoft Integration\Windows Small Business Server 2003\Logs to
>my
>>> mailbox v-yanniw@xxxxxxxxxxxxx (you can zip the files to make the email
>>> smaller).
>>>
>>> I appreciate your time. I am happy to be assistance and look forward to
>>> your updates!
>>>
>>> Have a nice day!
>>>
>>> Sincerely,
>>>
>>> Jenny Wu
>>> Microsoft CSS Online Newsgroup Support
>>> Get Secure! - www.microsoft.com/security
>>> ======================================================
>>> This newsgroup only focuses on SBS technical issues. If you have issues
>>> regarding other Microsoft products, you'd better post in the
>corresponding
>>> newsgroups so that they can be resolved in an efficient and timely
>manner.
>>> You can locate the newsgroup here:
>>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>>
>>> When opening a new thread via the web interface, we recommend you check
>the
>>> "Notify me of replies" box to receive e-mail notifications when there
>are
>>> any updates in your thread. When responding to posts via your
>newsreader,
>>> please "Reply to Group" so that others may learn and benefit from your
>>> issue.
>>>
>>> Microsoft engineers can only focus on one issue per thread. Although we
>>> provide other information for your reference, we recommend you post
>>> different incidents in different threads to keep the thread clean. In
>doing
>>> so, it will ensure your issues are resolved in a timely manner.
>>>
>>> For urgent issues, you may want to contact Microsoft CSS directly.
>Please
>>> check http://support.microsoft.com for regional support phone numbers.
>>>
>>> Any input or comments in this thread are highly appreciated.
>>> ======================================================
>>> This posting is provided "AS IS" with no warranties, and confers no
>rights.
>>>
>>> --------------------
>>> >Thread-Topic: Syncing fax server with company web
>>> >thread-index: AcXsXuFDAkjOvaW0QoCxALyIGU1JVQ==
>>> >X-WBNR-Posting-Host: 199.227.182.35
>>> >From: "=?Utf-8?B?Q2hhbmRsZXI=?=" <Chandler@xxxxxxxxxxxxxxxxxxxxxxxxx>
>>> >References: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
>>> <F9E$Jy$6FHA.3648@xxxxxxxxxxxxxxxxxxxxx>
>>> >Subject: RE: Syncing fax server with company web
>>> >Date: Fri, 18 Nov 2005 08:41:10 -0800
>>> >Lines: 145
>>> >Message-ID: <6F462978-59E4-4C4B-8A6B-A5729FD26FCB@xxxxxxxxxxxxx>
>>> >MIME-Version: 1.0
>>> >Content-Type: text/plain;
>>> > charset="Utf-8"
>>> >Content-Transfer-Encoding: 7bit
>>> >X-Newsreader: Microsoft CDO for Windows 2000
>>> >Content-Class: urn:content-classes:message
>>> >Importance: normal
>>> >Priority: normal
>>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>>> >Newsgroups: microsoft.public.windows.server.sbs
>>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223575
>>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>>> >
>>> >That should work but I don't have the fourth option "D: Store in a
>>> document
>>> >library" in the wizard. I only have email, store in a folder, and
>print
>>> as
>>> >options in both the fax wizard and the Fax>incoming routing>global
>routing
>>> in
>>> >the management tree.
>>> >
>>> >How can I add the "Store in a document library" option to my choices?
>>> >
>>> >""Jenny wu [MSFT]"" wrote:
>>> >
>>> >> Hi Chandler,
>>> >>
>>> >> Thanks for using the SBS newsgroup!
>>> >>
>>> >> For your description, I understand that you want to route incoming
>fax
>>> to
>>> >> document library of companyweb site. If I am off base, please don't
>>> >> hesitate to let me know.
>>> >>
>>> >> To route incoming fax to document library of companyweb site, we
need
>to
>>> >> run Fax Configuration Wizard (Server Management console -> Fax ->
>>> Configure
>>> >> Faxes Services) to configure it. The wizard configures
>company-specific
>>> >> information, outbound and inbound modem usage, and fax routing. The
>>> wizard
>>> >> also allows third parties to extend the fax routing selection page
to
>>> >> address additional routing functionality.
>>> >> You can refer to the following steps to do:
>>> >>
>>> >> 1. Click Fax node in Server Management console. Then click Configure
>>> Faxes
>>> >> Services in right panel.
>>> >>
>>> >> 2. In Inbound Fax Routing Configuration page, please choose the item
>of
>>> >> Store in a document library to route incoming fax.
>>> >>
>>> >> 3. Then follow the guide to finish fax configuration.
>>> >>
>>> >> There are four different fax routing extensions available in the
>wizard:
>>> >>
>>> >> A. Route through e-mail: Routes the fax to a single e-mail address
on
>or
>>> >> outside the local network. Type an e-mail address in the format
>>> >> alias@xxxxxxxxxxxxx
>>> >> The wizard automatically configures the fax service to be Exchange
>aware
>>> by:
>>> >>
>>> >> 1). Enabling Use these SMTP settings for the Route Through E-Mail
>>> incoming
>>> >> routing method.
>>> >>
>>> >> 2). Setting the From e-mail address to SBSFaxService@xxxxxxxxxxxxx
>>> >>
>>> >> 3). Setting the Server address to the name of the Exchange server
>(which
>>> is
>>> >> also the name of the Small Business Server computer).
>>> >>
>>> >> B. Store in a folder. Routes the fax to a shared file system folder.
>>> Type
>>> >> the path or browse to this folder.
>>> >> If the user tries to create a folder that doesn't exist, a prompt
>will
>>> be
>>> >> displayed: The specified folder does not exist. Do you want to
>create
>>> it?
>>> >> This folder is only created when the wizard runs through the
>committer.
>>> >>
>>> >> C. Print: Routes the fax to the installed print device selected from
>the
>>> >> drop-down list.
>>> >> The default selected printer will be the default printer on the
>system.
>>> If
>>> >> there are no printers installed, or only a fax printer is installed,
>>> then
>>> >> you can not use Print as one of the routing methods.
>>> >>
>>> >> D. Store in a document library: Routes the fax to your company's
>>> SharePoint
>>> >> web site. Type the path or browse to a document library.
>>> >> By default, Small Business Server provides the Incoming Faxes
>document
>>> >> library for this use, which is located at
>>> >> http://companyweb/Incoming%20Faxes.
>>> >>
>>> >> More information:
>>> >>
>>> >> Frequently Asked Questions About Small Business Server
>>> >>
>>>
>http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq
.

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